SlashData | help clients target the right developers, prioritise the right features for their product
Computer Software Case Studies and Success Stories with SlashData
CASE STUDY a top cloud-based CRM platform
A top cloud-based CRM platform wanted to understand the satisfaction and tool use of developers in their ecosystem. They needed to know if certain tools or environments affected developer satisfactio...n. SlashData created a survey and collected data from a large group of developers. They used statistical analysis to find trends and differences. The client got clear answers and could see which developer groups were more satisfied or used certain tools. This helped them decide where to focus resources and investments.
Telecommunications Case Studies and Success Stories with SlashData
CASE STUDY a leading global network operator association
A leading global network operator association wanted to understand the network API landscape. They worked with SlashData to design a 31-question survey. The survey reached over 1,200 professional dev...elopers in different fields. The results gave the client important insights about network APIs. These insights will help them support developers and improve monetisation strategies.
CASE STUDY Developer Relations team of a cloud communication company
The Developer Relations team of a cloud communication company wanted to better understand the needs of developers who use third-party APIs. They wanted to improve their program content and engagement... strategies, and see how no-code/low-code and AI tools could help. SlashData used data from a large survey of over 5,000 professional developers. The survey gave insights into what resources developers value, how they solve problems, and how they use new tools. The client learned more about developer needs and improved their program. They later asked for more research to benchmark their program and find ways to get better.
Information Technology and Services Case Studies and Success Stories with SlashData
CASE STUDY Product Strategy and Pricing team of a leading identity management provider
A leading identity management provider wanted to improve their product strategy and pricing. They needed to attract more users and increase conversions from free to paid plans. SlashData worked with ...them to design a 25-question survey for over 300 developers who use authentication APIs. The survey helped the client learn what features matter to developers and what would make them switch services. The client gained key insights to compare their features with competitors and better understand developer needs.
The Continuous Delivery (CD) Foundation wanted to understand how DevOps and CI/CD are being used. They worked with SlashData to use survey data and track trends over several years. SlashData helped t...hem see how DevOps tools affect developer performance. The result was a report showing trends, challenges for new developers, and links between CI/CD use and better performance. The report was published in Q2 2024.
A leading global technology company wanted to know if machine translations were good enough for their developer content. They worked with SlashData to design a survey and gather feedback from about 7...00 developers. The survey asked developers about their experience using the content in their own language. The results showed which areas needed more localisation. The company learned where to focus their efforts to improve the user experience.
CASE STUDY Client (a company among the Top 5 in tech and one of the largest in the world)
A top 5 global tech company wanted to improve their developer experience. They worked with SlashData to understand what drives developer satisfaction and how to improve it. SlashData provided custom ...research and benchmarking data. The client used this data to compare their developer experience with the industry. The insights helped both leaders and engineers make better decisions to improve developer satisfaction.
A leading cloud service provider wanted to know how happy developers were with their support features. They also wanted to see how they compared to their biggest competitors. SlashData worked with th...em to design a 30-question survey. They collected answers from over 750 developers at large companies. The results helped the provider understand what their users liked and how they compared to others. The data gave them clear answers to their business questions.
Sentry wanted to find out if happier developers are more productive. They asked for a way to measure developer happiness and see how it affects productivity. SlashData used questions from the Oxford ...Happiness Questionnaire and made a survey for professional developers. The survey showed that happier developers are more productive. It also found that bigger companies have special problems like communication issues. Sentry got research they could share with their clients and use for their products.
A leading Web3 company wanted to know why Web2 developers do or do not move to blockchain. They needed to understand the challenges and needs of both new and current developers on their platform. Sla...shData created a research plan with surveys and feedback from developers. They built a model to show trends and answer the client's questions. The client used the research to make a plan for marketing and recruiting developers.
Red Hat wanted to understand how mature organizations are in software supply chain security. They also wanted to create metrics to measure developer and organization performance. SlashData worked wit...h Red Hat to design a survey and gather responses from over 800 developers. They created a method to turn survey answers into a single maturity metric. The results showed how mature practices help organizations respond faster to security problems. The findings were shared in a detailed report and e-book.
A global technology giant wanted to improve the experience for web developers using their products. They needed to find out what problems developers face when building and optimizing for the web. Sla...shData created a custom survey for over 1,100 web developers and team leaders. The survey helped find the biggest challenges and gave detailed feedback. The results let the client make better decisions and focus on the most important improvements. This helped them boost developer engagement and stay competitive.
CASE STUDY A leading provider of self-hosted cloud development environments (CDEs)
A leading provider of self-hosted cloud development environments wanted to understand the competitive landscape. They needed to learn about enterprise developers’ preferences and decision-making for ...CDEs. SlashData created a 20-question survey for over 200 enterprise developers. The survey gave the client answers about platform awareness, selection factors, and tool usage. The client gained valuable insights into developer choices and the CDE market. The partnership continued to explore development environments further.
Akamai wanted to understand what developers think about distributed cloud computing. SlashData created a survey to gather insights from developers about their awareness, intentions, and needs. The su...rvey results showed developers want better cost savings, improved security, and better tools for distributed cloud services. Developers also asked for stronger data security and open cloud solutions. SlashData gave Akamai a report with these findings, helping them and others plan for the future of cloud computing.
Okta wanted to better understand their developer community and improve their developer programs. They used SlashData’s Developer Program Benchmarking reports to track adoption rates, satisfaction sco...res, and compare their programs to competitors. The reports helped Okta identify areas for improvement and measure the impact of their investments in documentation, blogs, and their website. Okta used these insights to focus on what developers value and to justify investments in their developer programs. This led to better decision-making and growth opportunities for their developer network.
A leading global technology company wanted to know how enterprise developers saw their brand. They needed to measure brand awareness and find ways to improve it. The company used a 30-question survey... over 18 months, reaching over 800 developers in each round. The survey helped them see where their brand was strong and where it needed work. They used the results to improve their marketing and track their progress over time.
Internet Case Studies and Success Stories with SlashData
CASE STUDY a leading e-commerce solutions provider
A leading e-commerce solutions provider wanted to understand what developers need for headless and composable e-commerce projects. SlashData worked with them to run a survey of over 150 users. The su...rvey looked at trends, tools, and practices in this area. The research helped the client see where they stand in the market. The client used the findings to shape their product strategy and investment decisions.
Other Industry Case Studies and Success Stories with SlashData
CASE STUDY One of the major silicon vendor companies
A major silicon vendor wanted to improve their developer program. They worked with SlashData to understand developer engagement and satisfaction. SlashData used survey data from over 3,500 developers... and did extra research on the client’s resources. The client learned which developers were most engaged and what resources mattered most. They also found out how they compared to other vendors. These insights helped the client improve their program and better support developers.
A leading silicon vendor wanted to know the size of their developer market. They also wanted to see how their tools compared to competitors and track changes over a year. SlashData worked with them t...o design and run a custom survey. The survey reached over 1,400 developers in each wave. The research helped the vendor estimate their market size and compare tool popularity. It also showed which competitors were gaining popularity.
CASE STUDY Client (a top 50 company in the 2022 Fortune 500 ranking)
The client wanted to understand the needs of AI software developers. They worked with SlashData to add custom questions to a survey. The process started slowly but improved with collaboration. The cl...ient valued the support and professionalism from SlashData. The data from the survey helped the client present findings to senior executives. The insights helped the client make decisions and plan new products.
