Sinch Contact Pro Overview

Sinch's MVNE platform offers VAS products for messaging and call completion. These services drive revenue and optimize efficiency for service providers.

Here's the scoop on Sinch Contact Pro! We've gathered over 48 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Sinch Contact Pro is right for your needs? Our Cuspera AI engine can evaluate how Sinch Contact Pro fits your specific business needs, industry, and context. Get your personalized assessment report today.

Sinch Contact Pro supports business activities such as:

  • Engagement Management
  • Order Management
  • Generation Of New Leads
  • Discount Management
  • Billing And Invoice Management

Sinch Contact Pro can help you with many business goals, such as Enhance Customer Relationships, Grow Market Share, Enter New Markets Internationally Or Locally, Launch New Products, and Acquire Customers. It can help manage these activities if you use Promotions and Coupons for these needs.

Sinch Contact Pro Reviews

11 buyers and buying teams have used Cuspera to assess how well Sinch Contact Pro solved their business needs. Cuspera uses 48 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Enhance Customer Relationships and Grow Market Share are the most popular business priorities peers achieved using Sinch Contact Pro.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Order Management , Generation Of New Leads , as the business use cases that they have been most satisfied while using Sinch Contact Pro.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.06/5 ★

Read Reviews (3)

"...The Sinch solution gives MVNEs and MVNOs the flexibility to configure meaningful products & services that engage customers...." Giving MVNEs and MVNOs flexibility
engaging and following up

3.66/5 ★

Read Reviews (1)

"...The Sinch solution gives MVNEs and MVNOs the flexibility to configure meaningful products & services that engage customers...."
Order Management

3.28/5 ★

Read Reviews (1)

"...Our BSS consists of a collection of modules including CRM, Product Catalog, Order Management, Provisioning, Payments & accounts receivable and Billing & Invoicing, among others. ..." Giving MVNEs and MVNOs flexibility
Generation Of New Leads

3.25/5 ★

Read Reviews (1)

"...We enable messaging and voice value added services, in both legacy and new generation networks...." Giving MVNEs and MVNOs flexibility
PEER EXPERIENCES
Engagement Management

4.06/5 ★

Read Reviews (3)

"...The Sinch solution gives MVNEs and MVNOs the flexibility to configure meaningful products & services that engage customers...." Giving MVNEs and MVNOs flexibility
engaging and following up

4.06/5 ★

Read Reviews (1)

Order Management

3.28/5 ★

Read Reviews (1)

"...Our BSS consists of a collection of modules including CRM, Product Catalog, Order Management, Provisioning, Payments & accounts receivable and Billing & Invoicing, among others. ..." Giving MVNEs and MVNOs flexibility
Generation Of New Leads

3.25/5 ★

Read Reviews (1)

"...We enable messaging and voice value added services, in both legacy and new generation networks...." Giving MVNEs and MVNOs flexibility

Customer Stories

 

SWETI Marketing - Marketing And Advertising - Small

USA

Sinch Engage helped SWETI Marketing deliver SMS and MMS campaigns for fitness brands. SWETI needed a messaging partner that could handle high-volume campaigns and provide detailed analytics. Sinch en...abled rich media messaging and trackable links within HubSpot. This improved client messaging and reporting. SWETI now helps gyms connect with millions of members using scalable mobile messaging.

 

Oz Hair and Beauty - Retail - Medium

Sydney, Australia

Sinch Engage helped Oz Hair and Beauty boost customer engagement with targeted SMS campaigns. The retailer achieved a 38x ROI and a 12% click-through rate using personalized, two-way messaging. Integ...ration with Shopify enabled automated abandoned cart reminders, driving a 13% conversion rate. Customers received tailored product recommendations and promotions via SMS. Oz Hair and Beauty connected online and in-store experiences for seamless shopping.

 

Clarins - Retail - Large

Paris, France

Clarins used Sinch's RCS messaging to boost holiday campaign engagement. The RCS messages achieved a 79% read rate and a 22% click-through rate. This was 2.5 times higher than their Rich SMS campaign...s. Clarins also saw three times more redirections than with Rich SMS. The company is now refining its RCS strategy for future campaigns.

Based on peer insights

Cuspera recommends Sinch Contact Pro for

Use Cases Engagement Management , Order Management , Generation Of New Leads
Medium Promotions, Coupons
Business Priorities Enhance Customer Relationships, Grow Market Share, Enter New Markets Internationally Or Locally

IT and Other Capabilities

for Sinch Contact Pro

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.93/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

2.93/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.99/5 ★

Read Reviews (13)
Phone Support

3.31/5 ★

Read Reviews (3)
Email Support

2.93/5 ★

Read Reviews (1)
Chat Support

2.93/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.99/5 ★

Read Reviews (13)
Phone Support

3.31/5 ★

Read Reviews (3)
Email Support

2.93/5 ★

Read Reviews (1)
Chat Support

2.93/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Sinch Contact Pro

Top Failure Risks for Sinch Contact Pro

Vendor Profile Details

Company Name

Sinch AB

Company Website

https://www.sinch.com/

HQ Location

Lindhagensgatan 74 112 18 Stockholm Sweden

Employees

251-500

Social

Financials

IPO