Sendcloud Overview

Sendcloud simplifies shipping processes by integrating various carriers into one platform. E-commerce businesses benefit from efficient, automated logistics solutions.

Use Cases

Customers recommend Measuring Customer Satisfaction, Contract Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Sendcloud.

Other use cases:

  • Cross Selling
  • Collaboration
  • Tracking & Monitoring Communications
  • Upselling
  • Revenue Cycle Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Sendcloud.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
See all business priorities See less business priorities

Sendcloud Use-Cases and Business Priorities: Customer Satisfaction Data

Sendcloud works with different mediums / channels such as Social Media.

Peer review evidence (same sources as the product rating summary)

"...They are leading to low profit margins, affect conversion rates and can influence customer satisfaction...." Whitepapers & E-books on Ecommerce, Shipping & Returns
"...Add your own contract, use our rates, or both. ..." Europe's Number 1 Shipping Platform for E-Commerce
"...Writing everything down manually or entering all the info online, paying it separately and following it up easily costs you up to twelve minutes. ..." Faster Shipping, Higher Efficiency

Sendcloud, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sendcloud

Top Industries

  • Transportation/Trucking/Railroad
  • Internet

Popular in

Sendcloud is popular in Transportation/Trucking/Railroad, and Internet, and is widely used by

Sendcloud Customer wins, Customer success stories, Case studies

How can Sendcloud enhance your Measuring Customer Satisfaction process?

 

Loop Expands European Returns Capabilities with Sendcloud Integration - Business Wire

Loop Expands European Returns Capabilities with Sendcloud Integration - Business Wire

Read on →

XXL Nutrition - Retail - Large

Eindhoven, Netherlands

Sendcloud helped XXL Nutrition automate and centralize shipping for over 100,000 orders a month. Before, separate carrier plugins in Magento slowed growth and increased support tickets. With Sendclou...d, XXL Nutrition set up self-service shipping rules and reduced WISMO tickets. They saw a 9% increase in pick-up point deliveries and saved about €0.50 per parcel. Support teams now resolve delivery issues faster, and the company tracks costs and carrier performance in real time.

The Sweetie Shoppie - Food & Beverages - Small

Essex, UK

Sendcloud helped The Sweetie Shoppie automate shipping and batch label printing. The business now ships many more parcels per day with a 100% reliable daily collection window. Automated address alert...s reduced errors and branded tracking emails improved customer trust. Shipping stress is gone, letting the team focus on growth and family life.

Smartphonehoesjes - Telecommunications - Large

Netherlands

Sendcloud helped Smartphonehoesjes speed up carrier integrations from days to just two to three hours. The team can now add new carriers quickly, test delivery options, and scale to new countries wit...hout delays. Dynamic checkout lets them A/B test shipping methods, leading to higher conversion rates. Smartphonehoesjes can adapt fast to disruptions and offer local delivery choices in every market. This flexible shipping setup supports their rapid international growth.

St Martin's Coffee - Food & Beverages - Small

Leicester, UK

Sendcloud helped St Martin's Coffee automate shipping for both B2B and B2C orders. They integrated Order Space and Shopify, cutting fulfilment time by 50%. Manual errors dropped by 90% with address v...alidation and automated label creation. E-commerce now makes up 30% of their revenue. The team spends less time on admin and more on growing their business.

Pittarosso - Apparel & Fashion - Large

Italy

Sendcloud helped Pittarosso improve their online shopping experience. Pittarosso used Sendcloud to manage multiple couriers and centralize order processing. This made shipping faster and more reliabl...e for customers. Returns became easier with an interactive portal. Personalized tracking notifications increased customer engagement and conversion rates. Pittarosso strengthened their brand and built customer loyalty through better logistics.

Sendcloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.66/5

Read Reviews (8)
Analytics

3.56/5

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.66/5

Read Reviews (8)
Analytics

3.56/5

Read Reviews (6)

Software Failure Risk Guidance

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for Sendcloud

Top Failure Risks for Sendcloud

SendCloud B.V. News

Product

Sendcloud: Streamlining E-commerce Shipping with AI Integration

Sendcloud is enhancing its e-commerce shipping software by integrating AI technologies to streamline shipping processes. This integration aims to improve efficiency and customer engagement in the e-commerce sector.

Partnership

Loop Expands European Returns Capabilities with Sendcloud Integration - Yahoo Finance

Loop has integrated Sendcloud into its Ship by Loop 2.0 platform, enhancing European returns capabilities. This integration provides merchants access to a broader carrier network, better rates, and new features like QR code returns and locker drop-offs, simplifying the returns process. Sendcloud's CEO, Rob van den Heuvel, highlights the partnership's role in reducing complexity for merchants and improving shopper convenience.

Product

Products Call on Online Entrepreneurs to Ship with Pride with Sendcloud - Little Black Book

Sendcloud launched its first brand campaign to emphasize the importance of efficient shipping for online entrepreneurs. The campaign, created by Monks, highlights how poor shipping can affect customer trust and sales. It aims to show that with Sendcloud, shipping can be simpler and enhance product presentation. The campaign is live in the Netherlands, Belgium, and France.

Product

Sendcloud releases WhatsApp Tracking - ChannelX World

Sendcloud has introduced a new feature that lets users track their packages via WhatsApp, enhancing customer communication and tracking capabilities.

SendCloud B.V. Profile

Company Name

SendCloud B.V.

Company Website

https://www.sendcloud.com/

HQ Location

Stadhuisplein 10 5611 EM Eindhoven The Netherlands

Employees

101-250

Social

Financials

SERIES C