cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors
Sendcloud
Sendcloud E-Commerce Software 4.0 84 reviewer insights

Sendcloud: Order Fulfillment and Shipping Process Automation

E-commerce shipping platform

Sendcloud helps SMB teams automate shipping processes and manage order fulfillment across multiple carriers. Teams use it to automate their shipping processes, reducing the time spent on manual order management. They manage multiple carriers from a single platform, simplifying logistics. For example, Sendcloud helped a customer connect their Shopify store in minutes. The customer ships hundreds of orders daily using Sendcloud’s logistics platform.

Main focus

Reported results

Typical customer

Small and large companies

80% of customer stories; 31% from food & beverages.

What teams use Sendcloud for

Explore Sendcloud use cases grouped by customer job. Click a use case to read the supporting evidence, or open a job to see detailed results.

Job
How widely used
Use cases
E-Commerce Software jobs
WoodWatch, TALISTER, Italian Food Lovers, KAA Gent Main focus
Core use
Shopping experience and storefronts Smartphonehoesjes Main focus
Common use
Also used for
Deryan Live Chat
Common use
Shipping management Le Colonel Moutarde, Italian Food Lovers E-Commerce Platform
Common use
Service experience and self-service Active Ants Customer Journey and Experience
Common use
XXL Nutrition Customer Experience Management
Common use
Rossi Ricambi Reviews and Reputation
Emerging use
Order management and fulfillment Jimmy Joy E-Commerce Platform
Emerging use
XXL Nutrition Conversion Rate Optimization
Emerging use

Other use cases

"Main focus" marks the two jobs the product is used for most often.

Sendcloud capabilities

Explore Sendcloud capabilities and related topics most often mentioned in customer evidence. Click a capability to read the supporting evidence.

Who uses Sendcloud

IndustriesAggregated usage insights
Transportation/Trucking/Railroad: 26%Internet: 25%Food & Beverages: 15%Apparel & Fashion: 8%Consumer Goods: 6%Other industries: 20%
  • Other industries20%
Company sizeAggregated usage insights
Small business: 55%Enterprise: 33%Mid-market: 12%
  • Small business55%
  • Enterprise33%
  • Mid-market12%

Sendcloud customer stories

Results reported in published case studies.

Loop Expands European Returns Capabilities with Sendcloud Integration - Business Wire

Loop Expands European Returns Capabilities with Sendcloud Integration - Business Wire

Loop Expands European Returns Capabilities with Sendcloud Integration - Business Wire

Feb 2026 Source: businesswire.com ↗

Wurmkiste

Consumer Goods · Small

Sendcloud helped Wurmkiste automate shipping for their composting systems. Wurmkiste used to spend a lot of time creating shipping labels by hand. With Sendcloud, they now generate addres...

Sendcloud helped Wurmkiste automate shipping for their composting systems. Wurmkiste used to spend a lot of time creating shipping labels by hand. With Sendcloud, they now generate addresses and labels automatically. This saves time and reduces manual work. Wurmkiste can offer more shipping options and branded tracking emails. The support team helps quickly if there are problems. Wurmkiste recommends Sendcloud to other online retailers.

Read the story → Source: sendcloud.com ↗

WoodWatch

Apparel & Fashion · Small
−50% manual work

Sendcloud helped WoodWatch automate shipping and reduce manual work by 50%. WoodWatch used Sendcloud to handle label creation and customs forms for over 100 countries. The platform integr...

Sendcloud helped WoodWatch automate shipping and reduce manual work by 50%. WoodWatch used Sendcloud to handle label creation and customs forms for over 100 countries. The platform integrated with WooCommerce and Picqer, making global expansion easier. WoodWatch cut personnel costs in half and now offers personalised fulfilment for other brands. Automated shipping improved efficiency and reduced errors.

Read the story → Source: sendcloud.com ↗

The Sweetie Shoppie

Food & Beverages · Small

Sendcloud helped The Sweetie Shoppie automate shipping and batch label printing. Before, manual parcel handling and unreliable courier pickups caused stress and wasted time. With Sendclou...

Sendcloud helped The Sweetie Shoppie automate shipping and batch label printing. Before, manual parcel handling and unreliable courier pickups caused stress and wasted time. With Sendcloud, they gained a 100% reliable daily collection window and automated address checks. They now ship more parcels per day and have fewer address errors. The business can focus on growth and customer service instead of shipping admin.

Read the story → Source: sendcloud.com ↗

THE DUKE Destillerie

Food & Beverages · Small

Sendcloud helped THE DUKE Destillerie make online order processing faster. The company saved time and money in shipping. Manual entry of shipping details is no longer needed. Customers no...

Sendcloud helped THE DUKE Destillerie make online order processing faster. The company saved time and money in shipping. Manual entry of shipping details is no longer needed. Customers now get tracking numbers and can follow their orders easily. The team can focus more on creating new spirits. The solution works well for small online shops, not just big ones.

Read the story → Source: sendcloud.com ↗

TALISTER

Apparel & Fashion · Small

Sendcloud helped TALISTER, a French streetwear brand, automate its shipping process. Before, TALISTER managed orders by hand, which took too much time. With Sendcloud, they print order sh...

Sendcloud helped TALISTER, a French streetwear brand, automate its shipping process. Before, TALISTER managed orders by hand, which took too much time. With Sendcloud, they print order sheets, scan products, and create shipping labels automatically. This saves 2 hours per day and lets one person prepare 220 packages in 5 hours. TALISTER now ships faster, with fewer errors, and offers better customer service.

Read the story → Source: sendcloud.com ↗
All Sendcloud customer stories →

Sendcloud activities

From 84 reviewer insights.

Mentioned most

Rated highest and lowest

SendCloud B.V. News

M&A

Sendcloud buys Sendy to lock in smaller webshops | Dealroom News

Sendcloud has acquired Sendy, a Netherlands-based logistics platform for startups and smaller webshops. This acquisition aims to enhance Sendcloud's offerings for early-stage e-commerce businesses by integrating Sendy's user-friendly logistics solutions. Existing Sendy users will benefit from Sendcloud's extensive carrier network and international capabilities, supporting their growth without needing to switch systems.

Read more →
M&A

Sendcloud versterkt positie bij kleinere webshops met overname Sendy

Sendcloud has acquired Sendy to strengthen its position among smaller online retailers. This acquisition aims to enhance Sendcloud's shipping software capabilities and expand its reach in the e-commerce sector.

Read more →
M&A

Sendcloud neemt Nederlands verzendplatform Sendy over

Sendcloud has acquired the Dutch shipping platform Sendy, enhancing its capabilities in e-commerce logistics and expanding its service offerings.

Read more →
Product

Sendcloud’s Post-Purchase Solution, now available in the tools your team already uses | Sendcloud

Sendcloud has enhanced its Post-Purchase Solution, enabling integration with tools like Gorgias, Zendesk, Freshdesk, and Klaviyo. This allows merchants to manage delivery notifications, automate customer support, and handle claims efficiently, regardless of their shipping platform. The solution aims to improve customer engagement and streamline post-purchase processes.

Read more →
More Sendcloud News...
All SendCloud B.V. news →

SendCloud B.V. Profile

Company Name

SendCloud B.V.

Company Website

https://www.sendcloud.com/

HQ Location

Stadhuisplein 10 5611 EM Eindhoven The Netherlands

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES C