SAS Customer Intelligence Overview
SAS-customer-intelligence helps identify profitable growth opportunities. Marketing initiatives are amplified using SAS's customer intelligence solutions.
Use Cases
Customers recommend Engagement Management, Campaign Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using SAS Customer Intelligence.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAS Customer Intelligence.
SAS Customer Intelligence Use-Cases and Business Priorities: Customer Satisfaction Data
SAS Customer Intelligence works with different mediums / channels such as Offline. Omnichannel. Social Media etc.
SAS Customer Intelligence's features include Personalization. and SAS Customer Intelligence support capabilities include AI Powered, 24/7 Support, Email Support, etc. also SAS Customer Intelligence analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Provides simulation-based forecasting, sales order management, data visualization and reporting capabilities...." Peer review from SAS Institute
Peer review evidence (same sources as the product rating summary)
"...Engage is a key component in SAS Customer Intelligence 360 omnichannel marketing hub...." Taking the pulse on SAS Customer Intelligence 360
"...SAS is a Leader in The Forrester Wave : Cross-Channel Campaign Management (EMSS Modules), Q3 2019. ..." Customer Intelligence
"...The more insight you have, the easier it is to deliver real-time recommendations and decisions to customer channels such as websites, mobile devices, call centers, financial services branches, point of sale locations and ATMs...." Customer Intelligence
Popular Business Setting
for SAS Customer Intelligence
Top Industries
- Computer Software
- Hospitality
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Large Enterprise
SAS Customer Intelligence is popular in Computer Software, Hospitality, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Large Enterprise.
SAS Customer Intelligence Customer wins, Customer success stories, Case studies
How efficiently Does SAS Customer Intelligence manage your Engagement Management?
How does SAS Customer Intelligence facilitate Campaign Management?
What makes SAS Customer Intelligence ideal for Forecasting?
How does SAS Customer Intelligence address your Lifetime Value Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well SAS Customer Intelligence solved their business needs. Cuspera uses 259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
HSBC - Financial Services - Very Large
Peers used SAS Customer Intelligence for engagement management and campaign management
SAS Customer Intelligence Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (71) |
| Custom Reports | Read Reviews (49) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (71) |
| Custom Reports | Read Reviews (49) |
Software Failure Risk Guidance
?for SAS Customer Intelligence
Overall Risk Meter
Top Failure Risks for SAS Customer Intelligence
SAS Institute Inc. News
SAS CEO to Leave for Air Canada in 2027
SAS CEO Anko van der Werff will leave SAS to become CEO of Air Canada in 2027. Van der Werff led SAS through significant transformations, including restructuring and fleet expansion. The SAS Board is searching for his successor while maintaining its strategic focus. Air Canada anticipates leveraging van der Werff's leadership to navigate cultural and operational challenges.
Chandigarh University Offers Industry-Collaborative Programs with PwC, SAS, IBM, Deloitte and AON
Chandigarh University has partnered with SAS, PwC, IBM, Deloitte, and AON to offer eight industry-collaborative programs. These programs aim to equip students with specialized knowledge and skills aligned with industry expectations, focusing on emerging management and communication fields.
SAS Named to Forbes Accessibility 200 List - Software
SAS has been recognized by Forbes on the Accessibility 200 list for its commitment to inclusive innovation and accessibility leadership. This accolade highlights SAS's efforts in creating accessible products and experiences, positioning it alongside other global leaders like Microsoft and Google.
SAS says 50 years of industry expertise sets it apart in AI data platform race
SAS highlights its 50 years of industry expertise in AI data platforms, emphasizing its industry-specific solutions and governance capabilities. The company introduced Data Maker for synthetic data and upgraded its Viya platform to enhance integration with external data platforms. SAS Viya Copilot, an AI assistant, is integrated into the Viya platform, focusing on industry-specific applications.
SAS Institute Inc. Profile
Company Name
SAS Institute Inc.
Company Website
//sas.com/en_us/home.htmlHQ Location
100 SAS Campus Drive, Cary, NC 27513, US
Employees
10001+
Social
Financials
PRIVATE
