SAS Customer Intelligence Overview
SAS-customer-intelligence helps identify profitable growth opportunities. Marketing initiatives are amplified using SAS's customer intelligence solutions.
Use Cases
Customers recommend Engagement Management, Campaign Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using SAS Customer Intelligence.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAS Customer Intelligence.
SAS Customer Intelligence Use-Cases and Business Priorities: Customer Satisfaction Data
SAS Customer Intelligence works with different mediums / channels such as Offline. Omnichannel. Social Media etc.
SAS Customer Intelligence's features include Personalization. and SAS Customer Intelligence support capabilities include AI Powered, 24/7 Support, Email Support, etc. also SAS Customer Intelligence analytics capabilities include Analytics, and Custom Reports.
Reviews
"...SAS s 'Customer Link Analytics' enables businesses to identify their customers' social communities which allows them to manage their campaign effectiveness by targeting prospects and retaining high-value customers...." Peer review
Popular Business Setting
for SAS Customer Intelligence
Top Industries
- Computer Software
- Hospitality
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Large Enterprise
SAS Customer Intelligence is popular in Computer Software, Hospitality, and Marketing And Advertising and is widely used by Mid Market, Small Business, and Large Enterprise.
SAS Customer Intelligence Customer wins, Customer success stories, Case studies
How can SAS Customer Intelligence optimize your Engagement Management Workflow?
What solutions does SAS Customer Intelligence provide for Campaign Management?
What solutions does SAS Customer Intelligence provide for Forecasting?
Why is SAS Customer Intelligence the best choice for Lifetime Value Management?
11 buyers and buying teams have used Cuspera to assess how well SAS Customer Intelligence solved their business needs. Cuspera uses 259 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
DmTECH Modernizes Customer Engagement With SAS Customer Intelligence 360 and Snowflake
Read more →Intesa Sanpaolo - Banking
Read more →wienerberger - Manufacturing
Read more →Norwegian Cruise Line Holdings - Hospitality
Read more →
Peers used SAS Customer Intelligence for engagement management and campaign management
SAS Customer Intelligence Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (71) |
| Custom Reports | Read Reviews (49) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (13) |
| Analytics | Read Reviews (71) |
| Custom Reports | Read Reviews (49) |
Software Failure Risk Guidance
?for SAS Customer Intelligence
Overall Risk Meter
Top Failure Risks for SAS Customer Intelligence
SAS Institute Inc. News
SAS Joins AI-Native Blueprint Initiative to drive trusted AI adoption in telecom - PR Newswire
SAS has joined the AI-Native Blueprint Initiative, collaborating with TM Forum to enhance AI governance in telecom. As co-chair of the AI Security and Governance Workstream, SAS aims to develop AI governance guardrails to ensure secure and responsible AI adoption by communications service providers. This initiative will help CSPs transition from experimentation to scalable, trustworthy AI, improving network operations and customer intelligence.
SAS positioning itself as a partner-first, innovation- driven organization - Varindia
SAS is enhancing its partner-first strategy by focusing on innovation and collaboration. The company aims to strengthen its channel ecosystem, emphasizing SAS Viya and AI capabilities. SAS uses tools like market development funds and joint business plans to support partner incentives. Continuous partner engagement through advisory councils and joint solution development is key to aligning with market needs and driving growth.
IDC MarketScape: SAS a leader in data integration software platforms | SAS
SAS has been recognized as a leader in the IDC MarketScape: Worldwide Data Integration Software Platforms 2025 Vendor Assessment. SAS Viya, their cloud-native data and AI platform, is highlighted for its integrated data engineering, operational readiness, and AI-assisted capabilities. The platform supports various organizations, including Georgia-Pacific and Nexent Bank Romania, in optimizing operations and enhancing services.
Chartis: SAS a leader in 7 credit risk management categories - PR Newswire
SAS has been named a Category Leader in seven sectors of the credit risk management market by Chartis Research. SAS's platform is praised for its agility, efficiency, and compliance-driven features, supporting banks and insurers in credit risk management. The recognition highlights SAS's comprehensive solutions, including real-time decisioning, stress testing, and advanced analytics, which enhance financial performance and decision-making for financial services firms.
SAS Institute Inc. Profile
Company Name
SAS Institute Inc.
Company Website
//sas.com/en_us/home.htmlHQ Location
100 SAS Campus Drive, Cary, NC 27513, US
Employees
10001+
Social
Financials
PRIVATE
