SAS® CUSTOMER INTELLIGENCE 360 Overview
SAS Customer Intelligence 360 offers a modern marketing hub for real-time, individualized customer interactions. Engagement is elevated beyond CDP capabilities.
Use Cases
Customers recommend Engagement Management, Helpdesk Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using SAS® CUSTOMER INTELLIGENCE 360.
Business Priorities
Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using SAS® CUSTOMER INTELLIGENCE 360.
SAS® CUSTOMER INTELLIGENCE 360 Use-Cases and Business Priorities: Customer Satisfaction Data
SAS® CUSTOMER INTELLIGENCE 360 works with different mediums / channels such as Mobile. Website. Mobile App etc.
SAS® CUSTOMER INTELLIGENCE 360's features include Personalization, and Live Streaming. and SAS® CUSTOMER INTELLIGENCE 360 support capabilities include 24/7 Support, Email Support, Chat Support, etc. also SAS® CUSTOMER INTELLIGENCE 360 analytics capabilities include Analytics, and Custom Reports.
Reviews
"...SAS Customer Link Analytics enables marketers to analyze social networks and identify relationships among customers, and then use that information for more accurate profiling and segmentation...." Peer review
Peer review evidence (same sources as the product rating summary)
"...The Royal Dutch Football Federation relies on SAS to better understand what motivates players and fans, engage audiences with personalized communications and promote the love of the game. ..." Customer Intelligence Platform | 360 Marketing Software
"...Great product don't be afraid to ask support for help!!..." Peer review by Administrator
"...Coppel, one of the 100 largest companies in Mexico, uses SAS Customer Intelligence 360 to better understand its customers and find new ways to communicate with them, resulting in higher conversion rates through improved customer segmentation and personalized campaigns. ..." Customer Intelligence Platform | 360 Marketing Software
Popular Business Setting
for SAS® CUSTOMER INTELLIGENCE 360
Top Industries
- Computer Software
- Hospitality
Popular in
- Mid Market
- Small Business
SAS® CUSTOMER INTELLIGENCE 360 is popular in Computer Software, and Hospitality, and is widely used by Mid Market, and Small Business,
SAS® CUSTOMER INTELLIGENCE 360 Customer wins, Customer success stories, Case studies
Why is SAS® CUSTOMER INTELLIGENCE 360 the best choice for Engagement Management?
DHL Supply Chain - Logistics And Supply Chain - Very Large
DHL Supply Chain to handle SAS ground operations at Manchester Airport
Liverpool Football Club - Sports - Very Large
Data Giant SAS's Deal With Liverpool FC Signals a Broader B2B Shift
Kerala State IT Mission - Government - Very Large
Kerala partners with SAS to use AI in welfare schemes
HSBC - Financial Services - Very Large
SAS® CUSTOMER INTELLIGENCE 360 Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (13) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (13) |
Software Failure Risk Guidance
?for SAS® CUSTOMER INTELLIGENCE 360
Top Failure Risks for SAS® CUSTOMER INTELLIGENCE 360
SAS Institute Inc. News
SAS named a Leader in financial crime management solutions, says top research and advisory firm
SAS has been recognized as a Leader in financial crime management solutions by Forrester Research in its Q3 2026 report. SAS's AI-powered, cloud-native Viya platform received the highest scores in nine out of eleven criteria, highlighting its capabilities in data integration, AI/ML-based risk scoring, and regulatory reporting. This recognition underscores SAS's strength in fraud and financial crime management.
SAS and AWS bring new insights to AI Enterprise Conference 2026
SAS and AWS are collaborating at the AI Enterprise Conference 2026 to discuss AI trust and governance. They will present the SAS Data and AI Impact Report, highlighting AI's role in business. The collaboration includes integrating SAS Viya and other platforms with AWS technology to enhance AI solutions.
SAS aces Chartis' 2026 fraud platform evaluation, best-in-class in every category
SAS has been recognized as a leader in the 2026 Chartis fraud platform evaluation, earning best-in-class scores in 21 out of 25 criteria. SAS excelled in enterprise fraud, payment fraud, and fraud platform categories, showcasing its strengths in analytics, AI functionality, and integrated fraud management solutions. This recognition underscores SAS's role in providing comprehensive fraud detection and management capabilities.
Swiss Re and SAS partner to support insurers with AI-driven risk intelligence
Swiss Re and SAS have formed a strategic partnership to enhance insurers' risk assessment and pricing using AI-driven solutions. The collaboration integrates Swiss Re's catastrophe risk expertise with SAS's AI and actuarial modeling capabilities, enabling insurers to incorporate real-time risk data into underwriting and pricing processes. This joint solution aims to improve operational efficiency and decision-making in the insurance sector.
SAS Institute Inc. Profile
Company Name
Company Website
//sas.com/en_us/home.htmlHQ Location
100 SAS Campus Drive, Cary, NC 27513, US
Employees
10001+
Social
Financials
PRIVATE
