SAS® CUSTOMER INTELLIGENCE 360 Overview
SAS Customer Intelligence 360 offers a modern marketing hub for real-time, individualized customer interactions. Engagement is elevated beyond CDP capabilities.
Use Cases
Customers recommend Engagement Management, Helpdesk Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using SAS® CUSTOMER INTELLIGENCE 360.
Business Priorities
Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using SAS® CUSTOMER INTELLIGENCE 360.
SAS® CUSTOMER INTELLIGENCE 360 Use-Cases and Business Priorities: Customer Satisfaction Data
SAS® CUSTOMER INTELLIGENCE 360 works with different mediums / channels such as Mobile. Website. Mobile App etc.
SAS® CUSTOMER INTELLIGENCE 360's features include Personalization, and Live Streaming. and SAS® CUSTOMER INTELLIGENCE 360 support capabilities include 24/7 Support, Email Support, Chat Support, etc. also SAS® CUSTOMER INTELLIGENCE 360 analytics capabilities include Analytics, and Custom Reports.
Reviews
"...SAS Customer Link Analytics enables marketers to analyze social networks and identify relationships among customers, and then use that information for more accurate profiling and segmentation...." Peer review
Peer review evidence (same sources as the product rating summary)
"...The Royal Dutch Football Federation relies on SAS to better understand what motivates players and fans, engage audiences with personalized communications and promote the love of the game. ..." Customer Intelligence Platform | 360 Marketing Software
"...Great product don't be afraid to ask support for help!!..." Peer review by Administrator
"...Coppel, one of the 100 largest companies in Mexico, uses SAS Customer Intelligence 360 to better understand its customers and find new ways to communicate with them, resulting in higher conversion rates through improved customer segmentation and personalized campaigns. ..." Customer Intelligence Platform | 360 Marketing Software
Popular Business Setting
for SAS® CUSTOMER INTELLIGENCE 360
Top Industries
- Computer Software
- Hospitality
Popular in
- Mid Market
- Small Business
SAS® CUSTOMER INTELLIGENCE 360 is popular in Computer Software, and Hospitality, and is widely used by Mid Market, and Small Business,
SAS® CUSTOMER INTELLIGENCE 360 Customer wins, Customer success stories, Case studies
How efficiently Does SAS® CUSTOMER INTELLIGENCE 360 manage your Engagement Management?
HSBC - Financial Services - Very Large
SAS® CUSTOMER INTELLIGENCE 360 Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (13) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (26) |
| Custom Reports | Read Reviews (13) |
Software Failure Risk Guidance
?for SAS® CUSTOMER INTELLIGENCE 360
Top Failure Risks for SAS® CUSTOMER INTELLIGENCE 360
SAS Institute Inc. News
SAS CEO to Leave for Air Canada in 2027
SAS CEO Anko van der Werff will leave SAS to become CEO of Air Canada in 2027. Van der Werff led SAS through significant transformations, including restructuring and fleet expansion. The SAS Board is searching for his successor while maintaining its strategic focus. Air Canada anticipates leveraging van der Werff's leadership to navigate cultural and operational challenges.
Chandigarh University Offers Industry-Collaborative Programs with PwC, SAS, IBM, Deloitte and AON
Chandigarh University has partnered with SAS, PwC, IBM, Deloitte, and AON to offer eight industry-collaborative programs. These programs aim to equip students with specialized knowledge and skills aligned with industry expectations, focusing on emerging management and communication fields.
SAS Named to Forbes Accessibility 200 List - Software
SAS has been recognized by Forbes on the Accessibility 200 list for its commitment to inclusive innovation and accessibility leadership. This accolade highlights SAS's efforts in creating accessible products and experiences, positioning it alongside other global leaders like Microsoft and Google.
SAS says 50 years of industry expertise sets it apart in AI data platform race
SAS highlights its 50 years of industry expertise in AI data platforms, emphasizing its industry-specific solutions and governance capabilities. The company introduced Data Maker for synthetic data and upgraded its Viya platform to enhance integration with external data platforms. SAS Viya Copilot, an AI assistant, is integrated into the Viya platform, focusing on industry-specific applications.
SAS Institute Inc. Profile
Company Name
SAS Institute Inc.
Company Website
//sas.com/en_us/home.htmlHQ Location
100 SAS Campus Drive, Cary, NC 27513, US
Employees
10001+
Social
Financials
PRIVATE
