SAS® Customer Due Diligence Overview

SAS Customer Due Diligence helps risk rate new customers and update scores to meet regulatory requirements. Regulatory compliance is ensured by continuously adjusting customer risk ratings.

Use Cases

Customers recommend Funnel Analysis, Rating And Review Management, Customer Case Management, as the business use cases that they have been most satisfied with while using SAS® Customer Due Diligence.

Other use cases:

  • Workflow Management
  • Lifetime Value Management
  • Attribution Management
  • Engagement Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SAS® Customer Due Diligence.

Other priorities:

  • Manage Risk
See all business priorities See less business priorities

SAS® Customer Due Diligence Use-Cases and Business Priorities: Customer Satisfaction Data

SAS® Customer Due Diligence's features include Alerts: Popups & Notifications. and SAS® Customer Due Diligence support capabilities include 24/7 Support, AI Powered, Email Support, etc. also SAS® Customer Due Diligence analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Protect your institution by rating new customers and updating customer scoring based on key events that could affect the overall risk of your customer relationships...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Documents and retains all actions performed on alerts and cases for audit and regulatory review, and a visual analytics interface supports the management, investigation and reporting needs of analysts and investigators...." SAS Customer Due Diligence
"...Protect your institution by rating new customers and updating customer scoring based on key events that could affect the overall risk of your customer relationships...." Peer review
"...With fully auditable case management capabilities, you can automatically track all aspects of investigations for more efficient triage, distribution and reporting. ..." SAS Customer Due Diligence

SAS® Customer Due Diligence Customer wins, Customer success stories, Case studies

What Are the key features of SAS® Customer Due Diligence for Rating And Review Management?

How does SAS® Customer Due Diligence facilitate Customer Case Management?

 

DHL Supply Chain - Logistics And Supply Chain - Very Large

DHL Supply Chain to handle SAS ground operations at Manchester Airport

Bonn, Germany

SAS Scandinavian Airlines has appointed DHL Supply Chain as its ground handling partner at Manchester Airport under a new three-year agreement. DHL will manage baggage operations, customer service, a...ircraft loading, dispatch, and pushback for SAS, supporting up to five flights daily. This collaboration aims to enhance SAS's operational efficiency and customer experience at the airport.

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Liverpool Football Club - Sports - Very Large

Data Giant SAS's Deal With Liverpool FC Signals a Broader B2B Shift

Liverpool, UK

Liverpool Football Club has engaged SAS as its data analytics provider, marking a significant B2B shift for SAS. The partnership was highlighted during an event at the Skylight at the Refinery, where... SAS showcased its capabilities in enhancing fan engagement through interactive experiences.

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Kerala State IT Mission - Government - Very Large

Kerala partners with SAS to use AI in welfare schemes

Thiruvananthapuram, India

Kerala State IT Mission partners with SAS to integrate AI into social welfare schemes, enhancing digital governance. SAS's AI tools will deduplicate citizen records, improve policy decisions, and boo...st disaster response. This collaboration aims to streamline beneficiary management and foster inclusive growth through technology.

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Alliant - Marketing And Advertising - Medium

Brewster, USA

Alliant used SAS Analytics to move from an on-site setup to a flexible cloud environment. Stratacent designed the cloud infrastructure for Alliant. Alliant ran 1,400 analytical models and saw a 150% ...improvement. The move brought faster operations and better customer experience. SAS made advanced analytics accessible for Alliant as an SMB.

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British Rowing - Sports - Small

London, UK

SAS helped British Rowing transform its membership analytics. Reports that once took days now take minutes. The new system uses SAS Visual Analytics and Data Management Studio. British Rowing can now... track membership trends and demographics daily. This data-driven approach supports targeted communications and commercial decisions. Membership insights help grow grassroots participation and improve engagement.

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HSBC - Financial Services - Very Large

SAS Fraud Management helped HSBC lower fraud across tens of millions of debit and credit card accounts. HSBC used SAS to protect 100% of credit card transactions in real time in the US, Europe, and A...sia. The bank saw strong detection rates and fewer false positives, meeting aggressive anti-fraud goals. HSBC values the stability, speed, and adaptability of SAS for global fraud management. The solution supports ongoing updates to fight evolving fraud threats.

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SAS® Customer Due Diligence Features

  • Low
  • Medium
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FEATURE RATINGS AND REVIEWS
Custom Reports

3.99/5 ★

Read Reviews (13)
Analytics

3.56/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.99/5 ★

Read Reviews (13)
Analytics

3.56/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for SAS® Customer Due Diligence

Top Failure Risks for SAS® Customer Due Diligence

SAS Institute Inc. News

Awards

SAS named a Leader in financial crime management solutions, says top research and advisory firm

SAS has been recognized as a Leader in financial crime management solutions by Forrester Research in its Q3 2026 report. SAS's AI-powered, cloud-native Viya platform received the highest scores in nine out of eleven criteria, highlighting its capabilities in data integration, AI/ML-based risk scoring, and regulatory reporting. This recognition underscores SAS's strength in fraud and financial crime management.

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Partnership

SAS and AWS bring new insights to AI Enterprise Conference 2026

SAS and AWS are collaborating at the AI Enterprise Conference 2026 to discuss AI trust and governance. They will present the SAS Data and AI Impact Report, highlighting AI's role in business. The collaboration includes integrating SAS Viya and other platforms with AWS technology to enhance AI solutions.

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Awards

SAS aces Chartis' 2026 fraud platform evaluation, best-in-class in every category

SAS has been recognized as a leader in the 2026 Chartis fraud platform evaluation, earning best-in-class scores in 21 out of 25 criteria. SAS excelled in enterprise fraud, payment fraud, and fraud platform categories, showcasing its strengths in analytics, AI functionality, and integrated fraud management solutions. This recognition underscores SAS's role in providing comprehensive fraud detection and management capabilities.

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Partnership

Swiss Re and SAS partner to support insurers with AI-driven risk intelligence

Swiss Re and SAS have formed a strategic partnership to enhance insurers' risk assessment and pricing using AI-driven solutions. The collaboration integrates Swiss Re's catastrophe risk expertise with SAS's AI and actuarial modeling capabilities, enabling insurers to incorporate real-time risk data into underwriting and pricing processes. This joint solution aims to improve operational efficiency and decision-making in the insurance sector.

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SAS Institute Inc. Profile

Company Name

SAS Institute Inc.

Company Website

//sas.com/en_us/home.html

HQ Location

100 SAS Campus Drive, Cary, NC 27513, US

Employees

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