Hospital & Health Care Case Studies and Success Stories with RevSpring
CASE STUDY NorthShore University Health System
RevSpring helped NorthShore University Health System improve patient financial engagement. They made patient billing statements clearer and added better patient support tools. They also improved onli...ne payment and billing features. These changes made it easier for patients to understand their bills and pay online. The improvements led to more successful financial conversations with patients.
UW Health used the eVoke Engagement Platform from RevSpring. They wanted to improve the patient financial experience. They used dynamic, personalized statement messaging. This helped them collect mor...e revenue. The story highlights a 2 percent improvement in revenues.
RevSpring helped Hallmark Health lower no-show rates and reduce the workload for their Patient Access Department. RevSpring automated almost 7,000 appointment reminders each month. This led to a 30% ...increase in point-of-service payments. The solution made appointment management easier for staff. Hallmark Health improved patient engagement with RevSpring's tools.
RevSpring's end-to-end RCM patient engagement solution helped a not-for-profit Midwest health system. The hospital saw a 46% increase in self-pay dollars collected. They also had a 36% rise in accoun...ts paid in full. The solution brought in $15 million more in patient self-pay. This improved the hospital's financial results and patient payment experience.
RevSpring helped Broadlawns Medical Center improve their patient payment and engagement systems. Broadlawns had problems with a fragmented payment portal and limited reporting. RevSpring provided a n...ew patient engagement platform, updated statement design, and a better payment portal. This made it easier for patients to use self-service options. The solution worked with Broadlawns' MEDITECH upgrade to streamline the patient experience.
RevSpring helped Memorial Health System improve patient financial outreach and self-service. Memorial Health wanted to give patients flexible payment options and increase collection rates. They also ...needed to make billing and communication easier and help staff track payment performance. RevSpring worked with their revenue cycle team to create a modern patient financial experience. This led to better patient account management and improved collections.
Community Health used RevSpring's patient messaging solution to reduce no-show rates and improve patient engagement. They needed a tool that worked with their EMR/EHR system. The solution sent appoin...tment reminders by phone, text, and email. This helped them connect with patients when they were due for appointments. They later added patient surveys to improve the patient experience.
RevSpring helped Morris Hospital improve their Electronic Medical Records (EMR) system. The hospital wanted to keep up with competition and stay compliant. RevSpring’s consultants modernized the EMR ...system. This led to lower accounts receivable and more cash flow for Morris Hospital.
UPMC used RevSpring to improve patient experience. They wanted a more consumer-like process for patients. RevSpring helped UPMC connect personalized messaging with modern payment options. This made i...t easier for patients to pay on their own. The change supports UPMC’s brand and financial goals.
RevSpring helped a Midwestern Healthcare Organization improve their patient experience. The organization had a fragmented patient journey with different statement types from multiple HIS systems. Rev...Spring streamlined patient engagement in the self-pay billing cycle. This made the financial experience simpler, more accessible, and more affordable for patients.
Other Industry Case Studies and Success Stories with RevSpring
CASE STUDY California Medical Business Services
RevSpring's outbound IVR helped California Medical Business Services improve payment collections. Their radiology clients saw a 15% increase in daily payments. Bad debt write-offs dropped by 20%. The... solution made it easier for patients to pay. This led to better financial results for the business.
