REVO: Use Cases, Capabilities & Competitors

ZS used generative AI to automate document review for a large national Medicare Advantage plan. The AI-powered tool reduced manual review time for EOC and ANOC documents by 60%-70%. Reviewers now spe...nd less time on repetitive checks and more on complex issues. The solution improved compliance, accuracy, and scalability. This was the client's first business-facing use of generative AI in compliance workflows.
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ZAIDYN by ZS gave Theratechnologies Inc. a modern analytics platform. The company unified data and built dashboards for sales, medical, and marketing teams. This helped extend product reach and boost... sales growth. The share of territories contributing to year-over-year sales rose from 20% in 2021 to 85% in 2023. The platform improved data access and decision-making for the biopharma company.
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ZS designed a predictive account planning process for a Fortune 500 insurance company. The company faced inconsistent renewal and re-enrollment across over 5,000 accounts. ZS built a predictive model... and a planning tool to target high-priority accounts. The program supported 300 accounts and involved 30 sales reps and 40 account managers. The initiative led to a $3 million revenue increase in the test group and positive feedback from stakeholders.
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ZS helped a small multiline insurance organization improve its digital member engagement. The company faced low satisfaction due to an inconsistent digital portal. ZS built personalized omnichannel c...ampaigns and new websites for members, brokers, and employers. Over 7,800 members registered, awareness of benefits rose by 50%, and member activation increased by 16%. The client praised ZS for expert guidance and professionalism.
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ZS built a wellness platform for a major U.S. health insurer. The platform integrates data from over 20 wearable devices and apps. It supports more than 200,000 unique visitors daily. ZS used agile d...evelopment and rapid prototyping to deliver the solution. The platform enables automated coaching, health challenges, and corporate wellness programs. Over three million self-insured customers now use the application.
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ZS helped Tourism New Zealand use better data and analytics to improve its global marketing. The team mapped CRM and airline data to find the best travel agencies to target. They built KPIs and dashb...oards to track marketing impact in nine markets. ZS showed which campaigns and agencies drove the most bookings. Tourism New Zealand used these insights to focus on high-value agencies and boost visitor numbers from targeted accounts.
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