Food & Beverages Case Studies and Success Stories with ReCharge Platform
CASE STUDY Oats Overnight
Oats Overnight used Recharge to improve their subscription service. They revamped their customer portal with Recharge SDKs, letting users skip, swap, or adjust shipments. They used Recharge Analytics... to target loyal customers and test new offers. In 2023, they saw 152% more recurring orders, 41% longer subscription duration, 13% higher order value, and 29% less churn. Recharge's dynamic bundles made managing custom orders easier for the team.
Recharge helped Bumpin Blends grow their smoothie subscription business. The company wanted to make it easy for customers to manage and change their smoothie orders. Recharge's platform let customers... build and edit their own subscription boxes. After switching to Recharge, Bumpin Blends saw a 163% increase in subscribers at first. In one year, subscribers grew by 654% and revenue increased by 400%. Customers enjoyed the new portal and better service.
Gardencup used Recharge to make their salad subscription process easy and smooth. Customers can pick salads weekly or bi-weekly and update their choices anytime. Gardencup uses Recharge’s native bund...le widget and customer portal for a seamless experience. The subscription-only model helps Gardencup get repeat business. Recharge made it fast and cost-effective for Gardencup to set up a custom storefront without extra tools.
Wildgrain used Recharge's Cancellation Prevention to reduce customer churn. They faced high churn rates and wanted to keep more subscribers. With Cancellation Prevention, they identified 14 main canc...ellation reasons and offered targeted alternatives like discounts or product swaps. This solution saved 22.5% of customers who tried to cancel. Wildgrain also saw an 18% decrease in churn year over year.
Recharge helped Tea Drops, a subscription-based tea company, reduce churn by 40%. Tea Drops returned to Recharge for better analytics, strong support, and easy app integration. After seven months, re...curring revenue increased by 44%. The active customer base grew by 30%. Tea Drops praised Recharge's fast and dedicated onboarding support.
Recharge helps Bokksu increase customer lifetime value with prepaid subscription boxes. Bokksu uses Recharge to offer flexible prepaid plans, with over 60% of subscribers on these plans. The platform... supports Bokksu’s growth by adding features like memberships and a better customer portal. Bokksu has partnered with Recharge for over seven years. This partnership lets Bokksu retain more customers and grow revenue.
Recharge helped Heartstone Farm improve their customer experience. The company used Recharge and ARPU to give customers more choices and flexibility. This led to a lower churn rate and a smoother ord...ering process. The ARPU integration suggested products to add, which increased average order value. Heartstone Farm disrupted the farm-to-table meat industry with these changes.
Health, Wellness and Fitness Case Studies and Success Stories with ReCharge Platform
CASE STUDY Kollo Health
Recharge Retain helped Kollo Health fix their tech stack and keep more customers. Kollo Health used to have many tools that did not work well together. They switched to Retain for all their retention... needs. With Retain, Kollo Health recovered 85% of failed transactions and saved 33% of cancellations. Their support tickets about rewards dropped. Customers found it easier to use credits. Kollo Health now has a simpler system and happier customers.
Vegamour uses Recharge to power its subscription-first business model. The company offers natural hair wellness products and values personalization for its customers. With Recharge, Vegamour leverage...s data and analytics to improve the subscriber experience. Subscriptions are essential to Vegamour's business growth and financial planning. Recharge helps Vegamour scale and lead in the hair wellness category.
Recharge Cancellation Prevention helped LOLA reduce subscription cancellations. LOLA used A/B testing to compare discount offers and product swaps. The solution saved 23% of attempted cancellations. ...LOLA saw a 22% year-over-year reduction in churn. The team used analytics to improve their retention strategy. Recharge made it easy to manage churn prevention in one place.
quip used Recharge to upgrade their subscription platform. Their old in-house system was hard to manage and limited features. Recharge gave quip better subscription management and worked well with Sh...opify. The migration moved millions of records with no data loss or customer disruption. Now, quip delivers a better customer experience, uses automation for refills, and lowered their total cost of ownership.
LOLA used Recharge's API to improve their subscription service. They let customers easily change delivery dates and personalize their orders. This made it simple for customers to manage or pause subs...criptions. After using Recharge, LOLA saw a 23% increase in customer lifetime value and a 35% increase in average order value. 15% of subscribers added a donation box, helping LOLA support their nonprofit partner. Recharge helped LOLA build stronger customer relationships and support their brand mission.
Recharge helped Apothékary build a custom, headless storefront on Shopify Hydrogen. Their old system made new features slow and costly. Recharge gave them turnkey tools, automation, and analytics to ...manage subscriptions and improve retention. Apothékary automated workflows, used analytics to reduce churn, and grew recurring revenue. They reached $10 million in recurring revenue using Recharge.
CrunchLabs used Recharge to launch and scale their science subscription box. They needed a flexible, turnkey solution to handle high demand and unique subscription needs. Recharge's prepaid SKU swapp...ing and custom customer portal helped CrunchLabs deliver a seamless experience. In just six months, they reached 100,000 subscribers and became profitable. Recharge enabled CrunchLabs to focus on creating new products and growing their business.
Consumer Goods Case Studies and Success Stories with ReCharge Platform
CASE STUDY Puracy
Recharge Checkout Upsell helped Puracy double the number of checkouts with subscriptions. Puracy wanted more customers to subscribe, so they used Checkout Upsell to add a subscription widget at check...out. This made it easy for shoppers to choose a subscription. The result was a 102% increase in subscription orders at checkout. Checkout conversion stayed steady, and new subscribers did not churn more than others.
Drift used Recharge to run their high-end air freshener subscription business. They migrated from another subscription platform to Recharge for better customization and support. Recharge made it easy... for Drift to move their large subscriber base and integrate with other tools. The Drift team found Recharge's support helpful in solving problems and making the platform work for their needs. Subscriptions now make up 98% of Drift’s business.
Who Gives A Crap used Recharge and Klaviyo to improve their subscription service. They built a customer portal so subscribers could easily manage orders. They customized email notifications for diffe...rent time zones to boost engagement. This led to a 250% increase in subscriptions and a 75% open rate for notifications. 20% of users used Recharge quick actions through Klaviyo.
Blume used Recharge to personalize their customer experience for period and body care products. They leveraged Recharge's analytics to guide their product strategy. Blume added and removed products b...ased on customer data. The customer lifetime value (LTV) for subscribers was nearly three times higher than for one-time buyers. Recharge helped Blume grow their subscription business and improve customer retention.
Recharge Cancellation Prevention helped Open Farm lower subscription churn. Open Farm used the tool to target customers who tried to cancel. They offered alternatives like discounts, product swaps, a...nd shipping delays. The solution saved 12.5% of customers who started to cancel. Open Farm reduced churn by 28.7% year-over-year. They continue to test and improve their retention process.
Recharge's Failed Payment Recovery helped Wild Earth fix failed payments. Wild Earth needed a tool that was easy to use and worked with their other systems. They switched from a standalone service to... Recharge, which unified their tech stack. Failed Payment Recovery recovered 88% of failed transactions and improved their recovery rate by 8%. This brought back $140,000 in revenue for Wild Earth.
BattlBox, a subscription box company, increased their average order value by 20% and boosted customer lifetime value by 15% using Recharge Payments' platform.
Recharge helped Hello Bello lower customer acquisition costs with a subscriber-only benefits program. Hello Bello offers premium parenting products like diapers and wipes at affordable prices. The co...mpany relies on repeat purchases and subscriptions for its business. With Recharge, Hello Bello made unique diaper designs available only to subscribers. This approach made recurring purchases essential to their growth and advertising strategy.
Other Industry Case Studies and Success Stories with ReCharge Platform
CASE STUDY Tiege Hanley
Recharge's Cancellation Prevention helped Tiege Hanley lower their churn rate. Tiege Hanley faced a 20% monthly churn and needed to keep more subscribers. They used Cancellation Prevention to target ...cancellation reasons and offer winback incentives. The team A/B tested discounts and options to delay or skip orders. As a result, they saved 11.6% of intended cancellations and reduced churn by 43.6% in three months.
