Oracle RightNow Overview
This is a summary of the comprehensive capabilities and benefits of Oracle RightNow based on over 29 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
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Oracle RightNow supports business activities such as:
- Engagement Management
Oracle RightNow can help you with many business goals, such as Acquire Customers, and Improve ROI.
Oracle RightNow was founded in 1977.
Reviews
"...Oracle CX can help you create engaging, seamless digital interactions that transform customer experience and delight your customers. ..." Oracle RightNow Social Experience
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Oracle RightNow solved their business needs. Cuspera uses 29 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Acquire Customers and Improve ROI are the most popular business priorities peers achieved using Oracle RightNow.
Use Cases
Peers recommend Engagement Management , as the business use cases that they have been most satisfied while using Oracle RightNow.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
3.91/5 ★ |
"...Oracle CX can help you create engaging, seamless digital interactions that transform customer experience and delight your customers. ..." Oracle RightNow Social Experience |
| engaging and following up |
3.66/5 ★ |
"...Oracle CX can help you create engaging, seamless digital interactions that transform customer experience and delight your customers. ..." Oracle RightNow Social Experience |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
3.91/5 ★ |
"...Oracle CX can help you create engaging, seamless digital interactions that transform customer experience and delight your customers. ..." Oracle RightNow Social Experience |
|
| engaging and following up |
3.91/5 ★ |
IT and Other Capabilities
for Oracle RightNow
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (4) |
| Chat Support | Read Reviews (1) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (4) |
| Chat Support | Read Reviews (1) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (3) |
| Analytics | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (3) |
| Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for Oracle RightNow
Top Failure Risks for Oracle RightNow
Vendor Profile Details
HQ Location
500 Oracle Parkway Redwood Shores, CA 94065
Employees
10001+
Social
Financials
IPO
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