OpenText Exstream Overview

OpenText Exstream is a customer communications management platform. It creates ultra-personalized content delivered anytime, anywhere.

Use Cases

Customers recommend Engagement Management, Communication Management, Content Curation, as the business use cases that they have been most satisfied with while using OpenText Exstream.

Other use cases:

  • Lifetime Value Management
  • Billing And Invoice Management
  • Workflow Management
  • Identify Target Customers
  • Proposal & Quote Management
  • Lead Qualification: Technographic
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Business Priorities

Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using OpenText Exstream.

Other priorities:

  • Improve Brand Engagement
  • Manage Risk
  • Increase Sales & Revenue
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OpenText Exstream Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText Exstream works with different mediums / channels such as Omnichannel. E-Mail. and Mobile.

OpenText Exstream's features include Personalization, and Templates. and OpenText Exstream support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText Exstream analytics capabilities include Custom Reports, and Analytics.

Reviews

"...OpenText Exstream helps companies optimize customer engagement through the design and delivery of ultra-personalized, consistent, compliant, communicationsdelivered anytime, anywhere...." Peer review

OpenText Exstream, belong to a category of solutions that help Personalization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText Exstream

Top Industries

  • Education
  • Financial Services
  • Legal Services

Popular in

OpenText Exstream is popular in Education, Financial Services, and Legal Services and is widely used by

Comprehensive Insights on OpenText Exstream Use Cases

What benefits does OpenText Exstream offer for Engagement Management?

How efficiently Does OpenText Exstream manage your Communication Management?

How can OpenText Exstream enhance your Lifetime Value Management process?

How can OpenText Exstream enhance your Billing And Invoice Management process?

18 buyers and buying teams have used Cuspera to assess how well OpenText Exstream solved their Personalization needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Personalization needs.

lightning

Peers used OpenText Exstream for engagement management and communication management

OpenText Exstream Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.55/5 ★

Read Reviews (29)
Analytics

4.30/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.55/5 ★

Read Reviews (29)
Analytics

4.30/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for OpenText Exstream

Top Failure Risks for OpenText Exstream

OpenText Corporation News

Awards

OpenText Recognized as a Leader in the 2025 Gartner Magic Quadrant for AI ...

OpenText Recognized as a Leader in the 2025 Gartner Magic Quadrant for AI ...

M&A

OpenText Divests Legacy eDOCS Platform - IDM Magazine

OpenText has agreed to sell its eDOCS legal document management system to NetDocuments for $163 million. This marks OpenText's first major divestiture after its CEO's departure, as part of a strategy to focus on core business and reduce debt. The sale includes software, customer contracts, and employees, and is expected to close by early 2026.

Partnership

OpenText Partners with Core42 to Advance United Arab Emirates' Digital Transformation ...

OpenText has signed a strategic Memorandum of Understanding with Core42 to enhance digital transformation in the UAE through AI, cloud, and automation solutions. This partnership aligns with the UAE's vision for technological leadership and was announced at the Dubai GITEX Global Conference.

Product

OpenText: Core Threat Detection And Response Now Seamlessly Integrated With Microsoft Security Tools

OpenText has launched new innovations in its AI-powered Core Threat Detection and Response solution, now integrated with Microsoft Defender for Endpoint, Microsoft Entra ID, and Microsoft Copilot for Security. This integration aims to enhance threat detection and response capabilities for security teams by reducing alert noise and highlighting critical threats.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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