OpenText Communications (Exstream) Overview
OpenText Exstream is a customer communications management platform. It creates ultra-personalized content delivered anytime, anywhere.
Use Cases
Customers recommend Engagement Management, Communication Management, Content Curation, as the business use cases that they have been most satisfied with while using OpenText Communications (Exstream).
Business Priorities
Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using OpenText Communications (Exstream).
OpenText Communications (Exstream) Use-Cases and Business Priorities: Customer Satisfaction Data
OpenText Communications (Exstream) works with different mediums / channels such as Omnichannel. E-Mail. and Mobile.
OpenText Communications (Exstream)'s features include Personalization, and Templates. and OpenText Communications (Exstream) support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText Communications (Exstream) analytics capabilities include Custom Reports, and Analytics.
Reviews
"...OpenText Exstream helps companies optimize customer engagement through the design and delivery of ultra-personalized, consistent, compliant, communicationsdelivered anytime, anywhere...." Peer review
Peer review evidence (same sources as the product rating summary)
"...OpenText Exstream helps companies optimize customer engagement through the design and delivery of ultra-personalized, consistent, compliant, communicationsdelivered anytime, anywhere...." Peer review
"...Designed for omnichannel customer communication management (CCM), Exstream leverages the data and content that already exists within the organization to transform typical customer communications into highly-personalized, engaging customer experiences on the preferred digital and print channels, screen sizes and devices of the customer...." Customer Communications Management (CCM) Software
"...Users have control of crafting, editing and personalizing content, and can create content and business rules as needed...." Customer Communications Management (CCM) Software
Popular Business Setting
for OpenText Communications (Exstream)
Top Industries
- Education
- Financial Services
- Legal Services
Popular in
OpenText Communications (Exstream) is popular in Education, Financial Services, and Legal Services and is widely used by
OpenText Communications (Exstream) Customer wins, Customer success stories, Case studies
How does OpenText Communications (Exstream) address your Engagement Management Challenges?
How can OpenText Communications (Exstream) optimize your Communication Management Workflow?
What solutions does OpenText Communications (Exstream) provide for Lifetime Value Management?
How does OpenText Communications (Exstream) facilitate Billing And Invoice Management?
11 buyers and buying teams have used Cuspera to assess how well OpenText Communications (Exstream) solved their business needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Peers used OpenText Communications (Exstream) for engagement management and communication management
OpenText Communications (Exstream) Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (29) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (29) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for OpenText Communications (Exstream)
Top Failure Risks for OpenText Communications (Exstream)
OpenText Corporation News
OpenText to Report Fourth Quarter Fiscal Year 2026 Financial Results on Thursday, August 6, 2026
OpenText will announce its fourth quarter fiscal year 2026 financial results on August 6, 2026, before market open. The earnings call will be hosted by CEO Ayman Antoun and CFO Steve Rai.
OTEX - Open Text Corp News
OpenText's enterprise data and AI solutions are now available on AWS European Sovereign Cloud, enhancing data sovereignty and security for European customers.
OpenText Functional Testing 26.2 Introduces Autonomous Testing
OpenText has released Functional Testing 26.2, introducing autonomous testing capabilities. The update includes the Autonomous Tester for automating manual tests, AI response evaluation for GenAI systems, and enhancements in model-based testing. These features aim to improve test automation, AI quality, and testing efficiency, making it more accessible and adaptable for enterprise teams.
OpenText: AI Content Management Is the Foundation for Scaling Microsoft ...
OpenText has integrated its Content Aviator with Microsoft Copilot, enhancing AI content management within Microsoft 365. This integration allows users to access and manage governed content directly from Microsoft applications, ensuring accurate and secure AI-driven insights. OpenText emphasizes the importance of structured content management as foundational for effective AI use in enterprises.
OpenText Corporation Profile
Company Name
OpenText Corporation
Company Website
https://www.opentext.com/HQ Location
275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA
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