OpenText Communications (Exstream) Overview

OpenText Exstream is a customer communications management platform. It creates ultra-personalized content delivered anytime, anywhere.

Use Cases

Customers recommend Engagement Management, Communication Management, Content Curation, as the business use cases that they have been most satisfied with while using OpenText Communications (Exstream).

Other use cases:

  • Lifetime Value Management
  • Billing And Invoice Management
  • Workflow Management
  • Identify Target Customers
  • Proposal & Quote Management
  • Lead Qualification: Technographic
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Business Priorities

Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using OpenText Communications (Exstream).

Other priorities:

  • Improve Brand Engagement
  • Manage Risk
  • Increase Sales & Revenue
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OpenText Communications (Exstream) Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText Communications (Exstream) works with different mediums / channels such as Omnichannel. E-Mail. and Mobile.

OpenText Communications (Exstream)'s features include Personalization, and Templates. and OpenText Communications (Exstream) support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText Communications (Exstream) analytics capabilities include Custom Reports, and Analytics.

Reviews

"...OpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels...." Peer review

Popular Business Setting

for OpenText Communications (Exstream)

Top Industries

  • Education
  • Financial Services
  • Legal Services

Popular in

OpenText Communications (Exstream) is popular in Education, Financial Services, and Legal Services and is widely used by

OpenText Communications (Exstream) Customer wins, Customer success stories, Case studies

What Are the key features of OpenText Communications (Exstream) for Engagement Management?

What Are the key features of OpenText Communications (Exstream) for Communication Management?

How can OpenText Communications (Exstream) optimize your Lifetime Value Management Workflow?

What benefits does OpenText Communications (Exstream) offer for Billing And Invoice Management?

11 buyers and buying teams have used Cuspera to assess how well OpenText Communications (Exstream) solved their business needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used OpenText Communications (Exstream) for engagement management and communication management

OpenText Communications (Exstream) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.55/5 ★

Read Reviews (29)
Analytics

4.30/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.55/5 ★

Read Reviews (29)
Analytics

4.30/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for OpenText Communications (Exstream)

Top Failure Risks for OpenText Communications (Exstream)

OpenText Corporation News

Partnership

European firms get OpenText AI data tools inside AWS sovereign cloud

OpenText has integrated its AI data tools into the AWS sovereign cloud, providing European firms with enhanced data management capabilities. This collaboration aims to offer secure and compliant cloud solutions tailored to the needs of European businesses.

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Product

OpenText Enterprise Data and AI Solutions to be Available on AWS ...

OpenText announced that its enterprise data and AI solutions, including Content Management and Documentum, will be available on AWS European Sovereign Cloud. This move enhances OpenText's hybrid sovereign cloud offering, allowing European customers to leverage AWS capabilities while ensuring data residency and compliance within EU boundaries.

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Product

OpenText Application Quality Management 26.1 is here

OpenText has launched Application Quality Management 26.1, featuring enhancements like ALM Aviator workflow integration for AI control, off-cloud deployment for secure environments, and bring-your-own-model support. The release also includes productivity improvements in the Web Client and built-in e-signature support for compliance. These updates aim to modernize quality practices while ensuring governance and flexibility.

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Partnership

OpenText and Hatz AI Partner to Support MSP AI Readiness

OpenText has announced a referral partnership with Hatz AI to assist managed service providers (MSPs) in adopting AI technologies. This collaboration aims to transition MSPs from AI interest to practical implementation, offering a centralized hub for large language models and frameworks for responsible AI adoption. The partnership helps MSPs identify AI use cases, prepare for AI readiness, and manage governance and costs, while integrating OpenText solutions to address broader technology needs.

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OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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