OpenText Communications (Exstream) Overview
OpenText Exstream is a customer communications management platform. It creates ultra-personalized content delivered anytime, anywhere.
Use Cases
Customers recommend Engagement Management, Communication Management, Content Curation, as the business use cases that they have been most satisfied with while using OpenText Communications (Exstream).
Business Priorities
Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using OpenText Communications (Exstream).
OpenText Communications (Exstream) Use-Cases and Business Priorities: Customer Satisfaction Data
OpenText Communications (Exstream) works with different mediums / channels such as Omnichannel. E-Mail. and Mobile.
OpenText Communications (Exstream)'s features include Personalization, and Templates. and OpenText Communications (Exstream) support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText Communications (Exstream) analytics capabilities include Custom Reports, and Analytics.
Reviews
"...OpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels...." Peer review
Peer review evidence (same sources as the product rating summary)
"...OpenText Exstream helps companies optimize customer engagement through the design and delivery of ultra-personalized, consistent, compliant, communicationsdelivered anytime, anywhere...." Peer review
"...OpenText today announced that OpenText Exstream for Salesforce is now available on Salesforce AppExchange, offering users a powerful solution for personalized, consistent customer communications management. ..." OpenText Brings Enterprise-grade Customer Communications Management to Salesforce AppExchange
"...Users have control of crafting, editing and personalizing content, and can create content and business rules as needed...." Customer Communications Management (CCM) Software
Popular Business Setting
for OpenText Communications (Exstream)
Top Industries
- Education
- Financial Services
- Legal Services
Popular in
OpenText Communications (Exstream) is popular in Education, Financial Services, and Legal Services and is widely used by
OpenText Communications (Exstream) Customer wins, Customer success stories, Case studies
How can OpenText Communications (Exstream) enhance your Engagement Management process?
Why is OpenText Communications (Exstream) the best choice for Communication Management?
What Are the key features of OpenText Communications (Exstream) for Lifetime Value Management?
What Are the key features of OpenText Communications (Exstream) for Billing And Invoice Management?
11 buyers and buying teams have used Cuspera to assess how well OpenText Communications (Exstream) solved their business needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Southwestern U.S. county enhances content management to drive digital transformation with OpenText Content Management, integrated with Microsoft 365
Peers used OpenText Communications (Exstream) for engagement management and communication management
OpenText Communications (Exstream) Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (29) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (29) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for OpenText Communications (Exstream)
Top Failure Risks for OpenText Communications (Exstream)
OpenText Corporation News
Rocket Software completes Vertica acquisition from OpenText
Rocket Software has completed the acquisition of Vertica, an analytics database business, from OpenText. This acquisition adds over 600 customers and 170 employees to Rocket's portfolio, enhancing its data and analytics capabilities. The move aims to support businesses in modernizing their systems and leveraging analytics and AI across various deployment models, including cloud, on-premises, and hybrid environments.
OpenText completes $150M Vertica sale to Rocket
OpenText has completed the sale of its non-core Vertica structured data analytics platform to Rocket Software for $150 million in cash. This divestiture aligns with OpenText's strategy to focus on core businesses and reduce debt. The transaction includes the transfer of Vertica's software, client contracts, services, and employees to Rocket Software.
OpenText Completes US$150 Million Divestiture of Non-Core Vertica to Rocket Software
OpenText has completed the divestiture of its non-core Vertica business to Rocket Software for $150 million. This move aligns with OpenText's strategy to focus on core businesses and optimize capital allocation. The proceeds will be used to reduce debt, and the transaction includes the transfer of software, client contracts, and employees to Rocket Software.
OpenText Q3 revenue hits $1.28B, cloud up 6.6%
OpenText reported Q3 FY2026 financial results with total revenues of $1.283 billion, a 2.2% year-over-year increase. Cloud revenue grew by 6.6% to $493 million. The company achieved a GAAP net income of $173 million, up 86% year-over-year, and an adjusted EBITDA of $438 million, reflecting a 34.1% margin. OpenText also repurchased 9.7 million shares and declared a $0.275 quarterly dividend.
OpenText Corporation Profile
Company Name
OpenText Corporation
Company Website
https://www.opentext.com/HQ Location
275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA
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