OpenText EIM Overview

OpenText EIM delivers Intelligent and Connected Enterprise solutions by managing and analyzing structured and unstructured information. It utilizes automation, AI, and APIs for actionable insights and improved efficiencies.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using OpenText EIM.

Other use cases:

  • Engagement Management
  • Campaign Management
  • Customer Case Management
  • Digital Signature
  • Helpdesk Management
  • Contract Management
  • Bundling Of Products
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText EIM.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Improve Consistency
  • Enter New Markets Internationally Or Locally
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OpenText EIM Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText EIM's features include Recording, and Personalization. and OpenText EIM support capabilities include AI Powered, 24/7 Support, Email Support, etc. also OpenText EIM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It only solved basic, high level enterprise content management requirements but as to the deeper, more granular use cases of our requirements, it didn't really address them with the out of the box features...." Peer review by Jason V. T, Project Manager

OpenText EIM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText EIM

Top Industries

  • Oil & Energy
  • Information Technology and Services
  • Financial Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

OpenText EIM is popular in Oil & Energy, Information Technology And Services, and Financial Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on OpenText EIM Use Cases

How can OpenText EIM optimize your Content Management Workflow?

How efficiently Does OpenText EIM manage your Workflow Management?

What Are the key features of OpenText EIM for Collaboration?

What makes OpenText EIM ideal for Engagement Management?

10+ more Business Use Cases

17 buyers and buying teams have used Cuspera to assess how well OpenText EIM solved their Content Management Systems needs. Cuspera uses 277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

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Automate Contract Management with Extended ECM and Salesforce integration

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Peers used OpenText EIM for content management and workflow management

OpenText EIM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for OpenText EIM

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText EIM

OpenText Corporation News

Awards

OpenText Receives 2025 SAP Pinnacle Award in the Partner Solution Success Category

OpenText has been honored with the 2025 SAP Pinnacle Award in the Partner Solution Success category. This recognition highlights OpenTexts excellence in delivering partner solutions that drive customer success within the SAP ecosystem.

Awards

OpenText Receives 2025 SAP® Pinnacle Award in the Partner Solution Success Category

OpenText has received the 2025 SAP Pinnacle Award in the Partner Solution Success category, recognizing its excellence in delivering partner solutions that drive customer success within the SAP ecosystem. This award highlights OpenText's innovation and leadership in enterprise information management and its strong collaboration with SAP.

Product

Revolutionizing workflows with AI-driven workflow insights powered by AI content management - OpenText Blogs

OpenText has launched AI-driven workflow insights in Documentum Content Management CE 25.2, powered by Content Aviator. This update integrates generative AI into enterprise content management workflows, enabling real-time, actionable insights for improved decision-making and compliance. The new release targets industries like life sciences, enhancing automation, security, and regulatory adherence.

Financial

OpenText Reports Third Quarter Fiscal Year 2025 Financial Results

OpenText has announced its financial results for the third quarter of fiscal year 2025. The report details company performance, revenue figures, and operational highlights for the period.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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