OpenText EIM Overview

OpenText EIM delivers Intelligent and Connected Enterprise solutions by managing and analyzing structured and unstructured information. It utilizes automation, AI, and APIs for actionable insights and improved efficiencies.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using OpenText EIM.

Other use cases:

  • Engagement Management
  • Campaign Management
  • Customer Case Management
  • Digital Signature
  • Helpdesk Management
  • Contract Management
  • Bundling Of Products
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText EIM.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Improve Consistency
  • Enter New Markets Internationally Or Locally
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OpenText EIM Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText EIM's features include Recording, and Personalization. and OpenText EIM support capabilities include AI Powered, 24/7 Support, Email Support, etc. also OpenText EIM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Document storage, collaboration and compliance...." Peer review by Frank W, Senior Software Engineer, Information Technology and Services

OpenText EIM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText EIM

Top Industries

  • Oil & Energy
  • Information Technology and Services
  • Financial Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

OpenText EIM is popular in Oil & Energy, Information Technology And Services, and Financial Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on OpenText EIM Use Cases

What benefits does OpenText EIM offer for Content Management?

How can OpenText EIM enhance your Workflow Management process?

How can OpenText EIM optimize your Collaboration Workflow?

What makes OpenText EIM ideal for Engagement Management?

10+ more Business Use Cases

17 buyers and buying teams have used Cuspera to assess how well OpenText EIM solved their Content Management Systems needs. Cuspera uses 277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

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Automate Contract Management with Extended ECM and Salesforce integration

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Peers used OpenText EIM for content management and workflow management

OpenText EIM Features

  • Low
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FEATURE RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for OpenText EIM

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText EIM

OpenText Corporation News

Executive

OpenText Announces Chadwick Westlake to pursue CEO opportunity in Canadian banking sector - Yahoo Finance

Chadwick Westlake, OpenText's EVP and CFO, will leave the company to become CEO at EQB. His departure is set for August 15, 2025. Cosmin Balota will serve as interim CFO. OpenText is conducting a search for a permanent CFO successor.

Product

OpenText Unveils Game-Changing Enterprise AI Assistant: How MyAviator Transforms Knowledge Work - Stock Titan

OpenText has launched MyAviator, a secure personal AI assistant designed for enterprise knowledge workers. This new solution enhances productivity by enabling secure document interaction, insight extraction, and content generation within OpenText's ecosystem. MyAviator is part of OpenText's AI-first strategy, which includes significant automation achievements across various industries, such as 95% automation of test scripts in software development and streamlined legal investigations.

Product

OpenText launches CE 25.3 with new AI, cloud tools, and security - IBS Intelligence

OpenText has launched Cloud Editions (CE) 25.3, featuring AI-powered tools, cloud-native platforms, and advanced security measures. Key innovations include MyAviator, an AI-powered assistant, and DevOps Aviator, which integrates with GitHub Copilot for enhanced developer productivity. The release also introduces OpenText Core Communications, a multi-tenant SaaS CCM solution, and Core Content, which is now qualified for SAP S/4HANA Public Cloud, enhancing content management and process acceleration.

Partnership

Scale smart: How GitHub and OpenText unlock trusted AI for enterprise DevOps

OpenText has integrated its DevOps Aviator with GitHub Copilot, enhancing AI-driven enterprise DevOps. This collaboration offers AI-native software delivery, improving security, compliance, and productivity. Key features include AI-powered planning, threat modeling, and automated testing, tailored for complex enterprise environments. This integration is part of OpenText Cloud Editions 25.3, aiming to streamline software delivery while maintaining high standards of governance and quality.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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