OpenText EIM Overview
This is a summary of the comprehensive capabilities and benefits of OpenText EIM based on over 277 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
OpenText EIM, Ombud, GreenOrbit, Templafy, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if OpenText EIM is right for your needs? Our Cuspera AI engine can evaluate how OpenText EIM fits your specific business needs, industry, and context. Get your personalized assessment report today.
OpenText EIM supports business activities such as:
- Content Management
- Workflow Management
- Collaboration
- Engagement Management
- Campaign Management
OpenText EIM can help you with many business goals, such as Enhance Customer Relationships, Improve ROI, Improve Internal Communications, Increase Sales & Revenue, Improve Consistency, etc. As a solution, OpenText EIM's capabilities include Recording, and Personalization.
OpenText EIM Oil & Energy Vertical is its biggest customer base.
Reviews
"...My experience with the OpenText Web Content Management and Records Management is that both applications were inuitive and very easy to use and learn even if you no formal training was provided...." Peer review by Consultant
Cuspera Reviews
17 buyers and buying teams have used Cuspera to assess how well OpenText EIM solved their Content Management Systems needs. Cuspera uses 277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.
Business Priorities
Enhance Customer Relationships and Improve ROI are the most popular business priorities peers achieved using OpenText EIM.
Use Cases
Peers recommend Content Management , Workflow Management , Collaboration , as the business use cases that they have been most satisfied while using OpenText EIM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Content Management |
3.92/5 ★ |
"...My experience with the OpenText Web Content Management and Records Management is that both applications were inuitive and very easy to use and learn even if you no formal training was provided...." Peer review by Consultant |
| content publishing |
3.42/5 ★ |
"...The benefits realised was the ease and speed at which web content could be published (sometimes with users with very limited technical knowledge)...." Peer review by Consultant |
| Workflow Management |
4.54/5 ★ |
"...Document management, case management, records management, scanning, forms, workflow, reporting, Extended ECM and VIM..." Peer review by Consultant |
| Collaboration |
4.09/5 ★ |
"...OpenText Business Network is a cloud platform that facilitates efficient, secure and compliant collaboration across digital ecosystems of people, systems and things...." Enterprise Information Management (EIM) |
| PEER EXPERIENCES | |
|---|---|
| Content Management |
3.92/5 ★ |
"...My experience with the OpenText Web Content Management and Records Management is that both applications were inuitive and very easy to use and learn even if you no formal training was provided...." Peer review by Consultant |
|
| content publishing |
3.92/5 ★ |
| Workflow Management |
4.54/5 ★ |
"...Document management, case management, records management, scanning, forms, workflow, reporting, Extended ECM and VIM..." Peer review by Consultant |
|
| Collaboration |
4.09/5 ★ |
"...OpenText Business Network is a cloud platform that facilitates efficient, secure and compliant collaboration across digital ecosystems of people, systems and things...." Enterprise Information Management (EIM) |
|
10+ more Business Use Cases
Our AI advisor, Wyz, harnessed 277 insights from peers and experts to help you assess how these OpenText EIM use cases fit your Content Management Systems needs.
Popular Business Setting
for OpenText EIM
Top Industries
- Oil & Energy
- Information Technology and Services
- Financial Services
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Peers used OpenText EIM to Enhance customer relationships and Improve ROI
OpenText EIM Alternatives
Peer and Expert Opinion on Features
for OpenText EIM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (21) |
| Personalization | Read Reviews (9) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (21) |
| Personalization | Read Reviews (9) |
IT and Other Capabilities
for OpenText EIM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (26) |
| Data Import | Read Reviews (31) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (26) |
| Data Import | Read Reviews (31) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (29) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (4) |
| Phone Support | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (29) |
| Email Support | Read Reviews (4) |
| Chat Support | Read Reviews (4) |
| Phone Support | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (12) |
Software Failure Risk Guidance
?for OpenText EIM
Overall Risk Meter
Top Failure Risks for OpenText EIM
Vendor Profile Details
Company Name
Opentext
Company Website
https://www.opentext.com/HQ Location
275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA
Social
Get a personalised risk report for OpenText EIM
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
OpenText EIM may get in touch with you regarding your request.
Request Custom Quote
Opentext will get in touch with you regarding your request.