OpenText Communications (Exstream) Overview
OpenText Exstream is a customer communications management platform. It creates ultra-personalized content delivered anytime, anywhere.
Use Cases
Customers recommend Engagement Management, Communication Management, Content Curation, as the business use cases that they have been most satisfied with while using OpenText Communications (Exstream).
Business Priorities
Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using OpenText Communications (Exstream).
OpenText Communications (Exstream) Use-Cases and Business Priorities: Customer Satisfaction Data
OpenText Communications (Exstream) works with different mediums / channels such as Omnichannel. E-Mail. and Mobile.
OpenText Communications (Exstream)'s features include Personalization, and Templates. and OpenText Communications (Exstream) support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText Communications (Exstream) analytics capabilities include Custom Reports, and Analytics.
Reviews
"...OpenText Exstream helps companies optimize customer engagement through the design and delivery of ultra-personalized, consistent, compliant, communicationsdelivered anytime, anywhere...." Peer review
Peer review evidence (same sources as the product rating summary)
"...OpenText Exstream helps companies optimize customer engagement through the design and delivery of ultra-personalized, consistent, compliant, communicationsdelivered anytime, anywhere...." Peer review
"...OpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels...." Peer review
"...Users have control of crafting, editing and personalizing content, and can create content and business rules as needed...." Customer Communications Management (CCM) Software
Popular Business Setting
for OpenText Communications (Exstream)
Top Industries
- Education
- Financial Services
- Legal Services
Popular in
OpenText Communications (Exstream) is popular in Education, Financial Services, and Legal Services and is widely used by
OpenText Communications (Exstream) Customer wins, Customer success stories, Case studies
What solutions does OpenText Communications (Exstream) provide for Engagement Management?
How can OpenText Communications (Exstream) optimize your Communication Management Workflow?
How does OpenText Communications (Exstream) address your Lifetime Value Management Challenges?
What solutions does OpenText Communications (Exstream) provide for Billing And Invoice Management?
11 buyers and buying teams have used Cuspera to assess how well OpenText Communications (Exstream) solved their business needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Peers used OpenText Communications (Exstream) for engagement management and communication management
OpenText Communications (Exstream) Features
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- Medium
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (29) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (29) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for OpenText Communications (Exstream)
Top Failure Risks for OpenText Communications (Exstream)
OpenText Corporation News
Open Text Corp Earnings Report: Quarterly & Annual Financial Results as ...
Open Text Corp has released its quarterly and annual financial results for June 2026, detailing revenue, profit, and other financial metrics.
What’s new in OpenText Content Aviator
OpenText has released Content Aviator 26.2, enhancing AI content management with agentic AI capabilities. The update integrates with systems like Microsoft Copilot, Salesforce Agentforce, and Google Gemini Enterprise, offering improved AI governance and secure information management. New features include knowledge graphs, document generation, and workflow initiation, expanding AI's role in content management and archiving.
OpenText Strengthens Leadership with New Board Appointment
OpenText has appointed Jill Larsen, currently Chief People Officer at Synopsys, to its board of directors. This strategic move aims to enhance OpenText's leadership as it advances its enterprise AI strategy. Larsen's extensive experience in organizational strategy and talent planning is expected to support the company's governance of people and culture priorities.
Open Text Appoints Jill Larsen as Independent Director, Accepts ...
Open Text Corporation has appointed Jill Larsen as an independent director, replacing Kristen Ludgate, who resigned for personal reasons. Larsen brings extensive HR leadership experience from major technology firms, enhancing Open Text's board with expertise in human capital management and organizational strategy. This change aligns with Open Text’s focus on enterprise AI and data management.
OpenText Corporation Profile
Company Name
Company Website
https://www.opentext.com/HQ Location
275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA
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