OpenText Communications (Exstream) Overview
OpenText Exstream is a customer communications management platform. It creates ultra-personalized content delivered anytime, anywhere.
Use Cases
Customers recommend Engagement Management, Communication Management, Content Curation, as the business use cases that they have been most satisfied with while using OpenText Communications (Exstream).
Business Priorities
Increase Customer Life Time Value and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using OpenText Communications (Exstream).
OpenText Communications (Exstream) Use-Cases and Business Priorities: Customer Satisfaction Data
OpenText Communications (Exstream) works with different mediums / channels such as Omnichannel. E-Mail. and Mobile.
OpenText Communications (Exstream)'s features include Personalization, and Templates. and OpenText Communications (Exstream) support capabilities include 24/7 Support, Email Support, Chat Support, etc. also OpenText Communications (Exstream) analytics capabilities include Custom Reports, and Analytics.
Reviews
"...OpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels...." Peer review
Peer review evidence (same sources as the product rating summary)
"...Customer lifetime value metrics also help uncover important data about customer interactions throughout each touchpoint. ..." Customer Communications Management (CCM) Software
"...Designed for omnichannel customer communication management (CCM), Exstream leverages the data and content that already exists within the organization to transform typical customer communications into highly-personalized, engaging customer experiences on the preferred digital and print channels, screen sizes and devices of the customer...." Customer Communications Management (CCM) Software
"...Users have control of crafting, editing and personalizing content, and can create content and business rules as needed...." Customer Communications Management (CCM) Software
Popular Business Setting
for OpenText Communications (Exstream)
Top Industries
- Education
- Financial Services
- Legal Services
Popular in
OpenText Communications (Exstream) is popular in Education, Financial Services, and Legal Services and is widely used by
OpenText Communications (Exstream) Customer wins, Customer success stories, Case studies
Why is OpenText Communications (Exstream) the best choice for Engagement Management?
What Are the key features of OpenText Communications (Exstream) for Communication Management?
Why is OpenText Communications (Exstream) the best choice for Lifetime Value Management?
How does OpenText Communications (Exstream) address your Billing And Invoice Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well OpenText Communications (Exstream) solved their business needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Peers used OpenText Communications (Exstream) for engagement management and communication management
OpenText Communications (Exstream) Features
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- Medium
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (29) |
| Analytics | Read Reviews (6) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (29) |
| Analytics | Read Reviews (6) |
Software Failure Risk Guidance
?for OpenText Communications (Exstream)
Top Failure Risks for OpenText Communications (Exstream)
OpenText Corporation News
Cohere and OpenText partner on Canadian agentic AI stack for enterprises
Cohere and OpenText are collaborating to develop an agentic AI solution for enterprises, targeting highly regulated industries and government sectors. The partnership aims to integrate Cohere's AI platform with OpenText's data layer, enabling sophisticated AI agent deployment for complex task automation. The solution is set to be available next year for OpenText's 120,000 enterprise clients.
OpenText, Cohere Partner to Combine Trusted Data with Agentic AI
OpenText and Cohere have formed a strategic partnership to integrate OpenText's data management capabilities with Cohere's North platform, enabling agentic AI solutions for governments and regulated industries. This collaboration will involve product development, integration, and a strategic reseller relationship, offering flexible deployment options across various environments.
OpenText Corporation and Cohere Inc Partner to Combine Trusted Data with Agentic AI
OpenText Corporation and Cohere Inc have formed a strategic partnership to integrate trusted data with agentic AI for governments and regulated industries. This collaboration involves product development, integration of Cohere's AI platform with OpenText's solutions, and a strategic reseller relationship, offering deployment flexibility across various cloud environments.
What’s new in OpenText Knowledge Discovery - blogs.opentext.com
OpenText has released version 26.3 of its Knowledge Discovery platform, enhancing AI content management capabilities. Key updates include faster speech recognition, expanded privacy detection, and improved integration tools. The release also introduces new OCR languages and enhanced entity recognition for Saudi Arabia, Oman, and UAE. These improvements aim to support scalable AI knowledge discovery and streamline content management processes.
OpenText Corporation Profile
Company Name
Company Website
https://www.opentext.com/HQ Location
275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA
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