ModusLink helped an electronics manufacturer cut warranty costs. The company had long lead times and low visibility because two partners managed logistics. ModusLink integrated forward and reverse lo...gistics and set up refurbishment in the same building as forward stock. This reduced warranty replacement costs and lead time by 5 days. Now, 99% of B2C RMAs are replaced with refurbished products instead of new stock.
Health, Wellness and Fitness Case Studies and Success Stories with ModusLink supply chain
CASE STUDY Leading manufacturer of wellness devices
ModusLink helped a leading manufacturer of wellness devices switch logistics providers before the holiday season. The company needed better communication, more flexibility, and a fast transition to m...eet Black Friday demand. ModusLink set up a new logistics solution, added product personalization, and onboarded European and Australia/New Zealand operations. The manufacturer beat sales forecasts by 20% and fulfilled 100% of Black Friday orders. They also secured a global brand sponsorship, boosting their market presence.
CASE STUDY Global Manufacturer of Premier STEM Educational Toys
ModusLink helped a global manufacturer of STEM educational toys solve inventory shortages and shipping delays. The company had duplicate inventories in different countries, causing out-of-stock issue...s. ModusLink reduced the number of warehouses from eight to three. This allowed the manufacturer to expand into new regions. The solution centralized inventory, improved order lead times, and supported higher sales volume with better warehousing and fulfillment.
Information Technology and Services Case Studies and Success Stories with ModusLink supply chain
CASE STUDY Global mapping data and location provider
ModusLink helped a global mapping data and location provider improve customer service. The provider needed dedicated support teams worldwide to resolve issues on the first contact and build customer ...loyalty. ModusLink delivered an integrated solution covering the full customer lifecycle. This approach focused on trust, product knowledge, and solving problems quickly to reduce returns and cancellations.
ModusLink helped a telecommunications device manufacturer optimize its supply chain for the European market. The company faced high shipping costs, limited direct-to-consumer capabilities, and comple...x packaging needs. ModusLink provided end-to-end supply chain services, including packaging at demand, centralized European distribution, and payment solutions. The manufacturer reduced inventory holding costs by 5% and airfreight costs by 30%. The team expanded D2C sales and improved transaction efficiency, leading to higher revenue.
ModusLink helped a sports equipment manufacturer with warehousing and fulfillment. The company needed to ship high-value products globally and handle compliance. ModusLink provided a tailored busines...s solution, including global shipping, payment collection, and contact center support. The manufacturer can now offer multiple product variations and manage global compliance. This lets them focus on product development and sales.
