ModusLink supply chain Overview

ModusLink® offers a sophisticated suite of global supply chain solutions, ideal for businesses seeking to expand their cross-border eCommerce operations without financial complexities. As a prominent provider of end-to-end services, ModusLink® specializes in third-party logistics (3PL), enabling companies to manage their supply chains efficiently from production to delivery. Key features include SaaS software licensing and subscription management, crucial for businesses operating in technology and telecommunications sectors. By optimizing supply chain processes, ModusLink® helps a telecommunications device manufacturer streamline operations, showcasing its impact through practical examples. This approach not only supports market expansion but also enhances profitability, aligning with industry trends towards global reach and efficient logistics management.

Use Cases

Customers recommend Digital Marketing, Campaign Management, Order Management, as the business use cases that they have been most satisfied with while using ModusLink supply chain.

Other use cases:

  • Engagement Management
  • Social Media Management
  • Referral Management
  • Contact List Management
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Business Priorities

Build Brand Awareness is the most popular business priority that customers and associates have achieved using ModusLink supply chain.

Other priorities:

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ModusLink supply chain Use-Cases and Business Priorities: Customer Satisfaction Data

ModusLink supply chain works with different mediums / channels such as E-Mail.

Reviews

"...ModusLink Digital Commerce is an eCommerce solution built around supply chain management, rapid order fulfillment and logistics...." Peer review

ModusLink-digital-commerce is a premier provider of global supply chain and eCommerce solutions. Comprehensive 3PL services are offered to streamline operations and enhance efficiency.

Comprehensive Insights on ModusLink supply chain Use Cases

Why is ModusLink supply chain the best choice for Digital Marketing?

Case Studies

Consumer Electronics

CASE STUDY electronics manufacturer

ModusLink helped an electronics manufacturer cut warranty costs. The company had long lead times and low visibility because two partners managed logistics. ModusLink integrated forward and reverse lo...gistics and set up refurbishment in the same building as forward stock. This reduced warranty replacement costs and lead time by 5 days. Now, 99% of B2C RMAs are replaced with refurbished products instead of new stock.

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Health, Wellness and Fitness

CASE STUDY Leading manufacturer of wellness devices

ModusLink helped a leading manufacturer of wellness devices switch logistics providers before the holiday season. The company needed better communication, more flexibility, and a fast transition to m...eet Black Friday demand. ModusLink set up a new logistics solution, added product personalization, and onboarded European and Australia/New Zealand operations. The manufacturer beat sales forecasts by 20% and fulfilled 100% of Black Friday orders. They also secured a global brand sponsorship, boosting their market presence.

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Consumer Goods

CASE STUDY Global Manufacturer of Premier STEM Educational Toys

ModusLink helped a global manufacturer of STEM educational toys solve inventory shortages and shipping delays. The company had duplicate inventories in different countries, causing out-of-stock issue...s. ModusLink reduced the number of warehouses from eight to three. This allowed the manufacturer to expand into new regions. The solution centralized inventory, improved order lead times, and supported higher sales volume with better warehousing and fulfillment.

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Sports

CASE STUDY Sports Equipment Manufacturer

ModusLink helped a sports equipment manufacturer with warehousing and fulfillment. The company needed to ship high-value products globally and handle compliance. ModusLink provided a tailored busines...s solution, including global shipping, payment collection, and contact center support. The manufacturer can now offer multiple product variations and manage global compliance. This lets them focus on product development and sales.

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Information Technology and Services

CASE STUDY Global mapping data and location provider

ModusLink helped a global mapping data and location provider improve customer service. The provider needed dedicated support teams worldwide to resolve issues on the first contact and build customer ...loyalty. ModusLink delivered an integrated solution covering the full customer lifecycle. This approach focused on trust, product knowledge, and solving problems quickly to reduce returns and cancellations.

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Telecommunications

CASE STUDY Telecommunications device manufacturer

ModusLink helped a telecommunications device manufacturer optimize its supply chain for the European market. The company faced high shipping costs, limited direct-to-consumer capabilities, and comple...x packaging needs. ModusLink provided end-to-end supply chain services, including packaging at demand, centralized European distribution, and payment solutions. The manufacturer reduced inventory holding costs by 5% and airfreight costs by 30%. The team expanded D2C sales and improved transaction efficiency, leading to higher revenue.

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ModusLink supply chain Features

  • Low
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  • High
FEATURE RATINGS AND REVIEWS
CAPABILITIES RATINGS AND REVIEWS

Software Failure Risk Guidance

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for ModusLink supply chain

Top Failure Risks for ModusLink supply chain

ModusLink Corporation News

Product

ModusLink Announces Transition to Oracle Cloud-Based ERP

ModusLink is transitioning from SAP ERP to Oracle's cloud-based ERP and Warehouse Management systems, aiming to enhance its logistics capabilities. This strategic move, driven by SAP's end-of-life announcement for ECC 6.0, will be completed by March 2027. The Oracle platform offers advanced analytics, robust security, and seamless integration, positioning ModusLink to better serve its clients and adopt AI innovations.

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Partnership

PROJECT N95 SELECTS MODUSLINK AS SUPPLY CHAIN MANAGEMENT - ModusLink

ModusLink has been selected by Project N95 as their supply chain management logistics and e-commerce partner. This strategic partnership aims to enhance the distribution of personal protective equipment (PPE) and COVID-19 tests. ModusLink will manage product fulfillment, leveraging its global supply chain expertise to ensure timely delivery of critical supplies during the pandemic.

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Partnership

MODUSLINK NAMED BigCommerce CERTIFIED TECHNOLOGY PARTNER - ModusLink

ModusLink has been named a BigCommerce Certified Technology Partner, enabling over 60,000 BigCommerce customers to access ModusLink's supply chain management services. This partnership allows seamless integration of ModusLink's offerings through the BigCommerce App Marketplace, enhancing global fulfillment and cross-border payment services for BigCommerce merchants.

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Company

MODUSLINK LAUNCHES NEWLY DESIGNED WEBSITE FOR THE IRISH MARKET - ModusLink

ModusLink has launched a new website specifically for the Irish market, aiming to enhance user experience and accessibility for potential customers seeking supply chain and e-business services. The site offers tailored content, including customer stories and sector-specific information, and integrates social media for improved client communication.

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ModusLink Corporation Profile

Company Name

ModusLink Corporation

Company Website

https://www.moduslink.com/

HQ Location

1601 Trapelo Road, Suite 170, Waltham, MA 02451, US

Employees

1001-5000

Social

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Financials

IPO