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Missive.com
Missive.com Collaboration and Productivity 4.0 146 reviewer insights

Missive.com: Team Collaboration and Shared Inbox Management

Missive | The one app for team email and team chat

Missive.com helps support teams manage client communication and collaborate internally. Teams use it to collaborate internally, sharing updates and insights to keep everyone aligned. They also manage client communication through a shared inbox, ensuring all messages are tracked and addressed.

Is Missive.com right for your team?

Main focus

Reported results

Typical customer

Small companies

96% of customer stories; 11% from marketing and advertising.

What teams use Missive.com for

Explore Missive.com use cases grouped by customer job. Click a use case to read the supporting evidence, or open a job to see detailed results.

Job
How widely used
Use cases
Collaboration and Productivity jobs
Trama, Nicholson Events, Ficks Music, All Star Cleaning Services and others Main focus
Core use
Collaborative design and project work Tabaibo, Nixa
Common use
Also used for
PR campaign and workflow management Nixa, Avenue Systems Public Relations Main focus
Common use
Video hosting and library management i-SOLIDS, The Academy School Video Platform
Common use
Customer service and support Relay.app Customer Experience Management
Emerging use
Order management and fulfillment Lark Cake Shop E-Commerce Platform
Emerging use
Influencer campaign management Lionize Influencer Marketing
Emerging use
Social customer care LANDR Social Media Marketing
Emerging use
Support communications Italic Help Desk
Emerging use
Proposal workflow automation Create Designs Proposal Management
Emerging use

Other use cases

"Main focus" marks the two jobs the product is used for most often.

Missive.com capabilities

Explore Missive.com capabilities and related topics most often mentioned in customer evidence. Click a capability to read the supporting evidence.

Who uses Missive.com

IndustriesAggregated usage insights
Marketing and Advertising: 11%Accounting: 9%Real Estate: 9%Information Technology and Services: 8%Consumer Services: 6%Other industries: 57%
  • Other industries57%
Company sizeAggregated usage insights
Small business: 96%Mid-market: 4%
  • Small business96%
  • Mid-market4%

Missive.com customer stories

Results reported in published case studies.

AGIS Business Travel

Corporate Travel · Small

AGIS Business Travel, a 40-person French corporate travel agency, switched from Front to Missive for shared inbox and email collaboration, reducing email tooling costs by 40%. The transit...

AGIS Business Travel, a 40-person French corporate travel agency, switched from Front to Missive for shared inbox and email collaboration, reducing email tooling costs by 40%. The transition included a domain migration, and the team is satisfied with Missive's features, which replicate and enhance their previous setup.

Tabaibo

Hospitality · Small

Missive helps Tabaibo manage 12 companies, 2 nonprofits, and a sports club from one shared workspace. Each entity gets its own team inbox, making it easy to separate companies and departm...

Missive helps Tabaibo manage 12 companies, 2 nonprofits, and a sports club from one shared workspace. Each entity gets its own team inbox, making it easy to separate companies and departments. Rules and automations route emails, invoices, and messages from channels like WhatsApp and Instagram. Tabaibo's team of about 60 people collaborates and tags specialists across all entities. Switching from Front to Missive saved costs and simplified onboarding for new ventures.

AGIS Business Travel

Hospitality · Small
−40% email tooling costs

Missive helped AGIS Business Travel, a 40-person French corporate travel agency, cut email tooling costs by 40% after switching from Front. The team manages thousands of emails monthly ac...

Missive helped AGIS Business Travel, a 40-person French corporate travel agency, cut email tooling costs by 40% after switching from Front. The team manages thousands of emails monthly across travel, booking, and accounting departments. Missive's shared inbox, internal chat, and email assignment features matched their previous workflow. The migration included a domain change and seamless onboarding. Staff satisfaction remained high, and the agency now saves significant costs while maintaining productivity.

Trama

Legal Services · Small

Missive helped Trama, a London-based trademark law firm, fix broken workflows between their legal and support teams. Before Missive, teams used separate tools and lost track of client con...

Missive helped Trama, a London-based trademark law firm, fix broken workflows between their legal and support teams. Before Missive, teams used separate tools and lost track of client conversations. After switching, Trama unified email, improved collaboration, and automated over 223 workflows. Lawyers now save time, have full visibility, and no longer lose important messages. The team says they would not switch from Missive for anything else.

Nicholson Events

Events Services · Small

Missive helped Nicholson Events, a small events production company, streamline team email collaboration. Before Missive, their team struggled with lost time and confusion using Apple Mail...

Missive helped Nicholson Events, a small events production company, streamline team email collaboration. Before Missive, their team struggled with lost time and confusion using Apple Mail. Adding a remote assistant made coordination harder. Missive's shared inbox, inline chat, and assignment features let the team track tasks, delegate emails, and keep everyone informed. Now, Nicholson Events runs smoothly, with clear communication and no bottlenecks in their inbox.

Ficks Music

Retail · Small

Missive helped Ficks Music manage complex email workflows after acquiring a competitor and expanding internationally. The team needed shared inboxes and internal collaboration tools that ...

Missive helped Ficks Music manage complex email workflows after acquiring a competitor and expanding internationally. The team needed shared inboxes and internal collaboration tools that Gmail and help desk software couldn't provide. Missive's shared inboxes, inline commenting, and tagging features streamlined communication for customer service, accounts receivable, and vendor management. The solution enabled flexible access for team members and improved workflow efficiency. Ficks Music now runs all email operations through Missive, supporting growth and high-touch service for niche music retail.

Missive.com activities

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Missive Inc. Profile

Company Name

Missive Inc.

Company Website

https://missiveapp.com/

HQ Location

274 Christophe-Colomb Est Quebec, QC Canada G1K 3T2

Employees

1-10

Social

Financials

PRIVATE