Mi9 Retail: Product updates, Customer stories, and Insights | 2026 Cuspera

Mi9 e-Commerce helped Tea Collection, an international children's wear brand, improve their e-commerce platform. Tea Collection needed a solution to support customer engagement goals. They chose Mi9 ...e-Commerce to meet these needs. The case study explains the project process and the business benefits after using Mi9 e-Commerce. The results focus on better customer engagement and support for omni-channel retail.
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Mi9 Retail helped The Original Factory Shop with a new merchandise management and analytics solution. TOFS needed a system that could be set up in months, not years, to avoid business disruption. Aft...er one year, they saw an 8% improvement in gross margin on SKUs managed by the new system. They also reduced the number of departments with excess stock cover by 44%. Mi9 Retail's solution made their retail operations more efficient and profitable.
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Mi9 e-Commerce helped White Flower Farm, a family-owned mail-order nursery, improve their online sales. They faced challenges with their old e-commerce system. After switching to Mi9, they saw 3% tot...al revenue growth in the first year. They could launch new products faster and change seasons more quickly. This led to higher sales and lower business costs.
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Mi9 Retail helped Aubuchon Hardware modernize their merchandise management. Aubuchon Hardware used to rely on manual processes and Excel for planning and inventory. With Mi9 Retail, they now have rea...l-time data access and a single source of truth for inventory, pricing, and location. Store managers and associates use a mobile app to manage inventory. The company says better use of data is key to their productivity and survival.
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Mi9 Retail solutions help large retailers improve merchandising performance. Customers switched from legacy systems to Mi9's automated, integrated platform. They saw a 10% increase in revenue growth,... 20% better pricing administration efficiency, and 30% more efficient accounts payable invoice matching. Mi9 Retail delivers measurable business benefits and a high return on investment. The platform supports omni-channel operations and helps retailers optimize revenue and reduce costs.
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