Metrics That Matter Overview

Metrics-that-matter by Explorance helps measure and improve learning effectiveness. Employee performance is enhanced through continual evaluation.

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Helpdesk Management, as the business use cases that they have been most satisfied with while using Metrics That Matter.

Other use cases:

  • Onboarding
  • Campaign Management
  • Sending & Publishing Communications
  • Measuring Net Promoter Score
  • Direct Marketing
  • Track Learning Progress
  • Create Learning Path
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Business Priorities

Improve Efficiency and Improve ROI are the most popular business priorities that customers and associates have achieved using Metrics That Matter.

Other priorities:

  • Scale Best Practices
  • Improve Digital And Social Presence
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Metrics That Matter Use-Cases and Business Priorities: Customer Satisfaction Data

Metrics That Matter works with different mediums / channels such as Promotions. and Phone Calls.

Metrics That Matter's features include Dashboard, Feedback Surveys, and Personalization. and Metrics That Matter support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Metrics That Matter analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The platform has the world s largest database of learning and development impact benchmarks, and offers data on scrap learning, net promoter, and estimated performance improvement...." Peer review

Popular Business Setting

for Metrics That Matter

Top Industries

  • Computer & Network Security
  • Medical Devices
  • Education

Popular in

  • Large Enterprise
  • Small Business
  • Mid Market

Metrics That Matter is popular in Computer & Network Security, Medical Devices, and Education and is widely used by Large Enterprise, Small Business, and Mid Market.

Comprehensive Insights on Metrics That Matter Use Cases

How can Metrics That Matter optimize your Engagement Management Workflow?

What solutions does Metrics That Matter provide for Competitive Intelligence?

How efficiently Does Metrics That Matter manage your Helpdesk Management?

How can Metrics That Matter enhance your Onboarding process?

8+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Metrics That Matter solved their business needs. Cuspera uses 288 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Health, Wellness and Fitness

CASE STUDY OpusVi

OpusVi used Explorance Blue to improve its Nurse Residency program. The goal was to increase nurse retention and improve patient care. Explorance Blue provided real-time feedback and customizable sur...veys across 40 touchpoints. Nurse retention rose to over 90%, up from 50%, saving millions in turnover costs. Over 600 nurse residents benefited in the first year, with leaders gaining better insights and nurses reporting higher job satisfaction.

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Education

CASE STUDY Microsoft Worldwide Learning

Microsoft Worldwide Learning used Explorance MLY to improve its technical learning programs. MLY analyzes over 300,000 learner comments each year and turns them into actionable insights. This helps M...icrosoft Worldwide Learning adapt its training to meet changing learner needs. The solution uses AI and machine learning to provide real-time recommendations. As a result, Microsoft delivers a more personalized and engaging learning experience for its global audience.

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Education

CASE STUDY King Abdullah University of Science and Technology (KAUST)

Explorance Blue Dashboard helped King Abdullah University of Science and Technology (KAUST) fix a fragmented course evaluation process. Before, only senior faculty had access to reports, and data was... hard to share. With Explorance Blue, KAUST created a single place for all feedback and reports. Now, leaders can see trends, use real-time data, and make better decisions. The new system supports ongoing improvements in teaching and learning.

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Education

CASE STUDY Abu Dhabi University

Abu Dhabi University used Explorance MLY to improve how it analyzes student feedback. The university had trouble finding trends in large amounts of feedback. Explorance MLY uses AI to quickly review ...thousands of comments and helps leaders make better decisions. The tool also finds sentiment, removes harmful content, and supports multiple languages. This helped Abu Dhabi University build a stronger feedback culture and support its teaching goals.

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Education

CASE STUDY University of Arkansas-Fort Smith (UAFS)

Explorance Blue helped the University of Arkansas-Fort Smith (UAFS) improve its course evaluation process. UAFS wanted to centralize and automate feedback collection to support teaching goals. With E...xplorance Blue, UAFS automated surveys, reminders, and reporting. Instructors now get custom reports and dashboards. The solution aims to boost student engagement and provide better insights for student success.

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Financial Services

CASE STUDY St James’s Place

St James’s Place used Explorance Metrics that Matter to improve their learning and development programs. They wanted to show the value of L&D to the whole company. By collecting feedback and measurin...g impact, they made their programs better. In 2023, they won awards for People Development and Digital Learning Transformation. Their strategy focused on using feedback for ongoing improvement.

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lightning

Peers used Metrics That Matter for engagement management and competitive intelligence

Metrics That Matter Competitors

Metrics That Matter Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.74/5 ★

Read Reviews (47)
Analytics

4.71/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.74/5 ★

Read Reviews (47)
Analytics

4.71/5 ★

Read Reviews (22)

Software Failure Risk Guidance

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for Metrics That Matter

Overall Risk Meter

Low Medium High

Top Failure Risks for Metrics That Matter

Explorance Inc News

Product

Explorance MTM Launches Blended Learning Module: Transforms How Feedback Is ...

Explorance MTM has launched a new blended learning module aimed at transforming how feedback is captured during the learning process.

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Awards

Explorance Named Gold Winner for AI In Education Award by QS Reimagine Education Awards

Explorance's AI-powered MLY solution won Gold for the AI in Education Award by QS Reimagine Education Awards, highlighting its role in enhancing feedback analysis in education.

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Awards

Explorance Named Gold Winner for AI In Education Award by QS Reimagine ... - Yahoo Finance

Explorance Named Gold Winner for AI In Education Award by QS Reimagine ... - Yahoo Finance

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Executive

Explorance Announces Appointment of General Manager of Enterprise Solutions & Thought ...

Explorance Announces Appointment of General Manager of Enterprise Solutions & Thought ...

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Explorance Inc Profile

Company Name

Explorance Inc

Company Website

https://explorance.com/

HQ Location

Montreal, Quebec

Employees

101-250

Social

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Financials

PRIVATE