Metrics That Matter Overview

Metrics-that-matter by Explorance helps measure and improve learning effectiveness. Employee performance is enhanced through continual evaluation.

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Helpdesk Management, as the business use cases that they have been most satisfied with while using Metrics That Matter.

Other use cases:

  • Onboarding
  • Campaign Management
  • Sending & Publishing Communications
  • Measuring Net Promoter Score
  • Direct Marketing
  • Track Learning Progress
  • Create Learning Path
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Business Priorities

Improve Efficiency and Improve ROI are the most popular business priorities that customers and associates have achieved using Metrics That Matter.

Other priorities:

  • Scale Best Practices
  • Improve Digital And Social Presence
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Metrics That Matter Use-Cases and Business Priorities: Customer Satisfaction Data

Metrics That Matter works with different mediums / channels such as Promotions. and Phone Calls.

Metrics That Matter's features include Dashboard, Feedback Surveys, and Personalization. and Metrics That Matter support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Metrics That Matter analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Metrics that Matter (MTM) provides a robust platform to capture both post event and follow up learning experience feedback beyond the "smile sheet...." Peer review by Jennifer, Ciena

Popular Business Setting

for Metrics That Matter

Top Industries

  • Computer & Network Security
  • Medical Devices
  • Education

Popular in

  • Large Enterprise
  • Small Business
  • Mid Market

Metrics That Matter is popular in Computer & Network Security, Medical Devices, and Education and is widely used by Large Enterprise, Small Business, and Mid Market.

Metrics That Matter Customer wins, Customer success stories, Case studies

Why is Metrics That Matter the best choice for Engagement Management?

Why is Metrics That Matter the best choice for Competitive Intelligence?

How does Metrics That Matter address your Helpdesk Management Challenges?

How can Metrics That Matter optimize your Onboarding Workflow?

11 buyers and buying teams have used Cuspera to assess how well Metrics That Matter solved their business needs. Cuspera uses 288 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

Explorance appointed by University of St Andrews to support 'streamlined' approach to module feedback questionnaires and pulse surveys - The Scotsman

Explorance has been appointed by the University of St Andrews to implement its Blue software for enhancing module feedback questionnaires and pulse surveys. This initiative aims to improve student en...gagement and feedback mechanisms, replacing the university's outdated paper-based system. The project includes software installation, integration, and training, with the first deployment scheduled for the 2025-26 academic year.

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University of West London - Education

University of West London used Explorance Blue and MLY to improve student and staff survey insights. Their old system was hard to use and did not meet their needs. With Blue and MLY, they now get bet...ter data and can analyze feedback more easily. The new tools help them centralize surveys, reduce manual work, and provide faster insights. They can now separate positive and negative comments and plan to use the data for research and student engagement.

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Microsoft Worldwide Learning - Education

Microsoft Worldwide Learning used Explorance MLY to improve its technical learning programs. MLY analyzes over 300,000 learner comments each year and turns them into actionable insights. This helps M...icrosoft Worldwide Learning adapt its training to meet changing learner needs. The solution uses AI and machine learning to provide real-time recommendations. As a result, Microsoft delivers a more personalized and engaging learning experience for its global audience.

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King Abdullah University of Science and Technology (KAUST) - Education

Explorance Blue Dashboard helped King Abdullah University of Science and Technology (KAUST) fix a fragmented course evaluation process. Before, only senior faculty had access to reports, and data was... hard to share. With Explorance Blue, KAUST created a single place for all feedback and reports. Now, leaders can see trends, use real-time data, and make better decisions. The new system supports ongoing improvements in teaching and learning.

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Devolutions - Computer Software

Devolutions chose Explorance to improve employee experience and feedback. They use Explorance's MLY, an AI-powered comment analysis tool, to analyze employee feedback. This helps managers get real-ti...me insights and make better decisions. The goal is to boost engagement and create a better workplace. Devolutions values continuous improvement and employee well-being.

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International Committee of the Red Cross - Non Profit Organization Management

Blue, the people insight platform, helped the International Committee of the Red Cross run automated 360-degree feedback reviews for 1,500 staff. The ICRC needed a better way to assess leadership and... management skills and support DE&I goals. Blue enabled two-way feedback, competency framework development, and aggregated reporting. The first survey achieved 96% engagement, and 89% of leaders said they would continue using 360-degree reviews. Explorance's consulting and support teams were praised for their fast, effective help.

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lightning

Peers used Metrics That Matter for engagement management and competitive intelligence

Metrics That Matter Competitors

Metrics That Matter Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.74/5 ★

Read Reviews (47)
Analytics

4.71/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.74/5 ★

Read Reviews (47)
Analytics

4.71/5 ★

Read Reviews (22)

Software Failure Risk Guidance

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for Metrics That Matter

Overall Risk Meter

Low Medium High

Top Failure Risks for Metrics That Matter

Explorance Inc News

Product

Explorance Launches MLY 3.1 in Canada: Responsible AI, Amplified Feedback Intelligence, and Full Data Sovereignty - All Without Compromising Trust - Yahoo Finance

Explorance has launched MLY 3.1 in Canada, enhancing its feedback intelligence platform with features like sentiment evolution tracking, psychological safety alerting, and multilingual redaction. The platform ensures compliance with Canadian privacy standards and offers AI-powered qualitative analysis for education, corporate, and workplace environments. MLY 3.1 is hosted in Canada, aligning with national privacy laws, and is available to all Canadian customers.

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Partnership

University of St Andrews to partner with Explorance on streamlined ...

The University of St Andrews has partnered with Explorance to enhance its student module evaluation process using Explorance Blue. This collaboration aims to improve feedback mechanisms with features like mid-semester pulse surveys and streamlined question sets, enabling timely responses to student feedback and enhancing educational outcomes.

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Partnership

Stop Pretending Youre Teaching Judgment : Why Law Firms Are Failing Associates in the AI Era | Best Era

The news details a partnership between Sophos and Rubrik to launch an integrated Microsoft 365 backup and recovery service. This solution, embedded within Sophos Central, aims to enhance cyber resilience by combining Sophos' security approach with Rubrik's recovery capabilities. It offers features like immutable backups, multi-factor authentication, and automated protection, addressing the increasing threat landscape for Microsoft 365 users.

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Product

Explorance MTM Launches Blended Learning Module: Transforms How Feedback Is ...

Explorance MTM has launched a new blended learning module aimed at transforming how feedback is captured during the learning process.

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Explorance Inc Profile

Company Name

Explorance Inc

Company Website

https://explorance.com/

HQ Location

Montreal, Quebec

Employees

101-250

Social

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Financials

PRIVATE