Metrics That Matter Overview

Metrics-that-matter by Explorance helps measure and improve learning effectiveness. Employee performance is enhanced through continual evaluation.

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Helpdesk Management, as the business use cases that they have been most satisfied with while using Metrics That Matter.

Other use cases:

  • Onboarding
  • Campaign Management
  • Sending & Publishing Communications
  • Measuring Net Promoter Score
  • Direct Marketing
  • Track Learning Progress
  • Create Learning Path
See all use cases See less use cases

Business Priorities

Improve Efficiency and Improve ROI are the most popular business priorities that customers and associates have achieved using Metrics That Matter.

Other priorities:

  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Metrics That Matter Use-Cases and Business Priorities: Customer Satisfaction Data

Metrics That Matter works with different mediums / channels such as Promotions. and Phone Calls.

Metrics That Matter's features include Dashboard, Feedback Surveys, and Personalization. and Metrics That Matter support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Metrics That Matter analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It allows the user to automatically share and update dashboards with stakeholders to effectively manage development programs...." Peer review

Peer review evidence (same sources as the product rating summary)

"...A key part of your data-to-insight strategy, our new and interactive dashboards allow users to monitor KPIs that are tailored to their preferences easily...." Learning and Development Effectiveness Platform
"...A true business intelligence system, MTM offers data interpretation that moves beyond statistical reporting to research-based insights. ..." Learning and Development Effectiveness Platform
"...The customer support from the sales and help desk teams is less than stellar...." Peer review by Mark Durgee

Popular Business Setting

for Metrics That Matter

Top Industries

  • Computer & Network Security
  • Medical Devices
  • Education

Popular in

  • Large Enterprise
  • Small Business
  • Mid Market

Metrics That Matter is popular in Computer & Network Security, Medical Devices, and Education and is widely used by Large Enterprise, Small Business, and Mid Market.

Metrics That Matter Customer wins, Customer success stories, Case studies

What makes Metrics That Matter ideal for Engagement Management?

How efficiently Does Metrics That Matter manage your Competitive Intelligence?

How can Metrics That Matter enhance your Helpdesk Management process?

Why is Metrics That Matter the best choice for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Metrics That Matter solved their business needs. Cuspera uses 288 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

Liverpool John Moores University - Higher Education - Large

Explorance launches AI model to help universities analyze NSS feedback

Liverpool, UK

Explorance has launched an AI-driven model for analyzing National Student Survey feedback, developed with six UK universities, including Liverpool John Moores University. The model helps universities... quickly process open-ended comments into structured insights, improving student experience and teaching quality. It uses 1,200 data points to map feedback into themes, aiding faster decision-making.

Read on →
 

University of Nottingham - Higher Education - Large

Insights at speed and scale: Explorance introduces a new AI model ...

Nottingham, UK

Explorance has launched a new AI-driven qualitative analysis model, MLY, specifically for the National Student Survey (NSS). In collaboration with six UK universities, including the University of Not...tingham, MLY transforms open-ended comments into actionable insights, enhancing student satisfaction and NSS outcomes. This deployment streamlines feedback analysis, reducing time and resources needed for manual processes.

Read on →
 

University of Nottingham - Education - Large

"Insights At Speed And Scale": Explorance Introduces A New AI Model ...

Nottingham, UK

Explorance has launched a new AI-driven qualitative analysis model, MLY, in partnership with six UK universities, including the University of Nottingham. This model is designed to analyze National St...udent Survey feedback, enabling institutions to process large volumes of qualitative data efficiently. The platform enhances student feedback analysis by automating insights generation, reducing manual effort, and improving decision-making.

Read on →
 

Witz Education - Education - Small

Toronto, Canada

Explorance Blue 360 degree feedback software helped Witz Education cut costs and boost revenue. Witz Education replaced a costly, custom-built system with Blue, improving security and reporting. The ...switch led to a fast ROI in just five months and even faster returns on new license purchases. Project completion time dropped from a day and a half to just an hour and a half. Witz Education now delivers global, multilingual assessments and has expanded its product offerings.

 

ESSEC Executive Education - Education - Large

Cergy, France

Explorance Blue helped ESSEC Executive Education boost survey response rates and improve program quality. The team replaced an internal tool with Blue to automate feedback collection and reporting. C...ustom dashboards now let leaders compare programs and track trends. Personalized emails and visible changes based on feedback increased engagement. Reliable data supports accreditation and strategic decisions. ESSEC renewed its partnership with Explorance for three more years.

 

University of Fort Hare - Education - Large

Alice, South Africa

Explorance Blue helped the University of Fort Hare move from manual feedback to a data-driven system. The university integrated Blue with Blackboard, making it easy for lecturers to access and use fe...edback reports. Student participation increased through workshops and campaigns. Reports now guide curriculum review and teaching improvements. The university set a 40% minimum response rate for surveys. Insights from Blue support quality assurance and strategic planning.

lightning

Peers used Metrics That Matter for engagement management and competitive intelligence

Metrics That Matter Competitors

Metrics That Matter Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.74/5 ★

Read Reviews (47)
Analytics

4.71/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.74/5 ★

Read Reviews (47)
Analytics

4.71/5 ★

Read Reviews (22)

Software Failure Risk Guidance

?

for Metrics That Matter

Overall Risk Meter

Low Medium High

Top Failure Risks for Metrics That Matter

Explorance Inc News

Product

Explorance launches AI model to analyse NSS feedback

Explorance has launched a new AI model designed to analyze feedback from the National Student Survey (NSS). This model aims to enhance the understanding of student feedback by integrating advanced AI capabilities, providing educational institutions with deeper insights into student experiences and satisfaction.

Product

Explorance launches AI model to analyse NSS feedback

Explorance has launched an AI model within its MLY platform to analyze open-ended feedback from the National Student Survey. Developed with six UK universities, the model automates categorization and sentiment analysis of student comments, aiming to streamline the feedback process. This integration enhances the MLY platform's capabilities in higher education analytics, reducing manual effort and improving the speed of deriving actionable insights.

Product

Insights at speed and scale: Explorance introduces a new AI model ...

Explorance launched a new AI-driven qualitative analysis model for the National Student Survey (NSS), enhancing its MLY platform. This model, developed with six UK universities, enables automated analysis of open-ended comments, improving decision-making and student satisfaction. It organizes insights across 10 core themes, aligning with NSS categories and institutional areas.

Product

Explorance Launches BlueX 2.0: A New Era of Feedback and Expression Begins Beyond Forms, Toward Understanding

Explorance has launched BlueX 2.0, an advanced feedback platform designed to transform traditional surveys into interactive experiences. With features like a drag-and-drop builder, multimedia embedding, and real-time analytics, BlueX 2.0 supports deeper integration with systems like Salesforce and Explorance Blue. It aims to foster engagement and expression across organizations, offering unlimited users and creative formats without hidden fees. Available from June 10, 2025, it will debut at Explorance World 2025.

Explorance Inc Profile

Company Name

Explorance Inc

Company Website

https://explorance.com/

HQ Location

Montreal, Quebec

Employees

101-250

Social

Financials

PRIVATE