Metrics That Matter Overview

Metrics-that-matter by Explorance helps measure and improve learning effectiveness. Employee performance is enhanced through continual evaluation.

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Helpdesk Management, as the business use cases that they have been most satisfied with while using Metrics That Matter.

Other use cases:

  • Onboarding
  • Campaign Management
  • Sending & Publishing Communications
  • Measuring Net Promoter Score
  • Direct Marketing
  • Track Learning Progress
  • Create Learning Path
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Business Priorities

Improve Efficiency and Improve ROI are the most popular business priorities that customers and associates have achieved using Metrics That Matter.

Other priorities:

  • Scale Best Practices
  • Improve Digital And Social Presence
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Metrics That Matter Use-Cases and Business Priorities: Customer Satisfaction Data

Metrics That Matter works with different mediums / channels such as Promotions. and Phone Calls.

Metrics That Matter's features include Dashboard, Feedback Surveys, and Personalization. and Metrics That Matter support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Metrics That Matter analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The platform has the world s largest database of learning and development impact benchmarks, and offers data on scrap learning, net promoter, and estimated performance improvement...." Peer review

Popular Business Setting

for Metrics That Matter

Top Industries

  • Computer & Network Security
  • Medical Devices
  • Education

Popular in

  • Large Enterprise
  • Small Business
  • Mid Market

Metrics That Matter is popular in Computer & Network Security, Medical Devices, and Education and is widely used by Large Enterprise, Small Business, and Mid Market.

Metrics That Matter Customer wins, Customer success stories, Case studies

How can Metrics That Matter optimize your Engagement Management Workflow?

How can Metrics That Matter optimize your Competitive Intelligence Workflow?

What makes Metrics That Matter ideal for Helpdesk Management?

What makes Metrics That Matter ideal for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Metrics That Matter solved their business needs. Cuspera uses 288 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

Helena College Adopts Explorance Blue for Evaluations Automation Boost

Helena College has partnered with Explorance to implement Explorance Blue, automating its course evaluation processes. This integration aims to enhance teaching effectiveness and professional develop...ment by streamlining workflows and providing actionable insights. Explorance Blue's robust capabilities in feedback collection and reporting were key factors in the college's decision.

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News and Events to keep up with Explorance

Bentley University has adopted Explorance Blue to enhance survey participation and automate feedback processes. This marks a strategic customer acquisition for Explorance, showcasing the adoption of ...their feedback analytics solutions in higher education.

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UW-Eau Claire Adopts Explorance Blue to Power Teaching Excellence

The University of WisconsinEau Claire has partnered with Explorance to implement Explorance Blue, enhancing its course evaluation and student feedback system. This integration aims to improve student... engagement and data analysis, supporting UWEC's strategic priorities in equity and teaching excellence.

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Devolutions - Computer Software

Devolutions chose Explorance to improve employee experience and feedback. They use Explorance's MLY, an AI-powered comment analysis tool, to analyze employee feedback. This helps managers get real-ti...me insights and make better decisions. The goal is to boost engagement and create a better workplace. Devolutions values continuous improvement and employee well-being.

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King Abdullah University of Science and Technology (KAUST) - Education

Explorance Blue Dashboard helped King Abdullah University of Science and Technology (KAUST) fix a fragmented course evaluation process. Before, only senior faculty had access to reports, and data was... hard to share. With Explorance Blue, KAUST created a single place for all feedback and reports. Now, leaders can see trends, use real-time data, and make better decisions. The new system supports ongoing improvements in teaching and learning.

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University of West London - Education

University of West London used Explorance Blue and MLY to improve student and staff survey insights. Their old system was hard to use and did not meet their needs. With Blue and MLY, they now get bet...ter data and can analyze feedback more easily. The new tools help them centralize surveys, reduce manual work, and provide faster insights. They can now separate positive and negative comments and plan to use the data for research and student engagement.

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lightning

Peers used Metrics That Matter for engagement management and competitive intelligence

Metrics That Matter Competitors

Metrics That Matter Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.74/5 ★

Read Reviews (47)
Analytics

4.71/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.74/5 ★

Read Reviews (47)
Analytics

4.71/5 ★

Read Reviews (22)

Software Failure Risk Guidance

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for Metrics That Matter

Overall Risk Meter

Low Medium High

Top Failure Risks for Metrics That Matter

Explorance Inc News

Product

Explorance Launches BlueX 2.0: A New Era of Feedback and Expression Begins Beyond Forms, Toward Understanding

Explorance has launched BlueX 2.0, an advanced feedback platform designed to transform traditional surveys into interactive experiences. With features like a drag-and-drop builder, multimedia embedding, and real-time analytics, BlueX 2.0 supports deeper integration with systems like Salesforce and Explorance Blue. It aims to foster engagement and expression across organizations, offering unlimited users and creative formats without hidden fees. Available from June 10, 2025, it will debut at Explorance World 2025.

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Partnership

SUNY Polytechnic Unifies Research and Surveys with Explorance BlueX

Explorance has partnered with SUNY Polytechnic Institute to implement BlueX, a unified survey platform. This collaboration aims to streamline survey processes, enhance data-driven decision-making, and support research initiatives. BlueX's intuitive interface and institutional licensing model facilitate widespread adoption across departments, enabling SUNY Polytechnic to conduct advanced analyses and maintain consistent data structures.

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Product

Explorance MTM Launches Blended Learning Module: Transforms How Feedback Is Captured in the Flow of Learning

Explorance has launched the MTM Blended Learning Module, enhancing feedback analytics in learning and development. This update offers features like measurement plan visualizations, cohort performance comparisons, and AI-powered qualitative analysis. It aims to improve program effectiveness and support continuous improvement by integrating feedback directly into the learning process.

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Product

Explorance Launches MLY 3.1 in Canada: Responsible AI, Amplified Feedback Intelligence, and Full Data Sovereignty - All Without Compromising Trust - Yahoo Finance

Explorance has launched MLY 3.1 in Canada, enhancing its feedback intelligence platform with features like sentiment evolution tracking, psychological safety alerting, and multilingual redaction. The platform ensures compliance with Canadian privacy standards and offers AI-powered qualitative analysis for education, corporate, and workplace environments. MLY 3.1 is hosted in Canada, aligning with national privacy laws, and is available to all Canadian customers.

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Explorance Inc Profile

Company Name

Explorance Inc

Company Website

https://explorance.com/

HQ Location

Montreal, Quebec

Employees

101-250

Social

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Financials

PRIVATE