Metrics That Matter Overview
This is a summary of the comprehensive capabilities and benefits of Metrics That Matter based on over 288 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if Metrics That Matter is right for your needs? Our Cuspera AI engine can evaluate how Metrics That Matter fits your specific business needs, industry, and context. Get your personalized assessment report today.
Metrics That Matter supports business activities such as:
- Engagement Management
- Competitive Intelligence
- Helpdesk Management
- Training & Onboarding
- Campaign Management
Metrics That Matter can help you with many business goals, such as Improve Efficiency, Improve ROI, Scale Best Practices, and Improve Digital And Social Presence. It can help manage these activities if you use Promotions and Phone Calls for these needs. As a solution, Metrics That Matter's capabilities include Dashboard, Feedback Surveys, and Personalization.
Metrics That Matter Computer & Network Security Vertical is its biggest customer base.
Reviews
"...With an easy-to-use dashboard and smartsheets, MTM aims to engage users and provide more confidence about the data...." Peer review
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Metrics That Matter solved their business needs. Cuspera uses 288 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Improve Efficiency and Improve ROI are the most popular business priorities peers achieved using Metrics That Matter.
Use Cases
Peers recommend Engagement Management , Competitive Intelligence , Helpdesk Management , as the business use cases that they have been most satisfied while using Metrics That Matter.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.73/5 ★ |
"...With an easy-to-use dashboard and smartsheets, MTM aims to engage users and provide more confidence about the data...." Peer review |
| engaging and following up |
4.34/5 ★ |
"...Metrics that Matter (MTM) provides a robust platform to capture both post event and follow up learning experience feedback beyond the "smile sheet...." Peer review by Jennifer, Ciena |
| Competitive Intelligence with Promotions |
4.59/5 ★ |
"...A true business intelligence system, MTM offers data interpretation that moves beyond statistical reporting to research-based insights. ..." Learning and Development Effectiveness Platform |
| Helpdesk Management with Phone Calls |
3.25/5 ★ |
"...The customer support from the sales and help desk teams is less than stellar...." Peer review by Mark Durgee |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.73/5 ★ |
"...With an easy-to-use dashboard and smartsheets, MTM aims to engage users and provide more confidence about the data...." Peer review |
|
| engaging and following up |
4.73/5 ★ |
| Competitive Intelligence with Promotions |
4.59/5 ★ |
"...A true business intelligence system, MTM offers data interpretation that moves beyond statistical reporting to research-based insights. ..." Learning and Development Effectiveness Platform |
|
| Helpdesk Management with Phone Calls |
3.25/5 ★ |
"...The customer support from the sales and help desk teams is less than stellar...." Peer review by Mark Durgee |
|
8+ more Business Use Cases
Our AI advisor, Wyz, harnessed 288 insights from peers and experts to help you assess how these Metrics That Matter use cases fit your business needs.
Popular Business Setting
for Metrics That Matter
Top Industries
- Computer & Network Security
- Medical Devices
- Education
Popular in
- Large Enterprise
- Small Business
- Mid Market
Peers used Metrics That Matter to Improve efficiency and Improve ROI
Metrics That Matter Alternatives
Peer and Expert Opinion on Features
for Metrics That Matter
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (14) |
| Feedback surveys | Read Reviews (13) |
| Personalization | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (14) |
| Feedback surveys | Read Reviews (13) |
| Personalization | Read Reviews (8) |
IT and Other Capabilities
for Metrics That Matter
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (11) |
| Data Import | Read Reviews (29) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (11) |
| Data Import | Read Reviews (29) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (36) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (36) |
| Email Support | Read Reviews (5) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (5) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (22) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (22) |
Software Failure Risk Guidance
?for Metrics That Matter
Overall Risk Meter
Top Failure Risks for Metrics That Matter
Vendor Profile Details
Company Name
Explorance
Company Website
https://explorance.com/HQ Location
Montreal, Quebec
Employees
101-250
Social
Financials
PRIVATE
Get a personalised risk report for Metrics That Matter
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Metrics That Matter may get in touch with you regarding your request.
Request Custom Quote
Explorance will get in touch with you regarding your request.