Metrics That Matter Overview

Metrics-that-matter by Explorance helps measure and improve learning effectiveness. Employee performance is enhanced through continual evaluation.

Use Cases

Customers recommend Engagement Management, Competitive Intelligence, Helpdesk Management, as the business use cases that they have been most satisfied with while using Metrics That Matter.

Other use cases:

  • Onboarding
  • Campaign Management
  • Sending & Publishing Communications
  • Measuring Net Promoter Score
  • Direct Marketing
  • Track Learning Progress
  • Create Learning Path
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Business Priorities

Improve Efficiency and Improve ROI are the most popular business priorities that customers and associates have achieved using Metrics That Matter.

Other priorities:

  • Scale Best Practices
  • Improve Digital And Social Presence
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Metrics That Matter Use-Cases and Business Priorities: Customer Satisfaction Data

Metrics That Matter works with different mediums / channels such as Promotions. and Phone Calls.

Metrics That Matter's features include Dashboard, Feedback Surveys, and Personalization. and Metrics That Matter support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Metrics That Matter analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Metrics that Matter (MTM) provides a robust platform to capture both post event and follow up learning experience feedback beyond the "smile sheet...." Peer review by Jennifer, Ciena

Popular Business Setting

for Metrics That Matter

Top Industries

  • Computer & Network Security
  • Medical Devices
  • Education

Popular in

  • Large Enterprise
  • Small Business
  • Mid Market

Metrics That Matter is popular in Computer & Network Security, Medical Devices, and Education and is widely used by Large Enterprise, Small Business, and Mid Market.

Comprehensive Insights on Metrics That Matter Use Cases

What solutions does Metrics That Matter provide for Engagement Management?

What makes Metrics That Matter ideal for Competitive Intelligence?

What Are the key features of Metrics That Matter for Helpdesk Management?

What solutions does Metrics That Matter provide for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Metrics That Matter solved their business needs. Cuspera uses 288 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Education

CASE STUDY Arizona State University

Explorance Blue helped Arizona State University improve course evaluations and student feedback. ASU needed a flexible, automated platform for its large, complex structure. Blue integrated with ASU's... data sources to deliver detailed, role-based reports. The platform automated survey distribution, making the process more efficient for students and faculty. ASU chose Explorance for its adaptability and strong support for higher education institutions.

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Education

CASE STUDY Salt Lake Community College (SLCC)

Explorance Blue helped Salt Lake Community College automate and improve its feedback process. SLCC wanted to make course evaluations faster and reduce manual work. Blue provided advanced analytics an...d automated workflows. The solution integrated with SLCC’s existing campus systems. This made reporting easier and supported better teaching and student success.

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Financial Services

CASE STUDY St James’s Place

St James’s Place used Explorance Metrics that Matter to improve their learning and development programs. They wanted to show the value of L&D to the whole company. By collecting feedback and measurin...g impact, they made their programs better. In 2023, they won awards for People Development and Digital Learning Transformation. Their strategy focused on using feedback for ongoing improvement.

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Education

CASE STUDY University of the Fraser Valley

Explorance Blue helped the University of the Fraser Valley modernize its course evaluation process. UFV faced challenges with manual surveys, spreadsheets, and no LMS integration. Blue integrated wit...h Blackboard, providing dashboards and real-time reporting. UFV now has a more efficient and scalable evaluation process. The platform supports both centralized and decentralized workflows, meeting UFV’s unique needs.

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Health, Wellness and Fitness

CASE STUDY OpusVi

OpusVi used Explorance Blue to improve its Nurse Residency program. The goal was to increase nurse retention and improve patient care. Explorance Blue provided real-time feedback and customizable sur...veys across 40 touchpoints. Nurse retention rose to over 90%, up from 50%, saving millions in turnover costs. Over 600 nurse residents benefited in the first year, with leaders gaining better insights and nurses reporting higher job satisfaction.

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Education

CASE STUDY Robertson College

Robertson College used Explorance Blue to improve course evaluations and student feedback. The college wanted to make feedback easier and boost student response rates. Blue automated the process and ...gave better analytics. It worked with their Brightspace LMS so students could access surveys easily. Staff now get clear reports to help them understand student needs. This helps Robertson College keep improving student experience.

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lightning

Peers used Metrics That Matter for engagement management and competitive intelligence

Metrics That Matter Competitors

Metrics That Matter Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.74/5 ★

Read Reviews (47)
Analytics

4.71/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.22/5 ★

Read Reviews (1)
Custom Reports

4.74/5 ★

Read Reviews (47)
Analytics

4.71/5 ★

Read Reviews (22)

Software Failure Risk Guidance

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for Metrics That Matter

Overall Risk Meter

Low Medium High

Top Failure Risks for Metrics That Matter

Explorance Inc News

Partnership

Stop Pretending Youre Teaching Judgment : Why Law Firms Are Failing Associates in the AI Era | Best Era

The news details a partnership between Sophos and Rubrik to launch an integrated Microsoft 365 backup and recovery service. This solution, embedded within Sophos Central, aims to enhance cyber resilience by combining Sophos' security approach with Rubrik's recovery capabilities. It offers features like immutable backups, multi-factor authentication, and automated protection, addressing the increasing threat landscape for Microsoft 365 users.

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Product

Explorance MTM Launches Blended Learning Module: Transforms How Feedback Is ...

Explorance MTM has launched a new blended learning module aimed at transforming how feedback is captured during the learning process.

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Awards

Explorance Named Gold Winner for AI In Education Award by QS Reimagine Education Awards

Explorance's AI-powered MLY solution won Gold for the AI in Education Award by QS Reimagine Education Awards, highlighting its role in enhancing feedback analysis in education.

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Awards

Explorance Named Gold Winner for AI In Education Award by QS Reimagine ... - Yahoo Finance

Explorance Named Gold Winner for AI In Education Award by QS Reimagine ... - Yahoo Finance

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Explorance Inc Profile

Company Name

Explorance Inc

Company Website

https://explorance.com/

HQ Location

Montreal, Quebec

Employees

101-250

Social

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Financials

PRIVATE