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Lumina MarketWatch: Reviews, Testimonials and Expert Opinions

4.0 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(31)

MarketWatch Intelligence Tool - Lumina Datamatics

Failure Risk for Lumina MarketWatch ?

Lumina MarketWatch Overview

Lumina Datamatics' MarketWatch tracks global products and redefines marketing strategies. This intelligence tool aids in monitoring and strategic planning.

This is a summary of the comprehensive capabilities and benefits of Lumina MarketWatch based on over 31 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Lumina MarketWatch is right for your needs? Our Cuspera AI engine can evaluate how Lumina MarketWatch fits your specific business needs, industry, and context. Get your personalized assessment report today.

Lumina MarketWatch supports business activities such as:

Category Management
Lead Tracking
Social Media Marketing
Tracking & Monitoring Communications
Competitive Intelligence

It can help manage these activities if you use Social Media for these needs.

Lumina MarketWatch Reviews

11 buyers and buying teams have used Cuspera to assess how well Lumina MarketWatch solved their business needs. Cuspera uses 31 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Use Cases

Peers recommend Category Management , Lead Tracking , Social Media Marketing , as the business use cases that they have been most satisfied while using Lumina MarketWatch.

See all use cases

Case Studies

COMPANY	CASE STUDIES
one of the world’s largest for-profit genealogy company	CASE STUDY one of the world’s largest for-profit genealogy company Lumina Datamatics used advanced analytics and predictive staffing to help a leading genealogy company improve customer service. The company faced high abandonment rates and low CSAT due to long wait times. By using data-driven support, real-time monitoring, and forecasting, they cut average speed o...f answer from 7 to 2 minutes in the US. Abandonment rates dropped from 18% to 3% in the US, and CSAT rose from 68% to 85%. Service levels improved from 55% to 92%, boosting customer retention and satisfaction. Read More
Global Retail Leader	CASE STUDY Global Retail Leader A global retail leader used a solution to improve their forecasting. They achieved 83% forecast accuracy. They also reduced costs by 15%. This helped them manage their business better. The results show strong benefits for large retail companies. Read More
Global Genealogy Leader	CASE STUDY Global Genealogy Leader A global genealogy leader used publishing solutions to improve customer service. They achieved 85% customer satisfaction and a 92% service level. The company used digital content and editorial services. They also used accessibility and technology solutions. These changes helped them deliver better ...service to their users. Read More

Based on peer insights

Cuspera recommends Lumina MarketWatch for

	Use Cases	Category Management , Lead Tracking , Social Media Marketing
	Medium	Social Media

IT and Other Capabilities

for Lumina MarketWatch

Low
Medium
High

CAPABILITIES (DATA)	RATINGS AND REVIEWS
Data Import	3.71/5 ★ Read Reviews (8)
Data Export	3.16/5 ★ Read Reviews (2)

CAPABILITIES (DATA)	RATINGS AND REVIEWS
Data Import	3.71/5 ★ Read Reviews (8)
Data Export	3.16/5 ★ Read Reviews (2)

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
24/7 Support	3.21/5 ★ Read Reviews (2)

CAPABILITIES (SUPPORT)	RATINGS AND REVIEWS
24/7 Support	3.21/5 ★ Read Reviews (2)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
Analytics	3.66/5 ★ Read Reviews (5)
Custom Reports	3.63/5 ★ Read Reviews (7)

CAPABILITIES (OTHER)	RATINGS AND REVIEWS
Analytics	3.66/5 ★ Read Reviews (5)
Custom Reports	3.63/5 ★ Read Reviews (7)

Software Failure Risk Guidance

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for Lumina MarketWatch

Top Failure Risks for Lumina MarketWatch

Vendor Profile Details

Company Name

Lumina Datamatics Ltd

Company Website

https://luminadatamatics.com/

HQ Location

Social