LogMeIn GoToRoom Overview

Discover comprehensive insights into LogMeIn GoToRoom. Learn more about product features, capabilities and expert reviews based on 19 insights and explore use-cases showcasing how LogMeIn GoToRoom enhances Collaboration and drives growth.

Here's the scoop on LogMeIn GoToRoom! We've gathered over 19 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if LogMeIn GoToRoom is right for your needs? Our Cuspera AI engine can evaluate how LogMeIn GoToRoom fits your specific business needs, industry, and context. Get your personalized assessment report today.

LogMeIn GoToRoom supports business activities such as:

  • Collaboration

It can help manage these activities if you use Offline Video Events etc. for these needs.

LogMeIn GoToRoom was founded in 2003.

LogMeIn GoToRoom Reviews

11 buyers and buying teams have used Cuspera to assess how well LogMeIn GoToRoom solved their business needs. Cuspera uses 19 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Use Cases

Peers recommend Collaboration , as the business use cases that they have been most satisfied while using LogMeIn GoToRoom.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Offline, Video, Events and Trade Shows

4.31/5 ★

Read Reviews (7)

"...Video conference rooms are becoming a staple in offices around the world...." GoTo.com Presents GoToRoom and their Conferencing Solution
PEER EXPERIENCES
Collaboration with Offline, Video, Events and Trade Shows

4.31/5 ★

Read Reviews (7)

"...Video conference rooms are becoming a staple in offices around the world...." GoTo.com Presents GoToRoom and their Conferencing Solution

Customer Stories

FUJIFILM - Consumer Electronics - Large

Rescue helped FUJIFILM resolve 69% of Asia Pacific customer support transactions remotely, totaling over 2 million cases per year. The remote support solution reduced field onsite costs and person ho...urs. FUJIFILM increased remote support usage from 27% to 41%. Customer satisfaction improved with predictive technical support. Rescue enabled FUJIFILM to offer new value-added services and open new revenue streams.

Read more →

Step 1 Software - Information Technology And Services - Small

LogMeIn Central and Rescue helped Step 1 Software boost security, productivity, and customer satisfaction. The company needed a secure, reliable IT support solution for small business clients. LogMeI...n Central enabled easy remote access and patch management, while Rescue provided instant support for computers and mobile devices. Troubleshooting time dropped by up to 5x, and staff needs decreased by 4–5x. These tools are now critical to Step 1 Software’s IT operations.

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Cobb Technologies - Information Technology And Services - Medium

GoTo Connect and LogMeIn Resolve helped Cobb Technologies manage phone systems and deliver remote support. Cobb Technologies, a leading copier dealer in Virginia, serves over 9,000 clients with offic...e technology and consultancy. The company needed to grow its managed services division. With GoTo solutions, they provided high service levels and met client needs. Deployment was easy and support was responsive.

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Helpdesq - Information Technology And Services

LogMeIn Resolve helps Helpdesq deliver people-focused IT support. The platform offers easy-to-use tools for engineers. The camera-share feature is unique and essential for their service. Proactive re...mote monitoring improves their support. Helpdesq values the responsive service from GoTo product developers.

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Wipro - Information Technology And Services - Very Large

LogMeIn Rescue and Rescue Lens integrated with Wipro's IT ecosystem to automate service desk operations. The solution enabled seamless remote support for both PC and mobile devices. Wipro saw a 25% r...eduction in on-desk visits using Rescue Lens for remote video support. Service desk agents improved first call resolution and productivity with automated ticketing and detailed reporting. The tools provided reliable end user interactions and enhanced agent efficiency.

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Adviser Services Holdings Limited (ASHL Group) - Financial Services

ASHL Group is a financial advisory services firm in the UK. They needed to support many employees working from home. They used LogMeIn Resolve to provide remote IT support. This helped their IT team ...work more efficiently and effectively. The solution also allowed them to monitor devices and fix problems before they became bigger issues.

Read more →

Based on peer insights

Cuspera recommends LogMeIn GoToRoom for

Use Cases Collaboration
Medium Offline, Video, Events

IT and Other Capabilities

for LogMeIn GoToRoom

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

2.93/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

2.93/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

2.93/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

2.93/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for LogMeIn GoToRoom

Top Failure Risks for LogMeIn GoToRoom

Vendor Profile Details

Company Name

Logmein Inc

Company Website

//logmein.com

Year Founded

2003

HQ Location

320 Summer Street, Boston, MA 02210

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO