lemtalk Overview

This is a summary of the comprehensive capabilities and benefits of lemtalk based on over 293 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

lemtalk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if lemtalk is right for your needs? Our Cuspera AI engine can evaluate how lemtalk fits your specific business needs, industry, and context. Get your personalized assessment report today.

lemtalk supports business activities such as:

  • Knowledge Management
  • Collaboration
  • Helpdesk Management
  • Workflow Management
  • Tracking & Monitoring Communications

lemtalk can help you with many business goals, such as Improve Internal Communications, Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, and Scale Best Practices. It can help manage these activities if you use Chat E-Mail Phone Calls etc. for these needs. As a solution, lemtalk's capabilities include Ticketing, and Widgets.

lemtalk was founded in 2015. Internet Vertical is its biggest customer base.

Reviews

"...Get all the necessary tools to provide awesome experiences to your clients: live chat, phone, text, emails and social media, knowledge base...." Peer review from Talkus

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well lemtalk solved their Help Desk needs. Cuspera uses 293 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities peers achieved using lemtalk.

Other priorities:

  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Scale Best Practices
See all business priorities See less business priorities

Use Cases

Peers recommend Knowledge Management , Collaboration , Helpdesk Management , as the business use cases that they have been most satisfied while using lemtalk.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Knowledge Management with Chat, E-Mail, Phone Calls and Social Media

4.87/5 ★

Read Reviews (17)

"...Get all the necessary tools to provide awesome experiences to your clients: live chat, phone, text, emails and social media, knowledge base...."
Collaboration with Chat, Slack and Phone Calls

4.86/5 ★

Read Reviews (17)

"...Answer all the tickets from Slack and collaborate with your teammates on providing the best Support as possible. ..." Customer Support and Live Chat Slack App
Helpdesk Management with Chat, Slack, E-Mail and Social Media

4.87/5 ★

Read Reviews (16)

"...I can't believe I get a help desk, FAQ, email support ticket system, social media monitoring tool, and more - for just one low price...."
PEER EXPERIENCES
Knowledge Management with Chat, E-Mail, Phone Calls and Social Media

4.87/5 ★

Read Reviews (17)

"...Get all the necessary tools to provide awesome experiences to your clients: live chat, phone, text, emails and social media, knowledge base...." Peer review from Talkus
Collaboration with Chat, Slack and Phone Calls

4.86/5 ★

Read Reviews (17)

"...Answer all the tickets from Slack and collaborate with your teammates on providing the best Support as possible. ..." Customer Support and Live Chat Slack App
Helpdesk Management with Chat, Slack, E-Mail and Social Media

4.87/5 ★

Read Reviews (16)

"...I can't believe I get a help desk, FAQ, email support ticket system, social media monitoring tool, and more - for just one low price...." Peer review by Jonathan L.

7+ more Business Use Cases

Our AI advisor, Wyz, harnessed 293 insights from peers and experts to help you assess how these lemtalk use cases fit your Help Desk needs.

Based on peer insights

Cuspera recommends lemtalk for

Use Cases Knowledge Management , Collaboration , Helpdesk Management
Medium Chat, E-Mail, Phone Calls
Features Ticketing, Widgets
Business Priorities Improve Internal Communications, Acquire Customers, Enhance Customer Relationships
Industries Internet, Education, Computer Software

Popular Business Setting

for lemtalk

Top Industries

  • Internet
  • Education
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Peers used lemtalk to Improve internal communications and Acquire customers

Peer and Expert Opinion on Features

for lemtalk

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Ticketing

4.65/5 ★

Read Reviews (18)
Widgets

3.52/5 ★

Read Reviews (7)
FEATURES RATINGS AND REVIEWS
Ticketing

4.65/5 ★

Read Reviews (18)
Widgets

3.52/5 ★

Read Reviews (7)

IT and Other Capabilities

for lemtalk

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.59/5 ★

Read Reviews (5)
Data Export

2.70/5 ★

Read Reviews (7)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.59/5 ★

Read Reviews (5)
Data Export

2.70/5 ★

Read Reviews (7)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.89/5 ★

Read Reviews (54)
24/7 Support

4.68/5 ★

Read Reviews (92)
Email Support

4.27/5 ★

Read Reviews (17)
Phone Support

4.12/5 ★

Read Reviews (7)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.89/5 ★

Read Reviews (54)
24/7 Support

4.68/5 ★

Read Reviews (92)
Email Support

4.27/5 ★

Read Reviews (17)
Phone Support

4.12/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

2.85/5 ★

Read Reviews (7)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

2.85/5 ★

Read Reviews (7)

Software Failure Risk Guidance

?

for lemtalk

Overall Risk Meter

Low Medium High

Top Failure Risks for lemtalk

Vendor Profile Details

Company Name

lemtalk

Company Website

https://lemtalk.com/en/home

Year Founded

2015

HQ Location

United States - France

Employees

1-10

Social

Financials

SEED