KloudGin Work Management Overview

KloudGin offers a unified platform for Field Service and Asset Management, integrating all assets and workforce operations into a single cloud-based solution. This platform is particularly beneficial for utility companies and essential services, providing a comprehensive view of both assets and workforce. By consolidating various work groups and types, KloudGin enhances operational visibility and coordination. The platform's utility-specialized solutions are designed to support organizations building the utilities of the future, ensuring security and connectivity. A notable feature is its ability to deliver proven results in managing complex field operations, making it a strategic choice for businesses aiming to optimize resource allocation and improve service delivery.

Use Cases

Customers recommend Contract Management, Order Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using KloudGin Work Management.

Other use cases:

  • Engagement Management
  • Digital Signature
  • Workflow Management
  • Communication Management
  • Social Media Analytics
  • Lead Tracking
  • Lifetime Value Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using KloudGin Work Management.

Other priorities:

  • Manage Risk
  • Enhance Customer Relationships
  • Improve Efficiency
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KloudGin Work Management Use-Cases and Business Priorities: Customer Satisfaction Data

KloudGin Work Management works with different mediums / channels such as Offline. and On Premises.

KloudGin Work Management's features include Live Monitoring, Recording, Alerts: Popups & Notifications, etc. and KloudGin Work Management support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also KloudGin Work Management analytics capabilities include Analytics, and Custom Reports.

KloudGin Work Management, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

KloudGin-Field-Service-Suite coordinates FSM operations in real-time and manages the entire mobile workforce. Job efficiencies are improved, enhancing the customer experience.

KloudGin Work Management Customer wins, Customer success stories, Case studies

What benefits does KloudGin Work Management offer for Contract Management?

How can KloudGin Work Management enhance your Order Management process?

What benefits does KloudGin Work Management offer for Measuring Customer Satisfaction?

What solutions does KloudGin Work Management provide for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well KloudGin Work Management solved their Field Service Management needs. Cuspera uses 461 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

National Fuel Gas - Utilities

KloudGin helped National Fuel Gas improve safety and reliability for over 743,000 customers in New York and Pennsylvania. National Fuel Gas used KloudGin to manage their natural gas services. The com...pany has almost 500 utility employees. Their ongoing investment in pipeline networks supports clean energy delivery. KloudGin's solution supports utility operations and customer service.

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Arizona Public Service - Electric Utilities

KloudGin helped Arizona Public Service replace their legacy Oracle Mobile Workforce Management system. APS needed a new solution for short cycle work management to support meter operations and collec...tions. Oracle MWM was ending support in 2025, so APS chose KloudGin for business transformation. The new system aimed to improve workforce management and operational efficiency. APS is a large electric utility based in Phoenix, AZ.

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Veolia - Utilities

KloudGin provides a solution for vertical and linear asset management with mobile workforce management. Veolia needed a single platform to manage these processes. KloudGin delivered a unified system ...that met this need. The customer found the solution after 30 years of searching. The testimonial highlights satisfaction with KloudGin's capabilities.

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Citizens Energy Group - Utilities

KloudGin helped Citizens Energy Group, a large utility company in Indianapolis, improve their service delivery. Citizens Energy Group provides natural gas, thermal energy, water, and wastewater servi...ces to about 900,000 people and many businesses. The case study highlights how KloudGin solutions support utility operations. The focus is on better management and customer service for utility companies.

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Hawaiian Telcom - Telecommunications

KloudGin helped Hawaiian Telcom improve digital services for customers in Hawaii. Hawaiian Telcom expanded its offerings to include 1 Gig broadband, cloud services, and a next-generation fiber networ...k. The company used KloudGin to support new products like Hosted Voice and virtual colocation. Hawaiian Telcom also enabled better connectivity for businesses and laid new undersea cables. The solution helped them serve residential, business, and government customers more effectively.

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Louisville Water Company - Water And Wastewater

KloudGin helped Louisville Water Company improve water service for nearly one million customers. The company supplies water and fire protection in the Louisville Metro area. KloudGin's solution suppo...rts safe, high-quality drinking water for homes, businesses, and schools. Louisville Water Company is Kentucky’s first public water provider, founded in 1860. The case highlights KloudGin's impact on utility operations and customer service.

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Seamless Implementation: KloudGin Field Service Management

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Peers used KloudGin Work Management for contract management and order management

KloudGin Work Management Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (15)
Analytics

4.16/5 ★

Read Reviews (24)
Custom Reports

4.12/5 ★

Read Reviews (41)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.97/5 ★

Read Reviews (15)
Analytics

4.16/5 ★

Read Reviews (24)
Custom Reports

4.12/5 ★

Read Reviews (41)

Software Failure Risk Guidance

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for KloudGin Work Management

Overall Risk Meter

Low Medium High

Top Failure Risks for KloudGin Work Management

KloudGin, Inc. News

Awards

KloudGin Recognized as a Major Player in Three IDC MarketScape Reports

KloudGin has been recognized as a Major Player in three IDC MarketScape reports for AI-enabled field service, service parts, and aftermarket/service life-cycle management applications in 2025. This recognition highlights KloudGin's AI-driven solutions, which enhance operational efficiency for utilities by improving workforce productivity, optimizing scheduling, and preserving institutional knowledge. KloudGin's platform is designed to address the unique challenges faced by utilities and public sector organizations.

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Partnership

KloudGin Achieves Esri Gold Partner Status, Delivering Faster Innovation and Best-in-Class GIS Integration for Utilities and the Public Sector | KloudGin

KloudGin has achieved Esri Gold Partner status, enhancing its GIS integration capabilities for utilities and the public sector. This partnership allows KloudGin to offer faster development cycles and improved Esri support, benefiting customers with real-time operational intelligence and optimized asset management. The integration supports various utility models, enabling faster response times and improved productivity.

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Product

KloudGin??s Integration Adapter for SAP Work Management Solutions Now Available on SAP?? Store - Yahoo Finance

KloudGin has launched its Integration Adapter for SAP Work Management Solutions on the SAP Store. This adapter integrates with SAP S/4HANA Cloud and SAP ERP, offering a unified asset and work management solution tailored for utilities and the public sector. It enhances operational efficiency by connecting back-office systems with field operations, providing real-time visibility and collaboration tools.

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Product

KloudGins Integration Adapter for SAP Work ... - bakersfield.com

KloudGin announced the availability of its Integration Adapter for SAP Work Management Solutions on the SAP Store. This adapter integrates with SAP S/4HANA Cloud Private Edition, SAP S/4HANA Utilities, and SAP ERP, providing a unified asset and work management solution tailored for utilities and public sector customers.

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KloudGin, Inc. Profile

Company Name

KloudGin, Inc.

Company Website

https://www.kloudgin.com/

HQ Location

440 N. Wolfe Road Sunnyvale, CA 94085

Employees

101-250

Social

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Financials

SERIES A