Kilterly Overview
Here’s the scoop on Kilterly! We've gathered over 484 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if Kilterly is right for your needs? Our Cuspera AI engine can evaluate how Kilterly fits your specific business needs, industry, and context. Get your personalized assessment report today.
Kilterly supports business activities such as:
- Engagement Management
- Customer Feedback Management
- Customise Loyalty Program
- Training & Onboarding
- Rating And Review Management
Kilterly can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve Efficiency, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use Promotions for these needs. As a solution, Kilterly's capabilities include Feedback Surveys, Ticketing, Alerts: Popups & Notifications, etc.
Kilterly Financial Services Vertical is its biggest customer base.
Reviews
"...Our extensive customer success resources library will help you formulate a strategy on how to engage with customers...." Customer Success Resources & Tools for Better Retention
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Kilterly solved their business needs. Cuspera uses 484 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Kilterly.
Use Cases
Peers recommend Engagement Management , Customer Feedback Management , Customise Loyalty Program , as the business use cases that they have been most satisfied while using Kilterly.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Promotions |
4.97/5 ★ |
"...Our extensive customer success resources library will help you formulate a strategy on how to engage with customers...." Customer Success Resources & Tools for Better Retention |
| engaging and following up |
4.93/5 ★ |
"...Our extensive customer success resources library will help you formulate a strategy on how to engage with customers...." Customer Success Resources & Tools for Better Retention |
| Customer Feedback Management with Promotions |
4.96/5 ★ |
"...Our software combines powerful proprietary survey and campaign management tools with integrations to software platforms you may already use to create a robust framework for measuring customer health, maximizing customer satisfaction, and enhancing revenue...." Peer review from Kilterly |
| measuring net promoter score |
4.81/5 ★ |
"...Kilterly pairs ticketing software and usage data with net promoter (NPS) scores and customer sentiment data to give your team a deep look at the health of each customer s engagement and satisfaction...." Customer Success Software to Retain & Grow Your Client Base |
| measuring customer satisfaction |
4.78/5 ★ |
"...Users can also identify customers level of engagement and satisfaction by assessing ticketing activity, product usage patterns, customer sentiment and net promoter scores...." Peer review |
| Customise Loyalty Program with Promotions |
4.68/5 ★ |
"...Kilterly gives customer success teams the flexibility to manage customer engagement and loyalty anytime, anywhere from computer, tablet or mobile device...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Promotions |
4.97/5 ★ |
"...Our extensive customer success resources library will help you formulate a strategy on how to engage with customers...." Customer Success Resources & Tools for Better Retention |
|
| engaging and following up |
4.97/5 ★ |
| Customer Feedback Management with Promotions |
4.96/5 ★ |
"...Our software combines powerful proprietary survey and campaign management tools with integrations to software platforms you may already use to create a robust framework for measuring customer health, maximizing customer satisfaction, and enhancing revenue...." Peer review from Kilterly |
|
| measuring net promoter score |
4.96/5 ★ |
| measuring customer satisfaction |
4.96/5 ★ |
| Customise Loyalty Program with Promotions |
4.68/5 ★ |
"...Kilterly gives customer success teams the flexibility to manage customer engagement and loyalty anytime, anywhere from computer, tablet or mobile device...." Peer review |
|
22+ more Business Use Cases
Our AI advisor, Wyz, harnessed 484 insights from peers and experts to help you assess how these Kilterly use cases fit your business needs.
Popular Business Setting
for Kilterly
Top Industries
- Financial Services
- Health, Wellness and Fitness
- Computer Software
Popular in
- Small Business
- Enterprise
Peers used Kilterly to Enhance customer relationships and Acquire customers
Kilterly Alternatives
Peer and Expert Opinion on Features
for Kilterly
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (47) |
| Ticketing | Read Reviews (24) |
| Alerts: popups & Notifications | Read Reviews (16) |
| Dashboard | Read Reviews (13) |
| Calculator | Read Reviews (8) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Feedback surveys | Read Reviews (47) |
| Ticketing | Read Reviews (24) |
| Alerts: popups & Notifications | Read Reviews (16) |
| Dashboard | Read Reviews (13) |
| Calculator | Read Reviews (8) |
IT and Other Capabilities
for Kilterly
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (18) |
| Data Import | Read Reviews (13) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (18) |
| Data Import | Read Reviews (13) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (39) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (39) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (45) |
| Custom Reports | Read Reviews (59) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (45) |
| Custom Reports | Read Reviews (59) |
Software Failure Risk Guidance
?for Kilterly
Overall Risk Meter
Top Failure Risks for Kilterly
Vendor Profile Details
Company Name
Kilterly
Company Website
https://kilterly.com/HQ Location
5133 NE Seneca Drive, Ankeny, Iowa 50021, US
Employees
NA
Social
Financials
NA
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