Kibo Personalization Overview

Kibo-personalization offers an unmatched customer experience to drive revenue. Monetate, the leading personalization platform, helps ecommerce businesses scale KPIs and delight customers.

Use Cases

Customers recommend Engagement Management, Merchandising, Content Management, as the business use cases that they have been most satisfied with while using Kibo Personalization.

Other use cases:

  • Cross Selling
  • Segmentation And Targeting
  • Contact List Management
  • Upselling
  • Conversion Management
  • Create Engagement Based Loyalty
  • Lead Engagement
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Kibo Personalization.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Brand Engagement
  • Reduce Bounce
  • Improve Efficiency
  • Increase Average Basket Value
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Kibo Personalization Use-Cases and Business Priorities: Customer Satisfaction Data

Kibo Personalization works with different mediums / channels such as E-Mail. User Generated Content. Blogs etc.

Kibo Personalization's features include Personalization, Predictive Search, and Predictive Analytics. and Kibo Personalization support capabilities include AI Powered, Email Support, Chat Support, etc. also Kibo Personalization analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Personalized content targeting of promotional offers, brands, articles, videos, buyers guides, product badging, and more facilitates the presentation of relevant content to clients exactly when they need it during their journey...." Peer review

Popular Business Setting

for Kibo Personalization

Top Industries

  • Retail
  • Information Technology and Services
  • Sports

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Kibo Personalization is popular in Retail, Information Technology And Services, and Sports and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on Kibo Personalization Use Cases

What benefits does Kibo Personalization offer for Engagement Management?

How does Kibo Personalization address your Merchandising Challenges?

How can Kibo Personalization optimize your Content Management Workflow?

What Are the key features of Kibo Personalization for Cross Selling?

11 buyers and buying teams have used Cuspera to assess how well Kibo Personalization solved their business needs. Cuspera uses 295 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Retail

CASE STUDY Home Hardware

Kibo’s eCommerce and Order Management platform helped Home Hardware improve its online shopping. Home Hardware wanted to give customers more fulfillment options and access to a wider product range. K...ibo let customers see real-time inventory, choose their store, and get items shipped to their home or local store. Store associates can now find inventory across all stores and place orders for customers. The solution created a smooth omnichannel experience for shoppers.

Apparel & Fashion

CASE STUDY Honey Birdette

Kibo Order Management helped Honey Birdette improve its omnichannel retail operations. The company switched from Salesforce OMS and Mulesoft to Kibo and Boomi to save costs and keep strong functional...ity. Kibo gave Honey Birdette real-time inventory visibility and smart order routing. The new system improved customer and associate experiences across all channels. Honey Birdette completed the transition in 12 weeks.

Retail

CASE STUDY Worldwide Golf

Kibo Order Management helped Worldwide Golf unify its multi-brand eCommerce operations. The company had 80 stores, multiple warehouses, and six eCommerce sites on different platforms. They needed to ...connect these systems and improve order routing. Kibo provided a single system for inventory, real-time order flow, and synchronized customer data. This streamlined fulfillment and improved customer experience across all stores.

Food & Beverages

CASE STUDY Jelly Belly

Kibo’s eCommerce Solution helped Jelly Belly grow online sales. Jelly Belly replaced their old system with Kibo’s multi-site platform. The new platform let their team update products and promotions w...ithout IT help. Jelly Belly saw a 72% boost in conversions. The company can now scale sites and meet business needs faster.

Retail

CASE STUDY Sun & Ski Sports

Kibo’s eCommerce platform helped Sun & Ski Sports improve online shopping for customers. The retailer wanted to match its in-store service online and connect shoppers with the right products. Kibo en...abled Sun & Ski Sports to personalize experiences and adapt to trends. As a result, Sun & Ski Sports saw a 57% increase in conversions and double-digit online growth for two years.

Apparel & Fashion

CASE STUDY Laura Canada

Kibo’s order management system helped Laura Canada boost online sales by 400%. The company faced challenges with low inventory depth and a small ecommerce team. Kibo enabled ship-from-store and train...ed store staff to fulfill orders. During COVID-19, stores acted as fulfillment centers, cutting shipping costs and speeding up delivery. Laura Canada saw a 25% increase in revenue from opening up store inventory to online customers.

lightning

Peers used Kibo Personalization for engagement management and merchandising

Kibo Personalization Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.67/5 ★

Read Reviews (25)
Analytics

4.62/5 ★

Read Reviews (24)
Custom Reports

3.40/5 ★

Read Reviews (32)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.67/5 ★

Read Reviews (25)
Analytics

4.62/5 ★

Read Reviews (24)
Custom Reports

3.40/5 ★

Read Reviews (32)

Software Failure Risk Guidance

?

for Kibo Personalization

Overall Risk Meter

Low Medium High

Top Failure Risks for Kibo Personalization

Kibo Software, Inc News

Product

From Catalogs to Clicks: A New Era for B2B Buyer Experiences

Kibo Commerce is revolutionizing B2B commerce with its modern order management solution. The platform unifies B2B commerce, order orchestration, and real-time data, offering benefits like real-time inventory visibility, seamless self-service, and automated workflows. This approach enhances customer experience, reduces operational overhead, and prioritizes high-value clients, aligning with modern buyer expectations and driving profitable growth.

Product

Agentic Commerce: A Look at Proactive AI Experiences in Commerce

Kibo Commerce is advancing its platform with Agentic Commerce, integrating proactive AI agents to enhance customer experiences and operational efficiency. These AI agents anticipate needs, set goals, and take autonomous actions across the commerce journey, from pre-purchase guidance to post-purchase issue resolution. Kibo's AI is deeply integrated, leveraging unified data for accurate predictions and actions, and is accessible via APIs for flexibility in headless architectures.

Customer

Pura Selects KIBO to Optimize Order Management Across D2C and B2B Channels - PRWeb

Pura has chosen Kibo Commerce to enhance its order management capabilities across both direct-to-consumer (D2C) and business-to-business (B2B) channels. This deployment aims to streamline Puras commerce operations, leveraging Kibos composable commerce platform for improved efficiency and scalability in omnichannel order fulfillment.

Product

KIBO Commerce Debuts Unified Marketplace and Dropship Solution for Seamless Digital Product Expansion - PRWeb

Kibo Commerce has launched a unified marketplace and dropship solution designed to help retailers and brands expand their digital product offerings. The new platform integrates marketplace and dropshipping capabilities, enabling seamless onboarding of third-party sellers and efficient product catalog expansion. This solution aims to streamline digital commerce operations and accelerate time-to-market for new products.

Kibo Software, Inc Profile

Company Name

Kibo Software, Inc

Company Website

https://kibocommerce.com/

Year Founded

1995

HQ Location

717 NORTH HARWOOD ST. STE. 1900 DALLAS, TX 75201

Employees

251-500

Social

Financials

M&A