Kibo Personalization Overview

Kibo-personalization offers an unmatched customer experience to drive revenue. Monetate, the leading personalization platform, helps ecommerce businesses scale KPIs and delight customers.

Use Cases

Customers recommend Engagement Management, Merchandising, Content Management, as the business use cases that they have been most satisfied with while using Kibo Personalization.

Other use cases:

  • Cross Selling
  • Segmentation And Targeting
  • Contact List Management
  • Upselling
  • Conversion Management
  • Create Engagement Based Loyalty
  • Lead Engagement
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Kibo Personalization.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Brand Engagement
  • Reduce Bounce
  • Improve Efficiency
  • Increase Average Basket Value
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Kibo Personalization Use-Cases and Business Priorities: Customer Satisfaction Data

Kibo Personalization works with different mediums / channels such as E-Mail. User Generated Content. Blogs etc.

Kibo Personalization's features include Personalization, Predictive Search, and Predictive Analytics. and Kibo Personalization support capabilities include AI Powered, Email Support, Chat Support, etc. also Kibo Personalization analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Certona is a great tool if you are looking to make an investment to provide your customers with a great cross selling onsite functionality...." Peer review by Jacob K., LiveArea - The PFSweb Agency

Popular Business Setting

for Kibo Personalization

Top Industries

  • Retail
  • Information Technology and Services
  • Sports

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Kibo Personalization is popular in Retail, Information Technology And Services, and Sports and is widely used by Enterprise, Large Enterprise, and Mid Market.

Kibo Personalization Customer wins, Customer success stories, Case studies

What solutions does Kibo Personalization provide for Engagement Management?

How can Kibo Personalization enhance your Merchandising process?

How does Kibo Personalization address your Content Management Challenges?

Why is Kibo Personalization the best choice for Cross Selling?

11 buyers and buying teams have used Cuspera to assess how well Kibo Personalization solved their business needs. Cuspera uses 295 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

Pura Selects KIBO to Optimize Order Management Across D2C and B2B Channels - PRWeb

Pura has chosen Kibo Commerce to enhance its order management capabilities across both direct-to-consumer (D2C) and business-to-business (B2B) channels. This deployment aims to streamline Puras comme...rce operations, leveraging Kibos composable commerce platform for improved efficiency and scalability in omnichannel order fulfillment.

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The ODP Corporation Selects Kibo Order Management to Modernize, Streamline and Scale its Operations - PR Web

The ODP Corporation chooses Kibo Order Management to update and improve its operations.

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Ace Hardware - Retail

Kibo Commerce helped Ace Hardware improve its omnichannel retail experience. Ace used Kibo Order Management and eCommerce to connect online and in-store shopping. The solution enabled real-time inven...tory, local pricing, and multiple fulfillment options like BOPIS and curbside pickup. Ace personalized shopping for over 5,400 stores. The partnership led to a big increase in digital revenue and more fulfilled orders.

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Bi-Mart - Retail

Kibo’s BOPIS solution helped Bi-Mart boost online conversions by 200%. Bi-Mart, a large retail chain in the Northwest US, needed a better way for customers to shop online and pick up in-store. With K...ibo and Ignitiv, Bi-Mart improved product information, real-time inventory visibility, and made BOPIS easy for both shoppers and store staff. The new system led to a 200% increase in conversion rate, more orders, and higher revenue.

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Boscov’s - Retail

Kibo helped Boscov’s launch a buy-online, pick up in store (BOPIS) program. Boscov’s wanted to give customers more flexible ways to shop and stay competitive. The BOPIS program let shoppers buy onlin...e and pick up in stores, even during the last days before holidays. This made it easier for customers and increased sales. Boscov’s saw strong customer loyalty and revenue growth with Kibo’s solution.

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CITY Furniture - Retail

Kibo Commerce helped CITY Furniture transform its digital business. The company struggled with Magento's slow APIs and limited features. Kibo's microservices-based platform offered better scalability... and a business-friendly UI. CITY Furniture chose Kibo over other vendors for its modular, composable architecture. The new solution improved cart and checkout performance and supported unique furniture industry needs.

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lightning

Peers used Kibo Personalization for engagement management and merchandising

Kibo Personalization Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.67/5 ★

Read Reviews (25)
Analytics

4.62/5 ★

Read Reviews (24)
Custom Reports

3.40/5 ★

Read Reviews (32)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.67/5 ★

Read Reviews (25)
Analytics

4.62/5 ★

Read Reviews (24)
Custom Reports

3.40/5 ★

Read Reviews (32)

Software Failure Risk Guidance

?

for Kibo Personalization

Overall Risk Meter

Low Medium High

Top Failure Risks for Kibo Personalization

Kibo Software, Inc News

Product

From Catalogs to Clicks: A New Era for B2B Buyer Experiences

Kibo Commerce is revolutionizing B2B commerce with its modern order management solution. The platform unifies B2B commerce, order orchestration, and real-time data, offering benefits like real-time inventory visibility, seamless self-service, and automated workflows. This approach enhances customer experience, reduces operational overhead, and prioritizes high-value clients, aligning with modern buyer expectations and driving profitable growth.

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Product

Agentic Commerce: A Look at Proactive AI Experiences in Commerce

Kibo Commerce is advancing its platform with Agentic Commerce, integrating proactive AI agents to enhance customer experiences and operational efficiency. These AI agents anticipate needs, set goals, and take autonomous actions across the commerce journey, from pre-purchase guidance to post-purchase issue resolution. Kibo's AI is deeply integrated, leveraging unified data for accurate predictions and actions, and is accessible via APIs for flexibility in headless architectures.

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Product

KIBO Commerce Debuts Unified Marketplace and Dropship Solution for Seamless Digital Product Expansion - PRWeb

Kibo Commerce has launched a unified marketplace and dropship solution designed to help retailers and brands expand their digital product offerings. The new platform integrates marketplace and dropshipping capabilities, enabling seamless onboarding of third-party sellers and efficient product catalog expansion. This solution aims to streamline digital commerce operations and accelerate time-to-market for new products.

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Product

KIBO Announces Agentic Launchpad to Accelerate Smarter Commerce at Scale

Kibo Commerce has launched Agentic Launchpad, a new solution designed to accelerate smarter commerce at scale. The platform leverages advanced technology to help retailers and brands optimize digital commerce operations, streamline workflows, and enhance customer experiences across channels.

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Kibo Software, Inc Profile

Company Name

Kibo Software, Inc

Company Website

https://kibocommerce.com/

Year Founded

1995

HQ Location

717 NORTH HARWOOD ST. STE. 1900 DALLAS, TX 75201

Employees

251-500

Social

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Financials

M&A