Kibo Personalization Overview
This is a summary of the comprehensive capabilities and benefits of Kibo Personalization based on over 295 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if Kibo Personalization is right for your needs? Our Cuspera AI engine can evaluate how Kibo Personalization fits your specific business needs, industry, and context. Get your personalized assessment report today.
Kibo Personalization supports business activities such as:
- Engagement Management
- Merchandising
- Content Management
- Cross Selling
- Segmentation And Targeting
Kibo Personalization can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Improve ROI, Improve Brand Engagement, etc. It can help manage these activities if you use E-Mail User Generated Content Blogs etc. for these needs. As a solution, Kibo Personalization's capabilities include Personalization, Predictive Search, and Predictive Analytics.
Kibo Personalization was founded in 1995. Retail Vertical is its biggest customer base.
Reviews
"...They make it very easy to see where they are driving revenue and engagement, which I appreciate...." Peer review by Gail B., Vice President, Marketing & Analytics, Retail
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Kibo Personalization solved their business needs. Cuspera uses 295 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Kibo Personalization.
Use Cases
Peers recommend Engagement Management , Merchandising , Content Management , as the business use cases that they have been most satisfied while using Kibo Personalization.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.93/5 ★ |
"...They make it very easy to see where they are driving revenue and engagement, which I appreciate...." Peer review by Gail B., Vice President, Marketing & Analytics, Retail |
| engaging and following up |
4.92/5 ★ |
"...Trusted by more than 600 brands in over 70 countries, Certona's patented technology leverages machine learning and predictive analytics to deliver a fully-orchestrated experience with optimized content and messaging to increase engagement and conversions across all customer touchpoints...." Peer review from Certona, A Kibo Company |
| Merchandising with E-Mail |
4.75/5 ★ |
"...Certona is very configurable, whic enables us both to apply our merchandising guidelines and to provide very curated recommendations to the end users. . ...." Peer review by Gareth L., CGO, Retail |
| Content Management with E-Mail, User Generated Content, Blogs, Promotions, Video, Offline, Point Of Sale and Mobile |
4.71/5 ★ |
"...Personalized content targeting of promotional offers, brands, articles, videos, buyers guides, product badging, and more facilitates the presentation of relevant content to clients exactly when they need it during their journey...." Peer review |
| content publishing |
4.16/5 ★ |
"...Personalized content targeting of promotional offers, brands, articles, videos, buyers guides, product badging, and more facilitates the presentation of relevant content to clients exactly when they need it during their journey...." Peer review |
| searching for content |
3.88/5 ★ |
"...The predictive search and discovery functionality uses deep learning algorithms to present visitors with content and search results that are most likely to engage them, whilst the product recommendations tool delivers the most relevant products to each individual visitor...." Peer review |
| content curation |
3.42/5 ★ |
"...WIth Certona, businesses can create targeted content and steps within the customer journey using real-time content and customer profiling...." Peer review |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.93/5 ★ |
"...They make it very easy to see where they are driving revenue and engagement, which I appreciate...." Peer review by Gail B., Vice President, Marketing & Analytics, Retail |
|
| engaging and following up |
4.93/5 ★ |
| Merchandising with E-Mail |
4.75/5 ★ |
"...Certona is very configurable, whic enables us both to apply our merchandising guidelines and to provide very curated recommendations to the end users. . ...." Peer review by Gareth L., CGO, Retail |
|
| Content Management with E-Mail, User Generated Content, Blogs, Promotions, Video, Offline, Point Of Sale and Mobile |
4.71/5 ★ |
"...Personalized content targeting of promotional offers, brands, articles, videos, buyers guides, product badging, and more facilitates the presentation of relevant content to clients exactly when they need it during their journey...." Peer review |
|
| content publishing |
4.71/5 ★ |
| searching for content |
4.71/5 ★ |
| content curation |
4.71/5 ★ |
11+ more Business Use Cases
Our AI advisor, Wyz, harnessed 295 insights from peers and experts to help you assess how these Kibo Personalization use cases fit your business needs.
Popular Business Setting
for Kibo Personalization
Top Industries
- Retail
- Information Technology and Services
- Sports
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Peers used Kibo Personalization to Increase sales & revenue and Enhance customer relationships
Peer and Expert Opinion on Features
for Kibo Personalization
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (66) |
| Predictive search | Read Reviews (6) |
| Predictive analytics | Read Reviews (6) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (66) |
| Predictive search | Read Reviews (6) |
| Predictive analytics | Read Reviews (6) |
IT and Other Capabilities
for Kibo Personalization
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (14) |
| Data Export | Read Reviews (8) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (14) |
| Data Export | Read Reviews (8) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (3) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| 24/7 Support | Read Reviews (28) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (3) |
| Chat Support | Read Reviews (3) |
| Phone Support | Read Reviews (3) |
| 24/7 Support | Read Reviews (28) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (25) |
| Analytics | Read Reviews (24) |
| Custom Reports | Read Reviews (32) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (25) |
| Analytics | Read Reviews (24) |
| Custom Reports | Read Reviews (32) |
Software Failure Risk Guidance
?for Kibo Personalization
Overall Risk Meter
Top Failure Risks for Kibo Personalization
Vendor Profile Details
HQ Location
717 NORTH HARWOOD ST. STE. 1900 DALLAS, TX 75201
Employees
251-500
Social
Financials
M&A
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