Kibo Order Management: Use-Cases, Insights and Reviews | 2025 Cuspera

Kibo Commerce helped Ace Hardware improve its omnichannel retail experience. Ace used Kibo Order Management and eCommerce to connect online and in-store shopping. The solution enabled real-time inven...tory, local pricing, and multiple fulfillment options like BOPIS and curbside pickup. Ace personalized shopping for over 5,400 stores. The partnership led to a big increase in digital revenue and more fulfilled orders.
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Kibo’s BOPIS solution helped Bi-Mart boost online conversions by 200%. Bi-Mart, a large retail chain in the Northwest US, needed a better way for customers to shop online and pick up in-store. With K...ibo and Ignitiv, Bi-Mart improved product information, real-time inventory visibility, and made BOPIS easy for both shoppers and store staff. The new system led to a 200% increase in conversion rate, more orders, and higher revenue.
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Kibo helped Boscov’s launch a buy-online, pick up in store (BOPIS) program. Boscov’s wanted to give customers more flexible ways to shop and stay competitive. The BOPIS program let shoppers buy onlin...e and pick up in stores, even during the last days before holidays. This made it easier for customers and increased sales. Boscov’s saw strong customer loyalty and revenue growth with Kibo’s solution.
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Kibo Commerce helped CITY Furniture transform its digital business. The company struggled with Magento's slow APIs and limited features. Kibo's microservices-based platform offered better scalability... and a business-friendly UI. CITY Furniture chose Kibo over other vendors for its modular, composable architecture. The new solution improved cart and checkout performance and supported unique furniture industry needs.
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