Informatica Cloud MDM - Customer 360 for Salesforce Overview

Informatica-Cloud-MDM---Customer-360-for-Salesforce integrates on-premises and SaaS data. Users can access necessary data timely and efficiently.

This is a summary of the comprehensive capabilities and benefits of Informatica Cloud MDM - Customer 360 for Salesforce based on over 51 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Informatica Cloud MDM - Customer 360 for Salesforce is right for your needs? Our Cuspera AI engine can evaluate how Informatica Cloud MDM - Customer 360 for Salesforce fits your specific business needs, industry, and context. Get your personalized assessment report today.

Informatica Cloud MDM - Customer 360 for Salesforce supports business activities such as:

  • Contact List Management
  • Workflow Management
  • Performance Management
  • Customise Loyalty Program
  • Engagement Management

Informatica Cloud MDM - Customer 360 for Salesforce can help you with many business goals, such as Enhance Customer Relationships, and Acquire Customers. As a solution, Informatica Cloud MDM - Customer 360 for Salesforce's capabilities include Recording.

Informatica Cloud MDM - Customer 360 for Salesforce was founded in 1993. Utilities Vertical is its biggest customer base.

Reviews

"...Informatica Cloud MDM includes Cloud MDM Customer 360 for Salesforce, allowing users to trust in customer and contact data with integrated data management that maximizes the capabilities of Salesforce...." Peer review

Informatica Cloud MDM - Customer 360 for Salesforce Reviews

11 buyers and buying teams have used Cuspera to assess how well Informatica Cloud MDM - Customer 360 for Salesforce solved their business needs. Cuspera uses 51 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Informatica Cloud MDM - Customer 360 for Salesforce.

Use Cases

Peers recommend Contact List Management , Workflow Management , Performance Management , as the business use cases that they have been most satisfied while using Informatica Cloud MDM - Customer 360 for Salesforce.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contact List Management

3.88/5 ★

Read Reviews (2)

"...Informatica Cloud MDM includes Cloud MDM Customer 360 for Salesforce, allowing users to trust in customer and contact data with integrated data management that maximizes the capabilities of Salesforce...."
Workflow Management

3.42/5 ★

Read Reviews (1)

"...Workflow for manual merge of contacts...."
Performance Management

3.42/5 ★

Read Reviews (1)

"...Cloud MDM is used to perform master data management services with salesforce.com...."
PEER EXPERIENCES
Contact List Management

3.88/5 ★

Read Reviews (2)

"...Informatica Cloud MDM includes Cloud MDM Customer 360 for Salesforce, allowing users to trust in customer and contact data with integrated data management that maximizes the capabilities of Salesforce...." Peer review
Workflow Management

3.42/5 ★

Read Reviews (1)

"...Workflow for manual merge of contacts...." Peer review by Executive in Corporate
Performance Management

3.42/5 ★

Read Reviews (1)

"...Cloud MDM is used to perform master data management services with salesforce.com...." Peer review by Executive in Corporate

Case Studies

COMPANY CASE STUDIES
Informatica Cloud MDM - Customer 360 for Salesforce case study
CASE STUDY RS Group

Informatica’s cloud-native MDM helped RS Group unify 1.1 million customer records from legacy systems. RS Group needed a single customer view to support digital sales and global growth. Informatica enabled personalized experiences and built AI-ready data. The company expects a 33% reduction in frau...d. Over 60% of revenue now comes from digital channels.

Read More
Informatica Cloud MDM - Customer 360 for Salesforce case study
CASE STUDY SUBARU

SUBARU used Informatica’s cloud data integration service to connect and manage product lifecycle data across departments. Before, data was siloed, making recalls and quality checks hard. With Informatica, SUBARU automated data connections from development to maintenance. This improved car quality, ...productivity, and customer satisfaction. The company completed 400 data catalogs and saw better data quality and traceability.

Read More
Informatica Cloud MDM - Customer 360 for Salesforce case study
CASE STUDY Petmate

Informatica helped Petmate unify its data management with a cloud platform. Petmate integrated data faster between Snowflake and its IT and OT systems. The company cut a critical workload from four minutes to twenty seconds using Informatica's mass ingestion. Petmate automated its order-to-cash pro...cess and consolidated three data tools. Informatica's flexible license reduced overhead costs and enabled innovation with AI features.

Read More

Based on peer insights

Cuspera recommends Informatica Cloud MDM - Customer 360 for Salesforce for

Use Cases Contact List Management , Workflow Management , Performance Management
Features Recording
Business Priorities Enhance Customer Relationships, Acquire Customers
Industries Utilities, Pharmaceuticals, Retail

Popular Business Setting

for Informatica Cloud MDM - Customer 360 for Salesforce

Top Industries

  • Utilities
  • Pharmaceuticals
  • Retail

Popular in

  • Enterprise

Peer and Expert Opinion on Features

for Informatica Cloud MDM - Customer 360 for Salesforce

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

3.31/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Recording

3.31/5 ★

Read Reviews (5)

IT and Other Capabilities

for Informatica Cloud MDM - Customer 360 for Salesforce

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.65/5 ★

Read Reviews (8)
Data Export

3.58/5 ★

Read Reviews (6)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.65/5 ★

Read Reviews (8)
Data Export

3.58/5 ★

Read Reviews (6)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.62/5 ★

Read Reviews (4)
Email Support

2.91/5 ★

Read Reviews (1)
Chat Support

2.91/5 ★

Read Reviews (1)
Phone Support

2.91/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.62/5 ★

Read Reviews (4)
Email Support

2.91/5 ★

Read Reviews (1)
Chat Support

2.91/5 ★

Read Reviews (1)
Phone Support

2.91/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.31/5 ★

Read Reviews (5)
Analytics

2.91/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.31/5 ★

Read Reviews (5)
Analytics

2.91/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Informatica Cloud MDM - Customer 360 for Salesforce

Top Failure Risks for Informatica Cloud MDM - Customer 360 for Salesforce

Vendor Profile Details

Company Name

Informatica Inc

Year Founded

1993

HQ Location

2100 Seaport Blvd Redwood City, CA 94063 USA

Employees

1001-5000

Social

Financials

IPO