Ideagen Quality Management: Use-Cases, Insights and Reviews | 2025 Cuspera

4.02 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

A modular SaaS solution designed with the needs of quality managers in mind

Ideagen Quality Management Overview

Q-Pulse provides an integrated approach to quality, safety, and risk management. It helps organizations achieve operational excellence.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Ideagen Quality Management.

Other use cases:

Customer Feedback Management
Collaboration
Training & Onboarding
Community Building
Performance Management
Sending & Publishing Communications

See all use cases See less use cases

Business Priorities

Manage Risk and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Ideagen Quality Management.

Other priorities:

Improve Stakeholder Relations

See all business priorities See less business priorities

Ideagen Quality Management Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Q-Pulse also offers native apps for iOS and Android, which include audit, document management, and reporting capabilities, and can be used to collaborate, communicate, and submit reports in real time while outside of the office...." Peer review

Popular Business Setting

for Ideagen Quality Management

Top Industries

Manufacturing
Oil & Energy
Hospital & Health Care

Popular in

Mid Market
Enterprise
Small Business

Ideagen Quality Management is popular in Manufacturing, Oil & Energy, and Hospital & Health Care and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Ideagen Quality Management Use Cases

How does Ideagen Quality Management address your Workflow Management Challenges?

Why is Ideagen Quality Management the best choice for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Ideagen Quality Management solved their business needs. Cuspera uses 148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Financial Services

CASE STUDY FORUM Credit Union

Ideagen helped FORUM Credit Union move away from manual auditing. The credit union increased audit capacity by 35%. They reduced manual tasks. Compliance with regulatory standards improved. The solut...ion made audits faster and more efficient.

Financial Services

CASE STUDY National Bank of Georgia

Ideagen helped the National Bank of Georgia improve its internal audit processes. The bank had problems with manual audits. With Ideagen, they made their work faster. They managed risks better. They ...met IIA standards for compliance. This made their audits stronger and more reliable.

Food & Beverages

CASE STUDY Heineken

Ideagen Internal Audit helped Heineken standardize audit processes across over 165 breweries worldwide. Heineken needed a centralized system to manage complex audits as they grew. The solution improv...ed efficiency and compliance. Audit findings dropped from 100 to nearly zero per inspection. Heineken now has a refined, global auditing process.

CASE STUDY BDO

Ideagen Internal Audit helped BDO unify audit, risk, and control for the three lines of defense. BDO needed to integrate risk management, compliance, and internal audit functions. The solution stream...lined audit processes and improved operational oversight. BDO saw better audit quality, more control over documentation, and stronger risk awareness. This made audits more efficient and supported growth in audit advisory services.

Peers used Ideagen Quality Management for workflow management and helpdesk management

Ideagen Quality Management Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	4.58/5 ★ Read Reviews (12)
Analytics	3.83/5 ★ Read Reviews (2)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.58/5 ★ Read Reviews (12)
Analytics	3.83/5 ★ Read Reviews (2)

Software Failure Risk Guidance

for Ideagen Quality Management

Top Failure Risks for Ideagen Quality Management

Ideagen Plc News

M&A 31/08/2025

Ideagen completes acquisition of environmental intelligence company Envirosuite

Ideagen has completed its acquisition of Envirosuite, an environmental intelligence technology company. This acquisition enhances Ideagen's Environmental, Health, and Safety (EHS) portfolio by integrating Envirosuite's real-time data analytics and environmental monitoring solutions. Envirosuite's technology addresses challenges like noise management and air quality monitoring, serving clients such as London Heathrow Airport and BHP.

M&A 20/08/2025

Envirosuite shareholders vote in favour of joining Ideagen

Envirosuite shareholders have approved the acquisition by Ideagen's subsidiary, EVS BidCo Pty Limited, with 99.54% voting in favor. The deal awaits court approval, with Envirosuite set to join Ideagen on August 20, 2025, pending final clearance. Envirosuite specializes in environmental intelligence technology for sectors like aviation and mining.

M&A 20/08/2025

Ideagen expands safety solutions with Reactec acquisition

Ideagen has acquired Reactec, a provider of wearable technology and data analytics, to enhance its safety solutions for high-risk industries. This acquisition aims to integrate Reactec's technology with Ideagen's software, offering advanced tools for managing workplace health and safety risks. This move aligns with Ideagen's strategy to innovate and deliver comprehensive solutions for safer workplaces.

Awards 20/08/2025

Ideagen Authenticate shortlisted for Supply Chain Excellence awards

Ideagen Authenticate has been shortlisted in the Supply Chain Visibility category at the 2025 Supply Chain Excellence Awards. This recognition highlights Ideagen's commitment to enhancing traceability, transparency, and collaboration in supply chains, particularly in the food and beverage industry. Winners will be announced in November 2025.

Ideagen Plc Profile

Company Name

Ideagen Plc

Company Website

https://www.ideagen.com

HQ Location

Ruddington, Nottingham

Employees

51-100

Social

Financials

IPO