Ideagen Quality Management Overview

Q-Pulse provides an integrated approach to quality, safety, and risk management. It helps organizations achieve operational excellence.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Ideagen Quality Management.

Other use cases:

  • Customer Feedback Management
  • Collaboration
  • Training & Onboarding
  • Community Building
  • Performance Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Manage Risk and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Ideagen Quality Management.

Other priorities:

  • Improve Stakeholder Relations
See all business priorities See less business priorities

Ideagen Quality Management Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Structures, workflows, data security, alerts, and escalations can all be configured in Q-Pulse to reflect organizational standards and processes...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Because the software is configurable we have been able to create templates and workflows that fit how our business actually works. ..." Quality Management Software
"...Ideagen provides full on-boarding support to help you migrate and improve your existing business processes from day one...." Quality Management Software
"...Last year, it acquired its first US-based business in the form of New York and Kansas-based Medforce Technologies Inc for $8.7m and followed that up with the $7million purchase of North Carolina s InspectionXpert. ..." Leadership guru unveiled as keynote speaker for Ideagen s US customer seminar in Atlanta

Popular Business Setting

for Ideagen Quality Management

Top Industries

  • Manufacturing
  • Oil & Energy
  • Hospital & Health Care

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Ideagen Quality Management is popular in Manufacturing, Oil & Energy, and Hospital & Health Care and is widely used by Mid Market, Enterprise, and Small Business.

Ideagen Quality Management Customer wins, Customer success stories, Case studies

What solutions does Ideagen Quality Management provide for Workflow Management?

Why is Ideagen Quality Management the best choice for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Ideagen Quality Management solved their business needs. Cuspera uses 148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Yo-Chi - Food & Beverages - Medium

Melbourne, Australia

Yo-Chi used Ideagen Procedure Management to unify audits, SOPs, and training across 60+ locations. The platform replaced paper-based audits and inconsistent procedures with a single source of truth. ...Training became consistent, and new venue openings turned into a near-replicable process. Real-time audit visibility and accelerated onboarding improved operational consistency. Yo-Chi scaled rapidly while maintaining high guest experience standards.

PSI CRO - Pharmaceuticals - Medium

Zug, Switzerland

Ideagen helped PSI CRO improve their internal audit process. PSI CRO needed a tool to save time and make audits more meaningful. The company faced challenges with manual processes and global consiste...ncy. Ideagen offered a flexible, easy-to-use solution that fit their needs. PSI CRO now adapts audits quickly and plans to grow their team using Ideagen.

Leeds University Business School - Education - Large

Leeds, UK

Ideagen’s audit intelligence solution helped Leeds University Business School speed up research for students. Manual data extraction was replaced with streamlined, browser-based access to quality aud...it data. Students gained more time for analysis and produced more audit-related dissertations. In 2023, a research paper was published in the European Accounting Review, challenging established audit fee methods. The school’s reputation in accounting and finance research grew stronger.

International Personal Finance (IPF) - Financial Services - Large

Leeds, UK

Ideagen Risk Management helped International Personal Finance (IPF) move from manual, Excel-based risk tracking to a centralized digital system. IPF reduced reporting time and gained real-time access... to risk data. The solution enabled better decision-making and improved internal controls. Stakeholders now have dynamic reporting and faster risk mitigation. IPF can focus more on strategic initiatives, not just administration.

BBVA - Banking - Very Large

Madrid, Spain

Ideagen helped BBVA standardize its audit processes across global operations. BBVA improved communication and risk management for 650 users. The solution enabled consistent audit methodology and comp...liance with international standards. BBVA achieved centralized document management and enhanced compliance tracking. The bank also met 21 CFR Part 11 requirements. Ideagen's platform supported easy deployment and offline use.

Travis County - Government - Large

Austin, USA

Ideagen Internal Audit helped Travis County cut audit preparation time by 50%. The county replaced manual processes and shared drives with a centralized audit platform. This improved data accuracy an...d integrity. The risk matrix feature enabled targeted audits on high-risk areas. Audit consistency and risk management improved across all departments.

lightning

Peers used Ideagen Quality Management for workflow management and helpdesk management

Ideagen Quality Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.58/5

Read Reviews (12)
Analytics

3.83/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.58/5

Read Reviews (12)
Analytics

3.83/5

Read Reviews (2)

Software Failure Risk Guidance

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for Ideagen Quality Management

Top Failure Risks for Ideagen Quality Management

Ideagen Plc News

Awards

Ideagen extends Leader streaks across its portfolio in the G2 Fall 2026 Reports

Ideagen has achieved significant recognition in the G2 Fall 2026 Reports, earning Leader badges across nine product lines. Ideagen Quality Management led with 14 consecutive quarters as a G2 Leader, while Ideagen Healthcare Guardian earned its first Leader badge in Healthcare Risk Management. The recognition reflects Ideagen's strong customer trust in regulated industries.

M&A

Ideagen Expands EHS Portfolio with Acquisition of Work Wallet

Ideagen has acquired Work Wallet, a UK-based mobile-first EHS software provider, to enhance its EHS capabilities in the Americas and EMEA. This acquisition allows Ideagen to offer rapid deployment solutions for field-based operations, integrating Work Wallet's mobile architecture with Ideagen's existing safety and compliance technologies. The move supports Ideagen's strategy to provide comprehensive, real-time safety and compliance solutions.

Awards

Ideagen expands EHS portfolio with acquisition of Work Wallet

Ideagen has been recognized as a leading innovator in governance, risk, and compliance (GRC) technology and agentic AI by the independent analyst firm Verdantix.

M&A

Ideagen Acquires Work Wallet to Expand EHS Solutions

Ideagen has acquired Work Wallet, a UK-based developer of mobile-first environmental, health, and safety (EHS) software. This acquisition enhances Ideagen's EHS capabilities in the Americas and EMEA, offering rapid deployment and mobile solutions for field-based operations. The integration of Work Wallet with Ideagen's existing solutions aims to provide comprehensive safety management and compliance processes.

Ideagen Plc Profile

Company Name

Ideagen Plc

Company Website

https://www.ideagen.com

HQ Location

Ruddington, Nottingham

Employees

51-100

Social

Financials

IPO