Ideagen Quality Management Overview

Q-Pulse provides an integrated approach to quality, safety, and risk management. It helps organizations achieve operational excellence.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Ideagen Quality Management.

Other use cases:

  • Customer Feedback Management
  • Collaboration
  • Training & Onboarding
  • Community Building
  • Performance Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Manage Risk and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Ideagen Quality Management.

Other priorities:

  • Improve Stakeholder Relations
See all business priorities See less business priorities

Ideagen Quality Management Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Structures, workflows, data security, alerts, and escalations can all be configured in Q-Pulse to reflect organizational standards and processes...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Structures, workflows, data security, alerts, and escalations can all be configured in Q-Pulse to reflect organizational standards and processes...." Peer review
"...Ideagen provides full on-boarding support to help you migrate and improve your existing business processes from day one...." Quality Management Software
"...We are committed to building an Ideagen Community, which will provide new material to inform, inspire and engage our customers...." Quality Management Software

Popular Business Setting

for Ideagen Quality Management

Top Industries

  • Manufacturing
  • Oil & Energy
  • Hospital & Health Care

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Ideagen Quality Management is popular in Manufacturing, Oil & Energy, and Hospital & Health Care and is widely used by Mid Market, Enterprise, and Small Business.

Ideagen Quality Management Customer wins, Customer success stories, Case studies

How does Ideagen Quality Management address your Workflow Management Challenges?

What Are the key features of Ideagen Quality Management for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well Ideagen Quality Management solved their business needs. Cuspera uses 148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

TSL Healthcare - Healthcare - Medium

Wakefield, UK

TSL Healthcare used Ideagen Collaboration Portal to manage complex product development and compliance. The platform centralized document control and improved audit readiness. Teams across multiple lo...cations collaborated in real time, reducing manual errors. Automated version control helped meet strict regulatory standards. Project visibility and accountability increased, boosting productivity.

 

Spire Healthcare - Hospital & Health Care - Large

London, UK

Ideagen Quality Management helped Spire Healthcare standardize procedures across 22 laboratories. The company struggled with paper-based systems and inconsistent practices, making ISO 15189 accredita...tion difficult. With Ideagen, Spire Healthcare centralized document management and audits. They eliminated up to 100 errors per inspection and achieved zero findings post-inspection. The solution enabled quick accreditation and improved staff ownership of quality processes.

 

Siemens Mobility - Transportation/Trucking/Railroad - Very Large

Munich, Germany

Ideagen Collaboration Portal helped Siemens Mobility save 1,000 hours per bid. The company struggled with poor version control and slow collaboration. With Ideagen Huddle, they improved document mana...gement and security. Siemens Mobility achieved a 90% win rate on bids. The platform made teamwork faster and more reliable.

 

BT Group - Telecommunications - Very Large

London, UK

BT Group used Ideagen software to centralize audit and document management. They replaced multiple outdated databases with a single system. This change reduced time spent on corrective actions and cu...t costs. The new solution brought a standardized approach to quality across all business lines. BT Group gained flexibility to support new ways of working. Efficiency and consistency improved across their global operations.

 

National Australia Bank (NAB) London - Financial Services - Large

London, UK

Ideagen WorkRite helped National Australia Bank (NAB) London achieve 100% compliance with UK HSE regulations. The bank automated DSE administration and onboarding, saving time and reducing manual wor...k. Support queries dropped as employees received instant ergonomic recommendations. Staff wellbeing and satisfaction improved with comprehensive training. NAB London avoided fines and office closures by meeting all regulatory requirements.

 

Lambert Smith Hampton - Real Estate - Large

London, UK

Ideagen Collaboration Portal helped Lambert Smith Hampton manage up to 11 bids weekly and submit over 200 bids in one year. The platform solved problems with document version control and team collabo...ration. LSH improved security and made it easy to add users and external partners. Bid processes became faster and more efficient. Team members saved time and effort with streamlined document management.

lightning

Peers used Ideagen Quality Management for workflow management and helpdesk management

Ideagen Quality Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.58/5 ★

Read Reviews (12)
Analytics

3.83/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.58/5 ★

Read Reviews (12)
Analytics

3.83/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Ideagen Quality Management

Top Failure Risks for Ideagen Quality Management

Ideagen Plc News

Partnership

Ideagen and Carahsoft Partner to Bring Environmental Health, Safety, Compliance and GRC Solutions to the Public Sector

Ideagen partners with Carahsoft to distribute its EHSQ and GRC solutions to the public sector. Carahsoft will act as Ideagen's Master Government Aggregator, facilitating access through reseller partners and government contracts. This collaboration aims to enhance safety, compliance, and operational resilience for federal, state, and local agencies.

Awards

Ideagen extends Leader streaks across its portfolio in the G2 Fall 2026 Reports

Ideagen has achieved significant recognition in the G2 Fall 2026 Reports, earning Leader badges across nine product lines. Ideagen Quality Management led with 14 consecutive quarters as a G2 Leader, while Ideagen Healthcare Guardian earned its first Leader badge in Healthcare Risk Management. The recognition reflects Ideagen's strong customer trust in regulated industries.

M&A

Ideagen Expands EHS Portfolio with Acquisition of Work Wallet

Ideagen has acquired Work Wallet, a UK-based mobile-first EHS software provider, to enhance its EHS capabilities in the Americas and EMEA. This acquisition allows Ideagen to offer rapid deployment solutions for field-based operations, integrating Work Wallet's mobile architecture with Ideagen's existing safety and compliance technologies. The move supports Ideagen's strategy to provide comprehensive, real-time safety and compliance solutions.

Awards

Ideagen expands EHS portfolio with acquisition of Work Wallet

Ideagen has been recognized as a leading innovator in governance, risk, and compliance (GRC) technology and agentic AI by the independent analyst firm Verdantix.

Ideagen Plc Profile

Company Name

Ideagen Plc

Company Website

https://www.ideagen.com

HQ Location

Ruddington, Nottingham

Employees

51-100

Social

Financials

IPO