Ideagen Quality Management Overview

Q-Pulse provides an integrated approach to quality, safety, and risk management. It helps organizations achieve operational excellence.

Use Cases

Customers recommend Workflow Management, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Ideagen Quality Management.

Other use cases:

  • Customer Feedback Management
  • Collaboration
  • Training & Onboarding
  • Community Building
  • Performance Management
  • Sending & Publishing Communications
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Business Priorities

Manage Risk and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Ideagen Quality Management.

Other priorities:

  • Improve Stakeholder Relations
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Ideagen Quality Management Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Ideagen's quality solutions help organisations manage quality, safety reporting and management, customer feedback, supply chain management and comply with a wide range of ISO and other standards...." Peer review from Ideagen

Peer review evidence (same sources as the product rating summary)

"...Because the software is configurable we have been able to create templates and workflows that fit how our business actually works. ..." Quality Management Software
"...Ideagen provides full on-boarding support to help you migrate and improve your existing business processes from day one...." Quality Management Software
"...Last year, it acquired its first US-based business in the form of New York and Kansas-based Medforce Technologies Inc for $8.7m and followed that up with the $7million purchase of North Carolina s InspectionXpert. ..." Leadership guru unveiled as keynote speaker for Ideagen s US customer seminar in Atlanta

Popular Business Setting

for Ideagen Quality Management

Top Industries

  • Manufacturing
  • Oil & Energy
  • Hospital & Health Care

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Ideagen Quality Management is popular in Manufacturing, Oil & Energy, and Hospital & Health Care and is widely used by Mid Market, Enterprise, and Small Business.

Ideagen Quality Management Customer wins, Customer success stories, Case studies

Why is Ideagen Quality Management the best choice for Workflow Management?

How can Ideagen Quality Management enhance your Engagement Management process?

11 buyers and buying teams have used Cuspera to assess how well Ideagen Quality Management solved their business needs. Cuspera uses 148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

US Department of Energy (DOE), Hanford Site - Government Administration - Very Large

Washington, USA

Ideagen’s quality, safety and compliance software replaced spreadsheets at the DOE’s Hanford Site. The platform unified contractor assurance, giving real-time oversight and secure data access across ...multiple contractors. DOE gained direct system access, automating workflows and reducing manual record requests. Mobile app rollout let field workers log issues instantly, improving safety and compliance. Automated review processes ensured prompt follow-up on non-compliance, boosting confidence and efficiency.

University of Kansas - Education - Large

Lawrence, USA

Ideagen Audit Analytics helped the University of Kansas improve research quality. The university needed reliable, comprehensive datasets for academic studies. Ideagen provided seamless integration, r...esponsive support, and rich data modules. Researchers saved time on data sourcing and focused more on publishing and innovation. The platform enabled new courses and increased academic recognition through published papers.

Sussex Community NHS Foundation Trust - Hospital & Health Care - Large

Brighton, UK

Sussex Community NHS Foundation Trust used Ideagen Healthcare Guardian to centralise governance processes. Over 200 teams adopted the new self-assessment tool, with more than three quarters completin...g assessments in two months. The platform replaced fragmented spreadsheets and documents, enabling real-time evidence management and continuous CQC readiness. Managers now use visual dashboards to identify areas for improvement. The Trust moved from reactive inspections to proactive compliance, reducing last-minute stress and improving quality conversations.

Maidstone and Tunbridge Wells NHS Trust - Hospital & Health Care - Large

Maidstone, UK

Maidstone and Tunbridge Wells NHS Trust used Ideagen Healthcare Guardian to unify fragmented governance systems. The Trust replaced manual workflows and spreadsheets with a single platform, improving... data quality and oversight. Monthly incident reports increased by 54%, from 1,300 to over 2,000, showing better staff engagement. Real-time dashboards and automation reduced admin work and improved reporting speed. The Trust earned national recognition for its governance transformation.

Greater Manchester Mental Health NHS Foundation Trust - Hospital & Health Care - Large

Manchester, UK

Ideagen Healthcare Guardian helped Greater Manchester Mental Health NHS Foundation Trust improve patient safety and meet LFPSE compliance. The Trust replaced its old Datix system, which made incident... tracking slow and manual. With Ideagen, staff can now link incidents to individuals and generate reports instantly. Real-time dashboards give leaders a clear view of risks and feedback. Automated reporting and better permissions save time and boost security. The Trust plans to expand the platform to support new clinical divisions and AI-powered features.

Longwood University - Education - Medium

Farmville, USA

Ideagen Audit helped Longwood University save 1,200 audit hours each year. The team replaced manual, paper-based audits with digital workflows. They eliminated time-consuming tasks like page numberin...g and document formatting. Built-in time tracking showed they saved 100 hours per audit. The team used this time for higher-value audit activities. The switch also reduced paper use, supporting the university's sustainability goals.

lightning

Peers used Ideagen Quality Management for workflow management and helpdesk management

Ideagen Quality Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.58/5

Read Reviews (12)
Analytics

3.83/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.58/5

Read Reviews (12)
Analytics

3.83/5

Read Reviews (2)

Software Failure Risk Guidance

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for Ideagen Quality Management

Top Failure Risks for Ideagen Quality Management

Ideagen Plc News

Awards

Ideagen earns 70+ G2 badges for sixth consecutive quarter, driven by customer trust across regulated industries

Ideagen has earned 73 G2 badges in the Summer 2026 Reports, marking six consecutive quarters of surpassing 70 badges. The company received 44 Leader badges across 14 products, reflecting strong customer trust in regulated industries. Ideagen also achieved 17 specialist badges for aspects like Best Estimated ROI and Fastest Implementation, highlighting its impact in safety, quality, and compliance management.

Awards

Ideagen named a Service Star in Document Management by Info-Tech Research Group

Ideagen has been recognized as a Service Star in Document Management by Info-Tech Research Group, based on customer feedback. The Ideagen Collaboration Portal, praised for support quality, business value, and partnership, achieved a Net Emotional Footprint score of +97. This recognition highlights Ideagen's commitment to secure document management for highly regulated industries.

Partnership

Ideagen: Partnering with Glasgow 2026 for Success

Ideagen has partnered with Glasgow 2026 as the Official AI Technology Principal Partner and Presenting Partner for Netball. This partnership will enhance Ideagen's brand visibility at the UK's major sporting event, aligning with their commitment to excellence and safety. Ideagen will also provide sporting equipment and opportunities for youth engagement in sport and technology.

Partnership

Glasgow 2026 Commonwealth Games adds Ideagen as AI technology principal ...

Ideagen has been named the AI technology principal partner for the Glasgow 2026 Commonwealth Games. The partnership includes Ideagen becoming the presenting partner of Netball and an official partner of Team Scotland. This collaboration highlights Ideagen's AI-powered software solutions and its commitment to supporting global sports events. The partnership also involves community initiatives focused on STEM education and youth sports development.

Ideagen Plc Profile

Company Name

Ideagen Plc

Company Website

https://www.ideagen.com

HQ Location

Ruddington, Nottingham

Employees

51-100

Social

Financials

IPO