IBM Z Workload Scheduler

IBM Instana observability helped the state of Oregon OIS improve their payment application, eXPRS. The system had performance issues and outages, affecting over 30,000 individuals with disabilities. Instana provided real-time monitoring, automated discovery, and end-to-end visibility. OIS saw a 50%... reduction in mean time to detect issues and a 30% reduction in mean time to resolve them. IT teams saved 20 hours per week, complaints dropped by 25%, and service satisfaction improved.

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IBM Maximo Application Suite and watsonx Orchestrate helped Georgia Tech and Avid Solutions improve Stonecrest's infrastructure. The city saw a 40% drop in unplanned asset downtime and a 60% decrease in manual field response times. Energy monitoring cut peak load costs by 18%. Automation reduced wa...ter waste in agriculture by 30%. Deployment speed increased by 30% over earlier projects. The project created 120 new jobs and is expected to save USD 2.3 million in three years.

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IBM used watsonx Orchestrate to improve their HR support with AskHR. The solution automated over 80 HR tasks and handled more than 2.1 million employee conversations each year. IBM saw a 40% reduction in HR operational costs over four years. AskHR achieved a 94% containment rate for common question...s and reduced support tickets by 75% since 2016. Productivity in some HR tasks improved by up to 75% through AI-powered automation.

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