IBM watsonx Assistant Reviews

11 buyers and buying teams have used Cuspera to assess how well IBM watsonx Assistant solved their business needs. Cuspera uses 0 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Customer Stories

 

Dot Group - Information Technology And Services - Small

London, UK

Dot Group uses IBM watsonx.data to solve complex data challenges for its clients. The company brings together unstructured and structured data with trusted access. This helps answer analytical and op...erational questions quickly. Dot Group aims to showcase watsonx.data’s power to clients in media supply chain, food distribution, and retail. The solution supports innovation and helps scale analytics and AI workloads.

 

Doosan Digital Innovation - Information Technology And Services - Large

Seongnam, South Korea

Doosan Digital Innovation worked with IBM Security to build a global security architecture. They unified security operations across 40 countries in less than a year. IBM Security QRadar SOAR and Cybe...reason EDR were deployed for real-time threat detection and automated response. The new system cut threat response times by about 85%. Centralized monitoring improved collaboration and reduced phishing risks for employees.

 

CrushBank Technology LLC - Information Technology And Services - Small

New York, USA

CrushBank Technology LLC used IBM Watson Discovery to boost help desk productivity. Their IT staff increased ticket resolutions by 40% per day. The AI-powered solution cut total time to resolution by... 45%. Help desk engineers now find answers faster using a single dashboard. This led to higher customer satisfaction and easier onboarding for new staff. CrushBank's solution helps managed service providers work smarter and scale without extra headcount.

IT and Other Capabilities

for IBM watsonx Assistant

  • Low
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CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
CAPABILITIES (OTHER) RATINGS AND REVIEWS
CAPABILITIES (OTHER) RATINGS AND REVIEWS

Software Failure Risk Guidance

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for IBM watsonx Assistant

Top Failure Risks for IBM watsonx Assistant

Vendor Profile Details

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Financials

IPO