IBM watsonx Assistant

BBC Studios faced performance issues with their IT environment running at over 95% capacity. They used IBM Turbonomic to automate resource management, which helped them identify and fix storage caching issues. This led to a significant reduction in end-user complaints and eliminated downtime. Durin...g the COVID-19 pandemic, they overprovisioned resources but later streamlined, reclaiming 228 GB of memory and 22 vCPUs in one month. The solution allowed them to focus on strategic initiatives instead of constant firefighting.

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American Airlines wanted to improve customer experience by providing digital services. Their existing system was outdated and slow. IBM helped them move to the IBM Cloud, which made their operations faster and more reliable. They developed a new app called Dynamic Rebooking in just four and a half ...months. This app lets customers change flights easily during disruptions. The app was launched quickly and worked well during Hurricane Irma. Customers liked the new app, and it improved their experience.

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Boots UK needed to upgrade its digital infrastructure to handle increased online demand, especially during peak times. The company partnered with IBM Consulting to modernize its e-commerce platform using IBM Cloud and Red Hat OpenShift. This transformation led to a 42% annual increase in digital or...ders and a 115% revenue growth over two years. The project was completed on time and within budget, with no incidents during the launch.

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