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IBM MQ
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Customer Stories
trivago
- Internet
- Medium
Düsseldorf, Germany
trivago worked with IBM Consulting to build the trivago Copilot, a secure AI platform for employees. The solution improved productivity and made it easier to access and reuse company knowledge. Over ...600 employees now use the platform daily, with adoption rates near 90%. Employees saved an average of 8 days per year in 2023, rising to over 16 days by 2025. The platform ensures data security and compliance with EU regulations while enabling faster project starts and better decision-making.
IBM Consulting helped E.SUN Bank build a unified AI governance framework. The bank faced fragmented oversight and manual reviews, risking compliance and operational issues. IBM introduced a risk-base...d governance model aligned with global standards like the EU AI Act and ISO/IEC 42001. The new system includes 132 regulatory controls and 96 technical methods. Over 50 staff were trained to apply consistent governance across all AI projects. E.SUN Bank can now scale responsible AI while meeting strict financial regulations.
Shikoku Electric Power used IBM Power and IBM Storage to migrate from SAP ECC 6.0 to S/4HANA. The company reduced infrastructure costs by 54 million yen and cut migration downtime from five days to o...ne. They used phased capacity planning and virtualization to ensure stable operations. The migration supported 13 group companies and improved system reliability. IBM PowerVM enabled flexible resource allocation and future scalability.