IBM Datacap: Use-Cases, Insights and Reviews | 2025 Cuspera

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IBM Datacap - Datacap is a complete solution for document and data capture.

AI Powered

IBM Datacap Overview

IBM Datacap automates document capture, recognition, classification, and processing. It is available as SaaS, for self-hosting, and within IBM Cloud Pak for Business Automation.

Use Cases

Customers recommend Content Management, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using IBM Datacap.

Other use cases:

Market Research
Lead Qualification: Technographic
Contract Management
Sending & Publishing Communications
Category Management
Offer Management

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Business Priorities

Improve ROI and Shorten Ramp Up Time are the most popular business priorities that customers and associates have achieved using IBM Datacap.

Other priorities:

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IBM Datacap Use-Cases and Business Priorities: Customer Satisfaction Data

IBM Datacap works with different mediums / channels such as Games.

IBM Datacap's features include Capture Information. and IBM Datacap support capabilities include AI Powered, Email Support, Phone Support, etc. also IBM Datacap analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Utilize Content Manager as a replacement for Fast Docs...." Peer review by Administrator

Popular Business Setting

for IBM Datacap

Top Industries

Financial Services
Insurance
Information Technology and Services

Popular in

Large Enterprise
Enterprise
Mid Market

IBM Datacap is popular in Financial Services, Insurance, and Information Technology And Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on IBM Datacap Use Cases

What Are the key features of IBM Datacap for Content Management?

How efficiently Does IBM Datacap manage your Workflow Management?

6+ more Business Use Cases

36 buyers and buying teams have used Cuspera to assess how well IBM Datacap solved their business needs. Cuspera uses 134 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Media Production

CASE STUDY BBC Studios

BBC Studios faced performance issues with their IT environment running at over 95% capacity. They used IBM Turbonomic to automate resource management, which helped them identify and fix storage cachi...ng issues. This led to a significant reduction in end-user complaints and eliminated downtime. During the COVID-19 pandemic, they overprovisioned resources but later streamlined, reclaiming 228 GB of memory and 22 vCPUs in one month. The solution allowed them to focus on strategic initiatives instead of constant firefighting.

Information Technology and Services

CASE STUDY IBM CIO Organization

The IBM CIO Organization needed to optimize resource allocation for 1,600 applications and 280,000 users. They adopted Red Hat OpenShift but faced challenges with resource management. They implemente...d IBM Turbonomic for automated resource optimization. This led to a 3.8 TB decrease in memory limits and 64% decrease in CPU requests. Turbonomic executes 45,000 automated actions monthly, saving time and costs, and allowing the team to focus on innovation.

Transportation/Trucking/Railroad

CASE STUDY American Airlines

American Airlines wanted to improve customer experience by providing digital services. Their existing system was outdated and slow. IBM helped them move to the IBM Cloud, which made their operations ...faster and more reliable. They developed a new app called Dynamic Rebooking in just four and a half months. This app lets customers change flights easily during disruptions. The app was launched quickly and worked well during Hurricane Irma. Customers liked the new app, and it improved their experience.

Retail

CASE STUDY Boots UK

Boots UK needed to upgrade its digital infrastructure to handle increased online demand, especially during peak times. The company partnered with IBM Consulting to modernize its e-commerce platform u...sing IBM Cloud and Red Hat OpenShift. This transformation led to a 42% annual increase in digital orders and a 115% revenue growth over two years. The project was completed on time and within budget, with no incidents during the launch.

Banking

CASE STUDY ANZ Bank

ANZ Bank wanted to modernize its mainframe application development. They adopted DevOps practices to improve efficiency and reduce costs. IBM tools helped them automate tasks and improve developer pr...oductivity by 25%. They also reduced licensing costs by 90% and maintenance outages by 50%. The transformation improved both internal and external user experiences.

Banking

CASE STUDY State Bank of India

State Bank of India (SBI) wanted to transform its digital banking experience. They created YONO, a platform combining banking, financial services, and lifestyle products. SBI partnered with IBM to us...e their technology and expertise. They applied the IBM Garage Methodology for agile development. The platform offers features like cardless ATM withdrawals and integrates various financial services. YONO has 64 million app downloads and 9 million daily logins. Security and data integration were key priorities in the development.

Peers used IBM Datacap for content management and helpdesk management

IBM Datacap Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.31/5 ★ Read Reviews (8)
Analytics	4.62/5 ★ Read Reviews (14)
Custom Reports	4.36/5 ★ Read Reviews (10)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.31/5 ★ Read Reviews (8)
Analytics	4.62/5 ★ Read Reviews (14)
Custom Reports	4.36/5 ★ Read Reviews (10)

Software Failure Risk Guidance

for IBM Datacap

Top Failure Risks for IBM Datacap

International Business Machines Corporation News

Product 04/06/2025

Announcing IBM Db2 12.1.2: Empowering your AI and cloud data transformation

IBM released Db2 12.1.2 on June 5, 2025, adding native support for vector data storage and semantic similarity search. The update enables AI-ready data management, retrieval augmented generation (RAG), advanced recommendation systems, and hybrid analytics by integrating vector embeddings with structured data. New features target cloud-native and AI-driven workloads, supporting use cases like fraud detection and image matching.

Product 04/06/2025

IBM launches watsonx AI Labs to support builders in NYC - Engineering.com

IBM has launched watsonx AI Labs in New York City to accelerate artificial intelligence innovation and support AI builders. The new labs will provide resources, infrastructure, and expertise for startups and enterprises developing AI solutions using IBM's watsonx platform. This initiative aims to strengthen New York's position as a hub for AI-driven technology and enterprise software development.

Partnership 04/06/2025

IBM and Inclusive Brains Partner to Advance Mind-Controlled Computing with AI, Quantum Tech

IBM and Inclusive Brains have formed a partnership to advance mind-controlled computing by integrating AI and quantum technologies. The collaboration aims to develop neurotechnology solutions that allow users to control digital devices using brainwave data, leveraging IBM's expertise in artificial intelligence and quantum computing to enhance accessibility and human-computer interaction.

M&A 02/06/2025

IBM Buys Seek AI, Launches NYC Innovation Hub - Daily Research News Online

IBM has acquired Seek AI, a New York-based provider of AI-powered data solutions. Seek AI's natural language platform automates code generation for data teams and integrates with major databases and collaboration tools. IBM will make Seek AI the core of its new watsonx AI Labs, a developer-focused innovation hub at One Madison Avenue in Manhattan, aimed at advancing enterprise AI applications and fostering collaborations with local talent and universities.

International Business Machines Corporation Profile

Company Name

International Business Machines Corporation

Company Website

https://www.ibm.com/uk-en

Year Founded

1911

HQ Location

1, New Orchard Road Armonk New York 10504-1722 USA

Employees

10001+

Social

Financials

IPO