i2x.ai Overview
i2x tackles the challenge of enhancing phone conversations by providing real-time speech coaching and training. It focuses on boosting customer satisfaction during calls. The platform leverages AI to revolutionize how employees interact over the phone, aiming to improve communication skills and overall customer experience. By addressing the need for effective telephone communication, i2x supports businesses in achieving higher satisfaction levels among their clients.
Use Cases
Customers recommend Call Recording, Coaching, Engagement Management, as the business use cases that they have been most satisfied with while using i2x.ai.
Business Priorities
Improve Internal Communications and Scale Best Practices are the most popular business priorities that customers and associates have achieved using i2x.ai.
i2x.ai Use-Cases and Business Priorities: Customer Satisfaction Data
i2x.ai works with different mediums / channels such as Phone Calls.
i2x.ai's features include Recording, Personalization, and Dashboard. and i2x.ai support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also i2x.ai analytics capabilities include Analytics, and Custom Reports.
i2xai helps employees optimize phone conversations and continuously improve customer satisfaction. Training is provided in real-time by i2x.
i2x.ai Customer wins, Customer success stories, Case studies
Why is i2x.ai the best choice for Call Recording?
What solutions does i2x.ai provide for Coaching?
How can i2x.ai optimize your Engagement Management Workflow?
What benefits does i2x.ai offer for Measuring Customer Satisfaction?
How does i2x.ai address your Onboarding Challenges?
11 buyers and buying teams have used Cuspera to assess how well i2x.ai solved their business needs. Cuspera uses 191 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Peers used i2x.ai for call recording and coaching
i2x.ai Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (5) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (10) |
| Custom Reports | Read Reviews (5) |
Software Failure Risk Guidance
?for i2x.ai
Top Failure Risks for i2x.ai
i2x GmbH Profile
Company Name
i2x GmbH
Company Website
https://i2x.ai/HQ Location
Voltastr. 5 , Building 10, 5 Floor, Berlin, Berlin 13355, DE
Employees
NA
Social
Financials
NA
