Hiya Overview
Hiya offers a comprehensive solution for businesses and carriers to combat spam and fraud calls while enhancing customer engagement. Through its AI-driven platform, Hiya enables businesses to increase call answer rates by providing branded caller ID services, which help establish trust and improve communication with customers. The platform also offers number registration and spam analytics, allowing businesses to maintain a clean reputation and understand call performance. Carriers benefit from Hiya's network security features, which protect against fraudulent activities. A notable feature is Hiya's ability to analyze call patterns using AI, offering insights that can inform strategic decisions and improve customer interactions.
Use Cases
Customers recommend Call Analytics, Helpdesk Management, Contact List Management, as the business use cases that they have been most satisfied with while using Hiya.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Hiya.
Hiya Use-Cases and Business Priorities: Customer Satisfaction Data
Hiya works with different mediums / channels such as Phone Calls. Mobile. Offline etc.
Hiya's features include Recording, Personalization, and Alerts: Popups & Notifications. and Hiya support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Hiya analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Hire Faster, Reduce Hiring Costs Hiya provides an environment where Employers and Job Seekers meet to connect, engage and hire fast through the power of video...." Peer review
Hiya offers Caller ID, Call Blocker, and Protection to enhance voice security. Hiya Protect helps combat spam and fraud calls for subscribers.
Popular Business Setting
for Hiya
Top Industries
- Retail
- Computer Software
- Education
Popular in
- Enterprise
- Small Business
- Large Enterprise
Hiya is popular in Retail, Computer Software, and Education and is widely used by Enterprise, Small Business, and Large Enterprise.
Comprehensive Insights on Hiya Use Cases
What Are the key features of Hiya for Call Analytics?
What Are the key features of Hiya for Helpdesk Management?
How does Hiya facilitate Contact List Management?
How does Hiya address your Business Development Challenges?
What benefits does Hiya offer for Engaging And Following Up?
11 buyers and buying teams have used Cuspera to assess how well Hiya solved their business needs. Cuspera uses 584 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Case Studies
CASE STUDY Penske
CASE STUDY MetCredit
CASE STUDY Mortgage lender
CASE STUDY Leading financial services organization
CASE STUDY BCLC
CASE STUDY OppFi
Frequently Asked Questions(FAQ)
for Hiya
What is Hiya?
Hiya is a Voice Performance Platform that achieves full call integrity, superior experience, higher connection and conversion rates that deliver new levels of value for the business. It makes the voice experience smarter and more relevant to consumers and businesses.
Hiya provides meaningful insight into who is calling and enhances both the inbound and outbound mobile phone call experience between consumers and businesses. Its spam detection and call blocking capabilities help consumers avoid unwanted and dangerous calls. Some of its features include block calls, blacklist unwanted phone numbers, reverse phone search incoming call information and receive spam alerts.
What is Hiya used for?
What are the top features of Hiya?
Who uses Hiya?
Where is Hiya located?
Peers used Hiya for call analytics and helpdesk management
Hiya Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (48) |
| Custom Reports | Read Reviews (70) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (48) |
| Custom Reports | Read Reviews (70) |
Software Failure Risk Guidance
?for Hiya
Overall Risk Meter
Top Failure Risks for Hiya
Hiya News
Hiya News: Hiya Launches First AI Call Assistant That Stops Live and Deepfake Scams in Real-Time
Hiya has launched the Hiya AI Phone, an AI-powered call assistant app for iPhone and Android. It screens calls, detects scams, and identifies deepfake voices in real-time. Designed for professionals, the app automates call summaries and transcriptions, enhancing productivity and security. The app is free with premium features available for $9.99/month.
Hiya and Samsung Extend Strategic Partnership Through 2028
Hiya and Samsung have extended their strategic partnership through 2028.
Hiya Acquires Deepfake Voice Detection Leader Loccus.ai - Yahoo Finance
Hiya has acquired Loccus.ai, a leader in deepfake voice detection technology.
Hiya Profile
Company Name
Hiya
Company Website
https://www.hiya.com/HQ Location
Seattle, WA
Employees
101-250
Social
Financials
SERIES A
