GRM workflow management software: Product updates, Customer stories, and Insights | 2026 Cuspera

GRM's Legacy Data Archive and Release of Information services helped a New York State University children learning center manage patient records after closure. The center needed to stay compliant wit...h government record retention rules. GRM provided secure archiving and HIPAA-compliant ROI request handling. The solution let the center retire its old EMR platforms, saving money. The center improved process efficiency and reduced liability with GRM's information management platform.
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GRM’s Clinical Document iFiling and Release of Information solutions helped a mid-Atlantic FQHC automate patient data management. The FQHC faced staffing shortages and rising paperwork due to the Cov...id-19 pandemic. GRM’s cloud-based platform used OCR and RPA to process records 24/7, reducing errors and manual work. The Release of Information solution streamlined digital requests and improved compliance. Real-time analytics gave management new insights. The FQHC cut its HIM budget by over 50%.
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GRM Information Management helped JetBlue Airways upgrade its HR information management system during a move to a new headquarters. JetBlue needed to digitize and secure personnel and benefits files ...quickly, with only six weeks before the new office opened. GRM delivered a blended solution with a cloud-based record center, digital repository, and integrated SAP data processing. The project enabled fast, secure access to employee records and improved compliance. JetBlue saw better productivity and document security, and the solution opened new opportunities for digital transformation in other departments.
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GRM Online Record Center helped Hospital Corporation of America fix problems in their healthcare coding process. The old system had too much manual work and missing paperwork, causing errors and paym...ent delays. GRM set up a digital claim submission process for 15 practices in just two weeks. The new system made sure all claim information was complete before submission. This cut processing costs, removed bottlenecks, and made payments faster. HCA also saved thousands of dollars in mail delivery charges.
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GRM Information Management helped Hospital Corporation of America fix slow, error-prone medical coding. The old process used lots of paper and caused delays and mistakes. GRM set up a digital claims ...system with online forms and cloud storage. This new workflow made sure all claim info was complete before submission. HCA cut processing costs, removed bottlenecks, and sped up payments. The solution reduced manual errors and saved thousands in mail delivery charges.
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GRM Information Management helped Spartanburg Regional Health System replace its outdated accounts payable processing system. The hospital needed to migrate and manage over 10,000 invoices per month ...for 15,000 vendors. GRM implemented a cloud-based content management solution, scanning and indexing large volumes of invoices. The transition was completed in 30 days with minimal training. Spartanburg now processes invoices faster, with fewer errors, and at a lower cost than before.
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