GRM document management software: Use-Cases, Insights and Reviews | 2026 Cuspera

GRM Information Management helped a national food distributor fix slow and costly invoice processing. The company had 34 distribution centers and struggled with manual, error-prone invoice handling. ...GRM used digital conversion and cloud storage to scan and store over 5 million invoices. Now, customer service reps and clients access invoices online. The distributor cut costs, improved service, and boosted employee productivity by outsourcing scanning and record management.
Show More..

GRM’s Clinical Document iFiling and Release of Information solutions helped a mid-Atlantic FQHC automate patient data management. The FQHC faced staffing shortages and rising paperwork due to the Cov...id-19 pandemic. GRM’s cloud-based platform used OCR and RPA to process records 24/7, reducing errors and manual work. The Release of Information solution streamlined digital requests and improved compliance. Real-time analytics gave management new insights. The FQHC cut its HIM budget by over 50%.
Show More..

GRM Online Record Center helped Hospital Corporation of America fix problems in their healthcare coding process. The old system had too much manual work and missing paperwork, causing errors and paym...ent delays. GRM set up a digital claim submission process for 15 practices in just two weeks. The new system made sure all claim information was complete before submission. This cut processing costs, removed bottlenecks, and made payments faster. HCA also saved thousands of dollars in mail delivery charges.
Show More..

GRM’s Digital Mailroom helped a prominent New York law firm keep business running during the COVID-19 pandemic. The law firm needed a way to handle critical mail without staff coming to the office. G...RM set up a system to forward, scan, and upload mail to the VisualVault cloud platform. Staff accessed and shared documents online, keeping operations smooth and safe. The firm saw better mailroom efficiency and is now considering more digital solutions from GRM.
Show More..

GRM's cloud-based content services platform helped a large medical services company cut Days Sales Outstanding by up to 65%. The company processed thousands of patient records daily and faced revenue... loss from manual claim submissions. GRM automated record acquisition and verification, improving accuracy and process visibility. The solution reduced claim denials and saved millions of dollars. Advanced analytics delivered real-time insights for better business process management.
Show More..

GRM Information Management helped Hospital Corporation of America fix slow, error-prone medical coding. The old process used lots of paper and caused delays and mistakes. GRM set up a digital claims ...system with online forms and cloud storage. This new workflow made sure all claim info was complete before submission. HCA cut processing costs, removed bottlenecks, and sped up payments. The solution reduced manual errors and saved thousands in mail delivery charges.
Show More..