GoCo by Telus Overview
Broadconnect-cc-one solves business communication and network challenges with simple, scalable solutions. Clients benefit from fast delivery and unparalleled service.
Use Cases
Customers recommend Helpdesk Management, Measuring Customer Satisfaction, Call Analytics, as the business use cases that they have been most satisfied with while using GoCo by Telus.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using GoCo by Telus.
GoCo by Telus Use-Cases and Business Priorities: Customer Satisfaction Data
GoCo by Telus works with different mediums / channels such as Phone Calls,
GoCo by Telus's features include Predictive Analytics, and Dashboard.
Reviews
"...CC-One integrates with Salesforce, and uses predictive analytics for call center workforce optimization (KPIs like speed of answer, conversion rate, customer satisfaction, etc.)...." Peer review
Popular Business Setting
for GoCo by Telus
Top Industries
- Construction
Popular in
- Small Business
GoCo by Telus is popular in Construction, and is widely used by Small Business,
Comprehensive Insights on GoCo by Telus Use Cases
What makes GoCo by Telus ideal for Helpdesk Management?
How can GoCo by Telus optimize your Measuring Customer Satisfaction Workflow?
What solutions does GoCo by Telus provide for Engagement Management?
GoCo by Telus Competitors
GoCo by Telus Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (11) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (12) |
| Custom Reports | Read Reviews (11) |
Software Failure Risk Guidance
?for GoCo by Telus
Top Failure Risks for GoCo by Telus
Telus News
TELUS International Becomes TELUS Digital Experience
TELUS International rebrands to TELUS Digital Experience.
Telus Profile
Company Name
Telus
Company Website
https://www.telus.com/HQ Location
Tampa, FL
Employees
251-500
Social
Financials
PRIVATE
Get a personalised risk report for GoCo by Telus
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
GoCo by Telus may get in touch with you regarding your request.
Request Custom Quote
Telus will get in touch with you regarding your request.