FactoryTalk Overview

FactoryTalk software supports advanced industrial applications, including IoT. It is built for an ecosystem of interconnected solutions.

Use Cases

Customers recommend Advertisement, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using FactoryTalk.

Other use cases:

  • Engagement Management
  • Proposal & Quote Management
  • Digital Signature
  • Products & Pricelist Management
  • Lead Qualification: Technographic
  • Distribution Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Grow Market Share and Acquire Customers are the most popular business priorities that customers and associates have achieved using FactoryTalk.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Efficiency
See all business priorities See less business priorities

FactoryTalk Use-Cases and Business Priorities: Customer Satisfaction Data

FactoryTalk works with different mediums / channels such as Offline. On Premises. Website etc.

FactoryTalk's features include Dashboard, and Personalization. and FactoryTalk support capabilities include 24/7 Support, Email Support, Chat Support, etc. also FactoryTalk analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Enhanced good inventory control,good flow of business management,selling and advertisement of products and has helped in making checkout very fast...." Peer review by ELIZABETH W, Pharmacist

Peer review evidence (same sources as the product rating summary)

"...Enhanced good inventory control,good flow of business management,selling and advertisement of products and has helped in making checkout very fast...." Peer review by ELIZABETH W, Pharmacist
"...Visualization, reporting and analytics solutions keep operators informed on important performance issues like quality and energy management...." FactoryTalk Industrial Automation Software
"...The collaborative offering is the first to integrate technologies from both companies following the strategic partnership announcement in June. ..." Rockwell, PTC Launch FactoryTalk InnovationSuite to Drive Digital Transformation Strategies

Popular Business Setting

for FactoryTalk

Top Industries

  • Oil & Energy
  • Entertainment
  • Pharmaceuticals

Popular in

  • Mid Market
  • Small Business
  • Enterprise

FactoryTalk is popular in Oil & Energy, Entertainment, and Pharmaceuticals and is widely used by Mid Market, Small Business, and Enterprise.

FactoryTalk Customer wins, Customer success stories, Case studies

How can FactoryTalk optimize your Collaboration Workflow?

How does FactoryTalk address your Engagement Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well FactoryTalk solved their business needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

Anthropic

Rockwell Automation Joins Anthropic's Project Glasswing

Rockwell Automation has joined Anthropic's Project Glasswing to leverage Anthropic's Claude Mythos 5 AI model for enhancing cybersecurity in software and connected systems for manufacturers. This ini...tiative aims to identify and address vulnerabilities more efficiently, supporting the resilience of the industrial ecosystem.

Read on →
 

Mimosa Mine - Mining - Large

Rockwell Automation Announces Collaboration with Mimosa Mine and Mine Elect on Cybersecurity and Modernization Initiative in Zimbabwe - Africa24 TV

Rockwell Automation collaborates with Mimosa Mine and Mine Elect to enhance cybersecurity and modernize operations in Zimbabwe. The initiative focuses on upgrading operational technology networks, im...proving security, and ensuring long-term digital sustainability. This collaboration aims to strengthen Mimosa Mine's operational resilience and infrastructure.

Read on →
 

Indinvest LT - Manufacturing - Medium

Rockwell Automation Announces Indinvest LT Strengthens Industrial Cybersecurity Strategy Through Risk Assessment Initiative - TradingView

Cisterna di Latina, Italy

Indinvest LT collaborates with Rockwell Automation and H.S. Automation to enhance its operational technology cybersecurity through a comprehensive risk assessment. This initiative aligns with Indinve...st LT's modernization strategy and aims to identify vulnerabilities, prioritize remediation, and support business continuity. Rockwell's OT Cybersecurity Assessment Suite, aligned with industry standards, will guide the process.

Read on →

Ken’s Foods - Food & Beverages - Large

Marlborough, USA

Ken’s Foods used Rockwell Automation’s On-Machine design to modernize its palletizing system. The company faced challenges with aging equipment and complex cabling as it expanded to four manufacturin...g sites. By deploying Armor PowerFlex 350 drives and CompactLogix controllers, Ken’s Foods reduced installation costs by 17% and minimized cabling. The new system improved production visibility and allowed faster troubleshooting. Ken’s Foods now has a flexible, scalable pallet conveying solution for future growth.

A privately owned Canadian conglomerate - Conglomerate - Large

Canada

SecureOT Platform helped a Canadian conglomerate avoid $2M in downtime losses. The company embedded SecureOT into its manufacturing operations. This shifted OT security from a cost center to a profit... protector. The solution reduced unplanned downtime and improved production reliability. Teams could focus on core tasks, not IT maintenance. The company gained predictable costs and better operational visibility.

One of the five largest water utilities in the United States - Utilities - Very Large

USA

SecureOT Platform helped one of the five largest US water utilities assess cyber risks across six sites. The utility needed fast, detailed visibility for both IT and OT assets to meet regulatory need...s. SecureOT connected all locations in one week, creating a full asset inventory and prioritized remediation roadmap. The utility finished a comprehensive vulnerability assessment in under 30 days, at the cost of a single-site manual review. Continuous, real-time risk monitoring now supports board-level reporting and long-term resilience.

lightning

Peers used FactoryTalk for advertisement and social media analytics

FactoryTalk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.90/5 ★

Read Reviews (2)
Custom Reports

4.22/5 ★

Read Reviews (59)
Analytics

4.11/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.90/5 ★

Read Reviews (2)
Custom Reports

4.22/5 ★

Read Reviews (59)
Analytics

4.11/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for FactoryTalk

Overall Risk Meter

Low Medium High

Top Failure Risks for FactoryTalk

Rockwell Automation Inc. News

Partnership

Rockwell Automation Joins Anthropic’s Project Glasswing to Advance AI-Enabled Cyber Defense for Industrial Critical Infrastructure

Rockwell Automation has joined Anthropic’s Project Glasswing to enhance AI-enabled cyber defense for industrial critical infrastructure. This collaboration aims to accelerate vulnerability discovery and remediation, supporting the resilience of connected industrial systems. Rockwell's involvement will leverage advanced AI capabilities to bolster security across manufacturing environments.

Product

Rockwell Automation adds 24/7 remote support assistance - Engineering.com

Rockwell Automation launched TechConnectIQ Support, a 24/7 remote support service for manufacturers in North America. It offers technical support, troubleshooting, and system support across industrial automation systems. The service includes AI-based tools, augmented reality guidance, and three support tiers: Basic, Standard, and Professional. Expansion to additional regions is planned for 2027.

Product

Rockwell Automation Integrates Plex QMS with FactoryTalk Analytics VisionAI to Advance AI-Driven Quality, Continues AI Expansion - PR Newswire

Rockwell Automation has integrated its Plex Quality Management System with FactoryTalk Analytics VisionAI, enhancing AI-driven quality management. This integration, available from August 11, 2026, improves defect detection and traceability in manufacturing processes by leveraging AI-powered visual inspection. The initiative aligns with Rockwell's strategy to advance AI and machine learning across its offerings.

Product

Rockwell Automation Expands Remote Support With TechConnectIQ

Rockwell Automation launched TechConnectIQ Support, enhancing remote support for manufacturers. This service offers 24x7 access to technical expertise, aiding in installation and troubleshooting across automation systems. Key features include real-time specialist access, AI-enabled tools, and improved data visibility. Initially available in North America, it aims to reduce downtime and improve productivity.

Rockwell Automation Inc. Profile

HQ Location

Milwaukee, WI

Employees

10001+

Social

Financials

IPO