FactoryTalk Overview

FactoryTalk software supports advanced industrial applications, including IoT. It is built for an ecosystem of interconnected solutions.

Use Cases

Customers recommend Advertisement, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using FactoryTalk.

Other use cases:

  • Engagement Management
  • Proposal & Quote Management
  • Digital Signature
  • Products & Pricelist Management
  • Lead Qualification: Technographic
  • Distribution Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Grow Market Share and Acquire Customers are the most popular business priorities that customers and associates have achieved using FactoryTalk.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Efficiency
See all business priorities See less business priorities

FactoryTalk Use-Cases and Business Priorities: Customer Satisfaction Data

FactoryTalk works with different mediums / channels such as Offline. On Premises. Website etc.

FactoryTalk's features include Dashboard, and Personalization. and FactoryTalk support capabilities include 24/7 Support, Email Support, Chat Support, etc. also FactoryTalk analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Enhanced good inventory control,good flow of business management,selling and advertisement of products and has helped in making checkout very fast...." Peer review by ELIZABETH W, Pharmacist

Peer review evidence (same sources as the product rating summary)

"...Always Active These cookies may be set through our site by our advertising partners...." FactoryTalk Industrial Automation Software
"...Visualization, reporting and analytics solutions keep operators informed on important performance issues like quality and energy management...." FactoryTalk Industrial Automation Software
"...Convenient collaboration tools can help your teams remain in close contact...." FactoryTalk Industrial Automation Software

Popular Business Setting

for FactoryTalk

Top Industries

  • Oil & Energy
  • Entertainment
  • Pharmaceuticals

Popular in

  • Mid Market
  • Small Business
  • Enterprise

FactoryTalk is popular in Oil & Energy, Entertainment, and Pharmaceuticals and is widely used by Mid Market, Small Business, and Enterprise.

FactoryTalk Customer wins, Customer success stories, Case studies

What benefits does FactoryTalk offer for Collaboration?

How can FactoryTalk optimize your Engagement Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well FactoryTalk solved their business needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

Arriyadh Roaster - Coffee Production - Medium

Rockwell Automation Announces Arriyadh Roaster Selects Plex Smart ...

Dammam, Saudi Arabia

Arriyadh Roaster, a leading coffee producer in Saudi Arabia, has adopted Rockwell Automation's Plex Smart Manufacturing Platform to enhance operational visibility and efficiency. This implementation,... supported by GulfNet Solutions, aims to streamline processes and support scalable production. The move aligns with Saudi Vision 2030, emphasizing digital capability and industrial resilience.

Read on →
 

Arriyadh Roaster - Coffee Production - Medium

Rockwell Automation Announces Arriyadh Roaster Selects Plex Smart Manufacturing Platform to Strengthen Visibility, Flexibility and Growth Across Its Growing Coffee Operations

Dammam, Saudi Arabia

Arriyadh Roaster, a leading Saudi coffee producer, has adopted Rockwell Automation's Plex Smart Manufacturing Platform to enhance operational visibility and streamline processes. This implementation,... supported by GulfNet Solutions, aligns with Saudi Vision 2030, enabling Arriyadh Roaster to scale production and introduce new products efficiently. The platform provides real-time insights into production, inventory, and quality management, supporting the company's growth and innovation goals.

Read on →
 

Aalo Atomics - Energy - Medium

Rockwell Automation (ROK) Joins DOE Nuclear Pilot With Aalo X Reactor Role

USA

Rockwell Automation has been chosen by Aalo Atomics to provide the control platform for the Aalo-X test reactor, part of the U.S. Department of Energy's Reactor Pilot Program. This positions Rockwell... Automation in advanced nuclear and energy transition efforts, highlighting its role in next-generation energy systems.

Read on →

Ken’s Foods - Food & Beverages - Large

Marlborough, USA

Ken’s Foods used Rockwell Automation’s On-Machine design to modernize its palletizing system. The company faced challenges with aging equipment and complex cabling as it expanded to four manufacturin...g sites. By deploying Armor PowerFlex 350 drives and CompactLogix controllers, Ken’s Foods reduced installation costs by 17% and minimized cabling. The new system improved production visibility and allowed faster troubleshooting. Ken’s Foods now has a flexible, scalable pallet conveying solution for future growth.

A privately owned Canadian conglomerate - Conglomerate - Large

Canada

SecureOT Platform helped a Canadian conglomerate avoid $2M in downtime losses. The company embedded SecureOT into its manufacturing operations. This shifted OT security from a cost center to a profit... protector. The solution reduced unplanned downtime and improved production reliability. Teams could focus on core tasks, not IT maintenance. The company gained predictable costs and better operational visibility.

Covestro - Chemical - Very Large

Leverkusen, Germany

Covestro used Rockwell Automation's EtherNet/IP In-cabinet Solution to modernize its Pittsburgh facility. The new system cut panel wiring time by over 60%. Covestro replaced seven old enclosures with... one modern panel. The solution made maintenance easier and improved safety. The modular design lets Covestro add new devices with little programming.

lightning

Peers used FactoryTalk for advertisement and social media analytics

FactoryTalk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.90/5

Read Reviews (2)
Custom Reports

4.22/5

Read Reviews (59)
Analytics

4.11/5

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.90/5

Read Reviews (2)
Custom Reports

4.22/5

Read Reviews (59)
Analytics

4.11/5

Read Reviews (25)

Software Failure Risk Guidance

?

for FactoryTalk

Overall Risk Meter

Low Medium High

Top Failure Risks for FactoryTalk

Rockwell Automation Inc. News

Product

Rockwell Automation Expands Remote Support With TechConnectIQ

Rockwell Automation launched TechConnectIQ Support, enhancing remote support for manufacturers. This service offers 24x7 access to technical expertise, aiding in installation and troubleshooting across automation systems. Key features include real-time specialist access, AI-enabled tools, and improved data visibility. Initially available in North America, it aims to reduce downtime and improve productivity.

Product

Rockwell Automation Integrates Plex QMS With FactoryTalk Analytics VisionAI to Advance AI-Driven Quality, Continues AI Expansion

Rockwell Automation has integrated its Plex Quality Management System (QMS) with FactoryTalk Analytics VisionAI. This integration enhances AI-driven quality management by improving visual inspection, traceability, and defect detection. It reflects Rockwell's ongoing investment in AI and elastic MES solutions, aiming to advance industrial autonomy and operational intelligence.

Partnership

Rockwell Automation and Augury Partner to Improve Industrial Performance with Agentic AI

Rockwell Automation and Augury have formed a strategic partnership to enhance industrial performance through AI. Their joint solution integrates Augury's Industrial AI Workforce with Rockwell's Fiix CMMS and FactoryTalk Optix, enabling manufacturers to improve maintenance execution and reliability. The collaboration aims to bridge the gap between machine health insights and maintenance actions, with an initial offer available in September.

Partnership

Rockwell Automation Cisco Partner for Smart Manufacturing

Rockwell Automation and Cisco have formed a strategic collaboration to advance manufacturing in India. They will jointly develop a Full-Stack Software-Defined Manufacturing reference design and a Demo Pod in Gurugram. This partnership aims to integrate IT and industrial automation, enhance digital skills, and support AI-driven operations, aligning with India's vision for advanced manufacturing.

Rockwell Automation Inc. Profile

HQ Location

Milwaukee, WI

Employees

10001+

Social

Financials

IPO