FactoryTalk Overview

FactoryTalk software supports advanced industrial applications, including IoT. It is built for an ecosystem of interconnected solutions.

Use Cases

Customers recommend Advertisement, Social Media Analytics, Collaboration, as the business use cases that they have been most satisfied with while using FactoryTalk.

Other use cases:

  • Engagement Management
  • Proposal & Quote Management
  • Digital Signature
  • Products & Pricelist Management
  • Lead Qualification: Technographic
  • Distribution Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Grow Market Share and Acquire Customers are the most popular business priorities that customers and associates have achieved using FactoryTalk.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Efficiency
See all business priorities See less business priorities

FactoryTalk Use-Cases and Business Priorities: Customer Satisfaction Data

FactoryTalk works with different mediums / channels such as Offline. On Premises. Website etc.

FactoryTalk's features include Dashboard, and Personalization. and FactoryTalk support capabilities include 24/7 Support, Email Support, Chat Support, etc. also FactoryTalk analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Enhanced good inventory control,good flow of business management,selling and advertisement of products and has helped in making checkout very fast...." Peer review by ELIZABETH W, Pharmacist

Peer review evidence (same sources as the product rating summary)

"...Enhanced good inventory control,good flow of business management,selling and advertisement of products and has helped in making checkout very fast...." Peer review by ELIZABETH W, Pharmacist
"...Visualization, reporting and analytics solutions keep operators informed on important performance issues like quality and energy management...." FactoryTalk Industrial Automation Software
"...The collaborative offering is the first to integrate technologies from both companies following the strategic partnership announcement in June. ..." Rockwell, PTC Launch FactoryTalk InnovationSuite to Drive Digital Transformation Strategies

Popular Business Setting

for FactoryTalk

Top Industries

  • Oil & Energy
  • Entertainment
  • Pharmaceuticals

Popular in

  • Mid Market
  • Small Business
  • Enterprise

FactoryTalk is popular in Oil & Energy, Entertainment, and Pharmaceuticals and is widely used by Mid Market, Small Business, and Enterprise.

FactoryTalk Customer wins, Customer success stories, Case studies

Why is FactoryTalk the best choice for Collaboration?

What Are the key features of FactoryTalk for Engagement Management?

11 buyers and buying teams have used Cuspera to assess how well FactoryTalk solved their business needs. Cuspera uses 280 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

PBS Biotech - Biotechnology - Medium

Rockwell Automation (ROK) Could Be 5% Undervalued After Cell Therapy Platform Win

Camarillo, USA

Rockwell Automation's FactoryTalk software and Process Library have been integrated into PBS Biotech's MiniPRO bioreactor platform, enhancing cell therapy process development workflows. This client w...in underscores Rockwell's role in industrial automation and biotechnology, contributing to its growth in software and control with an 18% organic increase and a 34.8% margin in Q3 2026.

Read on →
 

PBS Biotech - Biotech - Medium

PBS Biotech Industrializes Cell Therapy Development with Rockwell Automation

Camarillo, USA

PBS Biotech has integrated Rockwell Automation's technology into its MiniPRO bioreactor platform to enhance cell therapy process development and scalability. This collaboration embeds Rockwell's Fact...oryTalk® software and Process Library, enabling real-time process control and seamless integration into larger automation systems, supporting efficient tech transfers from development to commercial manufacturing.

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PBS Biotech - Biotechnology - Medium

PBS Biotech Industrializes Cell Therapy Development with Rockwell Automation

Camarillo, USA

PBS Biotech has integrated Rockwell Automation's technology into its MiniPRO bioreactor platform to enhance cell therapy process development and facilitate seamless scale-up to commercial manufacturi...ng. This integration provides standardized automation, improving process control and data consistency, which supports predictable transfers into GMP settings.

Read on →

Ken’s Foods - Food & Beverages - Large

Marlborough, USA

Ken’s Foods used Rockwell Automation’s On-Machine design to modernize its palletizing system. The company faced challenges with aging equipment and complex cabling as it expanded to four manufacturin...g sites. By deploying Armor PowerFlex 350 drives and CompactLogix controllers, Ken’s Foods reduced installation costs by 17% and minimized cabling. The new system improved production visibility and allowed faster troubleshooting. Ken’s Foods now has a flexible, scalable pallet conveying solution for future growth.

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A privately owned Canadian conglomerate - Conglomerate - Large

Canada

SecureOT Platform helped a Canadian conglomerate avoid $2M in downtime losses. The company embedded SecureOT into its manufacturing operations. This shifted OT security from a cost center to a profit... protector. The solution reduced unplanned downtime and improved production reliability. Teams could focus on core tasks, not IT maintenance. The company gained predictable costs and better operational visibility.

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One of the five largest water utilities in the United States - Utilities - Very Large

USA

SecureOT Platform helped one of the five largest US water utilities assess cyber risks across six sites. The utility needed fast, detailed visibility for both IT and OT assets to meet regulatory need...s. SecureOT connected all locations in one week, creating a full asset inventory and prioritized remediation roadmap. The utility finished a comprehensive vulnerability assessment in under 30 days, at the cost of a single-site manual review. Continuous, real-time risk monitoring now supports board-level reporting and long-term resilience.

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lightning

Peers used FactoryTalk for advertisement and social media analytics

FactoryTalk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.90/5 ★

Read Reviews (2)
Custom Reports

4.22/5 ★

Read Reviews (59)
Analytics

4.11/5 ★

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.90/5 ★

Read Reviews (2)
Custom Reports

4.22/5 ★

Read Reviews (59)
Analytics

4.11/5 ★

Read Reviews (25)

Software Failure Risk Guidance

?

for FactoryTalk

Overall Risk Meter

Low Medium High

Top Failure Risks for FactoryTalk

Rockwell Automation Inc. News

Partnership

Hitachi Energy and Rockwell Automation Unite Power and Automation to ...

Hitachi Energy and Rockwell Automation announced a collaboration to integrate grid and process systems, focusing initially on mining and metals. This partnership aims to streamline engineering, improve coordination, and support digital mining operations, enhancing operational performance and sustainability in energy-intensive industries.

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Product

Rockwell Automation Advances Integrated Architecture Portfolio with ...

Rockwell Automation launched the CompactLogix 5390 controller, enhancing its Integrated Architecture portfolio. The controller offers integrated safety, cybersecurity, and improved performance, aligning with IEC 62443-4-2 standards. It supports modular architectures and reduces panel space, aiding machine builders in meeting global regulatory demands while simplifying machine design and scaling advanced automation applications.

Read more →
Partnership

Rockwell Automation and Industry Leaders Launch the Digital CMC Consortium to Accelerate Digital Transformation in Pharmaceutical Development

Rockwell Automation is a founding member of the Digital CMC Consortium, a collaboration aimed at digitizing Chemistry, Manufacturing, and Controls (CMC) processes in pharmaceutical development. The consortium, including industry leaders like Novartis and Thermo Fisher, focuses on digital technology transfer and structured knowledge exchange to accelerate drug development and improve patient access to therapies.

Read more →
Product

Rockwell Automation Expands SecureOT Managed Services to Support ...

Rockwell Automation has expanded its SecureOT solution suite with two new managed services: Firewall Managed Services with Fortinet and Infrastructure Managed Services. These offerings enhance OT security by providing 24/7 monitoring, management, and support for Fortinet firewalls and existing infrastructure, helping manufacturers reduce cyber risks and maintain operational resilience.

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Rockwell Automation Inc. Profile

Company Name

Rockwell Automation Inc.

Company Website

https://www.rockwellautomation.com

HQ Location

Milwaukee, WI

Employees

10001+

Social

Linkedin

Financials

IPO