eCasework Overview

Porism crafts specialized web applications designed to meet diverse business needs. By leveraging cutting-edge technology, Porism delivers tailored solutions that enhance digital engagement and efficiency. The company's expertise in developing web apps ensures clients receive platforms that are both user-friendly and scalable. With a focus on customizability, Porism's applications cater to various sectors, providing tools that align with specific industry requirements. Through strategic implementation, businesses can achieve greater connectivity and streamline operations, positioning themselves more competitively in the market.

Use Cases

Customers recommend Engaging And Following Up, Sending & Publishing Communications, Customer Case Management, as the business use cases that they have been most satisfied with while using eCasework.

Other use cases:

  • Workflow Management
  • Onboarding
See all use cases See less use cases

eCasework Use-Cases and Business Priorities: Customer Satisfaction Data

eCasework works with different mediums / channels such as Offline. Point Of Sale. E-Mail etc.

Reviews

"...Quick and fast - saving me loads of time!. Top of my list are the stand out levels of customer service, (personal and very quick response every time), and the ability to tag an area of the software and quickly send a message suggesting improvements or expressing an opinion....and several times they have adjusted the software to make exactly the improvements I have suggested, or asked me some further questions to make sure they get it right, (often within a few days)..." Peer review by stephanie c., councillor, Non-Profit Organization Management

Ecasework offers software development and consultancy services. Expertise includes graphical reporting, GIS, open data, data standards, and CRM applications.

Popular Business Setting

for eCasework

Top Industries

  • Government Administration
  • Non-Profit Organization Management

Popular in

  • Large Enterprise
  • Enterprise
  • Small Business

eCasework is popular in Government Administration, and Non-Profit Organization Management, and is widely used by Large Enterprise, Enterprise, and Small Business.

eCasework Customer wins, Customer success stories, Case studies

How does eCasework facilitate Engaging And Following Up?

What benefits does eCasework offer for Customer Case Management?

eCasework Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.13/5

Read Reviews (11)
Analytics

3.45/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.13/5

Read Reviews (11)
Analytics

3.45/5

Read Reviews (2)

Software Failure Risk Guidance

?

for eCasework

Top Failure Risks for eCasework

eCasework Profile

Company Name

eCasework

Company Website

https://ecasework.com/

HQ Location

Bon Marché Centre, 241-251 Ferndale Road, London, SW9 8BJ, GB

Employees

11-50

Social

Financials

PRIVATE