Digital River Commerce Cloud Overview

This is a summary of the comprehensive capabilities and benefits of Digital River Commerce Cloud based on over 169 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Digital River Commerce Cloud, belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Digital River Commerce Cloud is right for your needs? Our Cuspera AI engine can evaluate how Digital River Commerce Cloud fits your specific business needs, industry, and context. Get your personalized assessment report today.

Digital River Commerce Cloud supports business activities such as:

  • Helpdesk Management
  • Promotion Management
  • Competitive Intelligence
  • Training & Onboarding
  • Performance Management

Digital River Commerce Cloud can help you with many business goals, such as Acquire Customers, Increase Sales & Revenue, Scale Best Practices, and Build Brand Awareness. It can help manage these activities if you use Promotions for these needs. As a solution, Digital River Commerce Cloud's capabilities include Personalization.

Digital River Commerce Cloud was founded in 1994. Computer Software Vertical is its biggest customer base.

Reviews

"...I believe this was a big difference and slightly difficult for Digital River to help support in the beginning stages...." Peer review by Employee in Marketing

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Digital River Commerce Cloud solved their E-Commerce Platform needs. Cuspera uses 169 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities peers achieved using Digital River Commerce Cloud.

Other priorities:

  • Scale Best Practices
  • Build Brand Awareness
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Promotion Management , Competitive Intelligence , as the business use cases that they have been most satisfied while using Digital River Commerce Cloud.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management

4.67/5 ★

Read Reviews (7)

"...I believe this was a big difference and slightly difficult for Digital River to help support in the beginning stages...."
Promotion Management with Promotions

4.46/5 ★

Read Reviews (4)

"...PCI compliance, huge stress off of our shouldersMerchant of record supportBulk SKU manangement and Bulk Promotion Managment..."
Competitive Intelligence

4.16/5 ★

Read Reviews (2)

"...Reporting and any kind of business analysis...."
PEER EXPERIENCES
Helpdesk Management

4.67/5 ★

Read Reviews (7)

"...I believe this was a big difference and slightly difficult for Digital River to help support in the beginning stages...." Peer review by Employee in Marketing
Promotion Management with Promotions

4.46/5 ★

Read Reviews (4)

"...PCI compliance, huge stress off of our shouldersMerchant of record supportBulk SKU manangement and Bulk Promotion Managment..." Peer review by Benjamin Bell, Marketing Systems Specialist, iZotope, Inc.
Competitive Intelligence

4.16/5 ★

Read Reviews (2)

"...Reporting and any kind of business analysis...." Peer review by Madina Mukhamedova, Online sales back office manager, Kaspersky Lab

11+ more Business Use Cases

Our AI advisor, Wyz, harnessed 169 insights from peers and experts to help you assess how these Digital River Commerce Cloud use cases fit your E-Commerce Platform needs.

Based on peer insights

Cuspera recommends Digital River Commerce Cloud for

Use Cases Helpdesk Management , Promotion Management , Competitive Intelligence
Medium Promotions
Features Personalization
Business Priorities Acquire Customers, Increase Sales & Revenue, Scale Best Practices
Industries Computer Software, Banking, Transportation/Trucking/Railroad

Popular Business Setting

for Digital River Commerce Cloud

Top Industries

  • Computer Software
  • Banking
  • Transportation/Trucking/Railroad

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Peers used Digital River Commerce Cloud to Acquire customers and Increase sales & revenue

Peer and Expert Opinion on Features

for Digital River Commerce Cloud

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

2.94/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Personalization

2.94/5 ★

Read Reviews (5)

IT and Other Capabilities

for Digital River Commerce Cloud

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.67/5 ★

Read Reviews (8)
Data Import

3.92/5 ★

Read Reviews (16)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.67/5 ★

Read Reviews (8)
Data Import

3.92/5 ★

Read Reviews (16)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.46/5 ★

Read Reviews (5)
Phone Support

4.34/5 ★

Read Reviews (4)
Email Support

3.76/5 ★

Read Reviews (5)
24/7 Support

3.39/5 ★

Read Reviews (42)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.46/5 ★

Read Reviews (5)
Phone Support

4.34/5 ★

Read Reviews (4)
Email Support

3.76/5 ★

Read Reviews (5)
24/7 Support

3.39/5 ★

Read Reviews (42)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (16)
Analytics

2.50/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.92/5 ★

Read Reviews (16)
Analytics

2.50/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Digital River Commerce Cloud

Top Failure Risks for Digital River Commerce Cloud

Vendor Profile Details

Company Name

Digital River

Year Founded

1994

HQ Location

10380 Bren Road West, Minnetonka, MN 55343 | United States

Employees

1001-5000

Social

Financials

M&A