Dexcare Overview

DexCare orchestrates digital-care logistics, enhancing healthcare delivery from patient discovery to scheduling. The platform empowers healthcare systems to anticipate demand and strategically manage care distribution across digital channels. It simplifies complex datasets, addressing workforce constraints by coordinating scheduling across various services and modalities. This optimization helps manage capacity and operational costs effectively. Notably, DexCare's ability to function as a real-time digital front door for healthcare operations distinguishes it in the industry.

Use Cases

Customers recommend Engagement Management, Lead Engagement, Rating And Review Management, as the business use cases that they have been most satisfied with while using Dexcare.

Other use cases:

  • Engaging On Social Media
  • Lead Qualification: Technographic
  • Training & Onboarding
  • Digital Marketing
  • Products & Pricelist Management
  • Sending & Publishing Communications
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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Dexcare.

Other priorities:

  • Increase Sales & Revenue
  • Reduce Bounce
  • Improve Consistency
  • Improve Efficiency
  • Improve ROI
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Dexcare Use-Cases and Business Priorities: Customer Satisfaction Data

Dexcare works with different mediums / channels such as Mobile. Website. and Offline.

Dexcare's features include SEO. and Dexcare support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Dexcare analytics capabilities include Custom Reports, and Analytics.

Wompmobile optimizes websites for mobile, AMP, and Progressive Web Apps. Their products enhance page speed and user engagement.

Comprehensive Insights on Dexcare Use Cases

How can Dexcare optimize your Engagement Management Workflow?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Dexcare solved their business needs. Cuspera uses 272 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Hospital & Health Care

CASE STUDY Large, Regional Health System

DexCare's Omni Search helped a large, regional health system improve its website search. The health system wanted to make it easier for patients to find care and book appointments. They used DexCare'...s natural language search to show real-time, relevant results. This led to a 35% increase in booking completion rate and an 81% higher total conversion rate. Now, 100% of searches return providers, making it easier for patients to get care.

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Hospital & Health Care

CASE STUDY Community Health Network

DexCare helped Community Health Network improve patient access and engagement. CHNw wanted to make care easier to find and use for patients. They used DexCare to create digital experiences and guide ...patients to the right care. DexCare made it easier for patients to find and book care online. CHNw saw a 300% increase in virtual care. The solution also helped optimize resources and provided data insights for better decision-making.

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Hospital & Health Care

CASE STUDY Providence

Providence used the DexCare platform to improve digital access to care. They faced a fragmented digital health environment and needed a unified solution. DexCare helped Providence guide patients to t...he right care and optimize resources. After implementation, Providence saw a 30% increase in new patient acquisition. They also achieved a 97 average net promoter score and $15.50 administrative savings per digitally-enabled patient. Scheduling for digital visits increased by 65%.

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Hospital & Health Care

CASE STUDY Large Midwest Health System

DexCare helped a large Midwest health system improve orthopedic care access. The clinics used DexCare for online scheduling and capacity optimization. Patients could now book appointments online, by ...phone, or walk in. This led to a 2X increase in patient visits from July 2020 to July 2022. About 75% of appointments were booked online, with 45% repeat patients and 19% new patients. Provider utilization improved and unused appointment slots dropped.

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Hospital & Health Care

CASE STUDY SSM Health

DexCare helped SSM Health improve its digital patient experience. SSM Health wanted to increase patient volume and make it easier for patients to find care. DexCare's platform improved website speed,... mobile optimization, and added smart scheduling. Patients can now quickly find and book care online. SSM Health saw a 19% increase in new patient acquisition after using DexCare.

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lightning

Peers used Dexcare for engagement management and lead engagement

Dexcare Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.99/5 ★

Read Reviews (31)
Analytics

3.72/5 ★

Read Reviews (10)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.99/5 ★

Read Reviews (31)
Analytics

3.72/5 ★

Read Reviews (10)

Software Failure Risk Guidance

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for Dexcare

Overall Risk Meter

Low Medium High

Top Failure Risks for Dexcare

DexCare, Inc News

Executive

DexCare Names Matthew Blosl as CEO to Lead Next Phase of Growth

DexCare has appointed Matthew Blosl as Chief Executive Officer and board member, succeeding Co-Founder Derek Streat, who will join the Board of Directors. Sean OConnor, also a Co-Founder, has been named President. These leadership changes aim to drive DexCares next phase of growth in healthcare access technology.

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DexCare, Inc Profile

Company Name

DexCare, Inc

Company Website

https://dexcare.com/

Year Founded

2010

HQ Location

1117 Ellis Street Bellingham, WA 98225

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