Real-World Case Studies and Customer Success Stories with Device Magic

Device Magic mobile forms helped Paterson Simons move from paper-based reports to digital data collection. The company faced delays and errors with handwritten forms, especially in remote West Africa...n locations. With Device Magic, technicians now complete reports on-site and send them instantly when online. Billing time dropped from weeks to minutes. The app also lets technicians add images to reports, making issues clear and helping drive sales. Paterson Simons now delivers faster service and better reports to customers.
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Device Magic helped General Drilling, Inc. improve safety and reduce delays. The company used Device Magic mobile forms for real-time data capture and compliance. Before, paperwork delays caused regu...latory and safety issues. Now, field data is submitted instantly, cutting wait times from days to seconds. The solution eliminated manual paperwork and improved log submissions, boosting efficiency and safety for remote teams.
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Device Magic helped BriggsAmasco improve safety and reporting. The company used mobile forms to collect data from job sites faster. Reports now arrive instantly, not days later. Safety forms with 33 ...sections are managed in one resource file. The IT team can update forms in seconds. Automated workflows and live resources save time. BriggsAmasco values Device Magic's responsive support and has grown to over 100 device licenses.
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Device Magic helped FGP Manufacturing digitize their recipe management and production process. FGP needed a tool for full traceability, data tracking, and efficiency. Device Magic's customizable mobi...le forms replaced manual paperwork and improved onboarding. Employees now access recipes and lot codes on mobile devices, speeding up recalls to under 20 minutes. The solution also supported BRC food safety certification and streamlined batch planning. FGP reduced paperwork and kept operations lean with Device Magic.
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Device Magic helped Farmers National Company digitize their collateral inspection services. The company faced slow, manual processes that made scaling impossible. Device Magic provided a mobile data ...collection tool that worked in remote areas and allowed for custom forms. After implementation, report processing time dropped by 75%. Backend processing time fell by nearly 50%. Farmers National scaled the new business line nationally without increasing overhead.
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Device Magic helped ServiceTrade launch ServiceForms, a mobile data collection tool, in under six months. ServiceTrade used Device Magic’s white-labeled platform and open APIs to meet customer demand... for mobile data solutions. The new product was introduced at a conference, signing up 20 companies immediately. ServiceForms lets service contractors collect and use data more easily, improving workflow and compliance. ServiceTrade credits Device Magic’s technology and support team for their rapid growth and success.
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Device Magic helped DHI Energy Services move from paper to mobile forms for field inspections. Field teams now fill out forms offline and sync data when back in service. Integration with Dell Boomi, ...Salesforce, and NetSuite made workflows easier and cut down on software licenses. The sales team uses Device Magic for customer info and appointments. Service and delivery tickets are now digital, making billing faster and more accurate. DHI plans to expand Device Magic to all employees and automate more tasks.
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Device Magic helped BFAP and IVIS collect field data for farm surveys in South Africa. Their old app could not handle custom calculations or real-time results. Device Magic let them build custom form...s and deliver instant insights to farmers. Agents used the app to show farmers crop yield losses and financial impact in real time. Offline features and easy use made more farmers want to join the surveys. The team now uses Device Magic for multiple crop projects and plans to expand its use.
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