Coveo Google Search Appliance Replacement Overview

Coveo offers a seamless Google Search Appliance replacement with built-in relevance and recommendations. Enhance enterprise search with Coveo AI Solutions for a smarter workplace.

Use Cases

Customers recommend Content Management, Customer Feedback Management, Knowledge Management, as the business use cases that they have been most satisfied with while using Coveo Google Search Appliance Replacement.

Other use cases:

  • Engaging And Following Up
  • Social Media Analytics
  • Contract Management
  • Customer Case Management
  • Collaboration
  • Products & Pricelist Management
  • Digital Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Coveo Google Search Appliance Replacement.

Other priorities:

  • Acquire Customers
  • Build Brand Awareness
  • Improve Efficiency
  • Increase Sales & Revenue
See all business priorities See less business priorities

Coveo Google Search Appliance Replacement Use-Cases and Business Priorities: Customer Satisfaction Data

Coveo Google Search Appliance Replacement works with different mediums / channels such as Website.

Reviews

"Our site is set up like a B2C site although we’re B2B. Our customers are consumers. They’re on the internet all day long, so we want to make sure that we give that same experience, even though they’re searching our site for their jobs." - Kathryn Wendorf

Coveo Google Search Appliance Replacement, belong to a category of solutions that help Customer Experience Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Coveo Google Search Appliance Replacement

Top Industries

  • Computer Software
  • Mechanical or Industrial Engineering
  • Information Technology and Services

Popular in

  • Enterprise

Coveo Google Search Appliance Replacement is popular in Computer Software, Mechanical Or Industrial Engineering, and Information Technology And Services and is widely used by Enterprise,

Comprehensive Insights on Coveo Google Search Appliance Replacement Use Cases

How does Coveo Google Search Appliance Replacement address your Content Management Challenges?

How can Coveo Google Search Appliance Replacement optimize your Customer Feedback Management Workflow?

How can Coveo Google Search Appliance Replacement enhance your Engaging And Following Up process?

7+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Coveo Google Search Appliance Replacement solved their Customer Experience Management needs. Cuspera uses 197 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Experience Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Coveo Google Search Appliance Replacement testimonial

Kathryn Wendorf

Senior Manager, Integrated Content

Acuity Brands

Our site is set up like a B2C site although we’re B2B. Our customers are consumers. They’re on the internet all day long, so we want to make sure that we give that same experience, even though they’re searching our site for their jobs. Testimonial By Kathryn Wendorf
Coveo Google Search Appliance Replacement testimonial

Kennen Warmack

Director of Support

Medallia

Putting knowledge at the center of that is so vital to creating a scalable support organization. With incredibly fast ramp-up, you can have people being proficient in no time when they have such easy access. Testimonial By Kennen Warmack
Coveo Google Search Appliance Replacement testimonial

Pattabhi Raman

Associate Director, Global Support Infrastructure

Informatica

A key feature I like a lot is the community crowd-sourced content that’s populating our knowledge base. Coveo boosts any discussions that have been marked as helpful to best serve our customers. Testimonial By Pattabhi Raman
CUSTOMERS TESTIMONIALS
Coveo Google Search Appliance Replacement testimonial

Kathryn Wendorf

Senior Manager, Integrated Content

Acuity Brands

Our site is set up like a B2C site although we’re B2B. Our customers are consumers. They’re on the internet all day long, so we want to make sure that we give that same experience, even though they’re searching our site for their jobs. Testimonial By Kathryn Wendorf
Coveo Google Search Appliance Replacement testimonial

Kennen Warmack

Director of Support

Medallia

Putting knowledge at the center of that is so vital to creating a scalable support organization. With incredibly fast ramp-up, you can have people being proficient in no time when they have such easy access. Testimonial By Kennen Warmack
Coveo Google Search Appliance Replacement testimonial

Pattabhi Raman

Associate Director, Global Support Infrastructure

Informatica

A key feature I like a lot is the community crowd-sourced content that’s populating our knowledge base. Coveo boosts any discussions that have been marked as helpful to best serve our customers. Testimonial By Pattabhi Raman

Case Studies

Computer Software

CASE STUDY Xero

How to Increase Self‑Service Resolution by 20% in 6 Weeks

Research

CASE STUDY Mathematica

Mathematica improved engagement using Coveo's AI search platform, resulting in seamless integration with Sitecore, enhancing both customer and employee experiences.

Computer Software

Case Study Informatica

How Informatica Boosted Case Deflection by 120% with Proactive Self-Service

Mechanical or Industrial Engineering

Case Study Acuity Brands

How Acuity Brands Turned Their Website Into a Growth Engine

Computer Software

Case Study Medallia

How Medallia Empowers Tier 1 Agents to Handle 34% More Cases on Their Own

Computer Software

CASE STUDY NetApp

NetApp improved customer experience using Coveo's AI-powered search, achieving a 4.5/5 CSAT, 50% CTR per search, and 3.5 million monthly page views.

lightning

Peers used Coveo Google Search Appliance Replacement for content management and customer feedback management

Coveo Google Search Appliance Replacement Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.94/5

Read Reviews (23)
Analytics

4.20/5

Read Reviews (27)
Custom Reports

4.10/5

Read Reviews (29)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.94/5

Read Reviews (23)
Analytics

4.20/5

Read Reviews (27)
Custom Reports

4.10/5

Read Reviews (29)

Software Failure Risk Guidance

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for Coveo Google Search Appliance Replacement

Top Failure Risks for Coveo Google Search Appliance Replacement

Coveo Solutions Inc. News

Customer

SanMar Selects Coveo AI for Commerce to Transform its Digital Experience

Freedom Furniture, a leading retailer in Australia and New Zealand, has selected Coveo to transform its product discovery and enhance the customer buying experience using AI-powered search and recommendations. This decision follows a competitive RFP process and highlights Coveos role in delivering advanced AI solutions for retail digital transformation.

Awards

Coveos Culture in the Spotlight: Four Prestigious Recognitions That Make Us Proud

Coveo received four employer awards, including being named one of Montreals Top Employers 2025, for its innovative culture, career growth opportunities, and employee well-being initiatives.

Customer

Leading Australian and New Zealand Retailer Freedom Furniture Chooses Coveo After Competitive RFP to Transform Product Discovery and Enhance Customer Buying Experience with AI

Freedom Furniture selects Coveo's AI platform to enhance product discovery, resulting in a 15% increase in customer sessions and a 5.5% rise in Average Order Value.

Financial

Coveo Announces Date of Fiscal Second Quarter 2025 Conference Ca - GuruFocus.com

Coveo will hold its fiscal second quarter 2025 conference soon, according to GuruFocus.com.

Coveo Solutions Inc. Profile

Company Name

Coveo Solutions Inc.

Company Website

https://www.coveo.com/en

Year Founded

2005

HQ Location

415 Mission St, 37th Floor, San Francisco, CA 94105, United States

Employees

251-500

Social

Financials

PRIVATE