ConcourseConnect Overview

ConcourseConnect by Concursive Corporation integrates social networking, collaboration, and CRM into a single platform. This web-based software supports corporate social networking and online community building, making it ideal for businesses aiming to enhance customer engagement and internal collaboration. The platform's unique ability to merge business directories with CRM functionalities allows enterprises to streamline communication and manage customer relationships effectively. With a user community exceeding 18,000 members, ConcourseConnect is a proven solution for both large enterprises and small businesses seeking to leverage social and mobile technologies for business growth.

Use Cases

Customers recommend Collaboration, Community Building, Helpdesk Management, as the business use cases that they have been most satisfied with while using ConcourseConnect.

Other use cases:

  • Content Curation
  • Content Sharing
  • Relationship Management
  • Campaign Management
  • Engaging And Following Up
  • Order Management
  • Communication Management
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Business Priorities

Enhance Customer Relationships and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using ConcourseConnect.

Other priorities:

  • Build Brand Awareness
  • Improve Internal Communications
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ConcourseConnect Use-Cases and Business Priorities: Customer Satisfaction Data

ConcourseConnect works with different mediums / channels such as Social Media. Facebook. Mobile etc.

Reviews

"...If you can imagine building your own social-collaborative hub, with your brand on top, that you totally control, and with features that look like a combination of Facebook, Linked In, Yahoo Groups and Yammer, then you have Connect...." Peer review from Concursive

ConcourseConnect, developed by Concursive Corporation, is an integrated web-based platform combining social networking, collaboration, and CRM capabilities. Concursive's products serve large enterprises and small businesses, supporting a community of over 18,000 members.

Comprehensive Insights on ConcourseConnect Use Cases

How can ConcourseConnect optimize your Collaboration Workflow?

Case Studies

Government Administration

CASE STUDY Virginia Beach Connected

Concursive provided a social network platform for Virginia Beach Connected. The goal was to help citizens connect online and make neighborhoods safer. The team used an iterative approach, starting wi...th a prototype, then moving to beta, soft launch, and full production. The solution included a website, mobile app, management console, and cloud services. The platform supports community programs and citizen feedback.

Health, Wellness and Fitness

CASE STUDY Autism Village

Concursive helped Autism Village build a social network and mobile app for the autism community. Autism Village wanted to make daily life easier for people with autism. Concursive used an iterative p...rocess with phases like prototype, beta, soft launch, and production. The final solution included a website, mobile app, management console, and cloud services. The platform is now fully live and supports the autism community.

Financial Services

CASE STUDY SWLA

Concursive's social networking platform helped SWLA launch a private online network for local citizens. The goal was to make neighborhoods safer and improve community connection. SWLA used an iterati...ve process, starting with a prototype, then beta, soft launch, and finally full production. The platform offered verified sign-up, group joining, and activity streams. The solution made it easier for citizens to share information and stay connected.

Non-Profit Organization Management

CASE STUDY Gold Star Program

Concursive helped Gold Star Program launch a new web and mobile platform to support surviving families. The team used an iterative approach, starting with a prototype, then moving to beta, soft launc...h, and full production. The solution included web, mobile, management console, and cloud services. Gold Star Program staff and volunteers were trained to manage content. The platform improved collaboration and support for families.

Non-Profit Organization Management

CASE STUDY We Feed

Concursive Corporation helped We Feed launch a web portal and mobile app to make food drives easier. The solution lets groups run food campaigns and schedule donation bag drop-offs. Members fill bags... and drivers deliver them to food banks. The new site was built in phases: prototype, beta, soft launch, and full production. The platform now supports web, mobile, and management tools to fight food insecurity.

Health, Wellness and Fitness

CASE STUDY Wellness Teams

Concursive's platform helped Wellness Teams launch a new web and mobile solution for health and wellness programs. The team used an iterative process, starting with a prototype, then moving to beta, ...soft launch, and full production. The platform enabled team creation, social connection, and program management. Wellness Teams now runs its programs with web, mobile, and cloud services. The solution supports fun, learning, and healthy competition among users.

ConcourseConnect Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.45/5

Read Reviews (16)
Analytics

3.68/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.45/5

Read Reviews (16)
Analytics

3.68/5

Read Reviews (2)

Software Failure Risk Guidance

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for ConcourseConnect

Top Failure Risks for ConcourseConnect

Concursive Corporation Profile

Company Name

Concursive Corporation

Company Website

http://www.concursive.com/

HQ Location

223 East City Hall Ave, Suite 401, Norfolk, Va 23510, US

Employees

11-50

Social

Financials

PRIVATE