Compass Broadcast Suite SM Overview
Compass Broadcast Suite-SM automates outbound campaigns via voice, text, and email. Regular engagement on preferred channels builds customer loyalty and trust.
Use Cases
Customers recommend Call Recording, Contact List Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Compass Broadcast Suite SM.
Business Priorities
Acquire Customers and Launch New Products are the most popular business priorities that customers and associates have achieved using Compass Broadcast Suite SM.
Compass Broadcast Suite SM Use-Cases and Business Priorities: Customer Satisfaction Data
Compass Broadcast Suite SM works with different mediums / channels such as Phone Calls. Mass Media. Offline etc.
Compass Broadcast Suite SM's features include Alerts: Popups & Notifications, and Recording. and Compass Broadcast Suite SM support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Compass Broadcast Suite SM analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Send Multiple Calls Simultaneously Powerful Call List Management FTC Telemarketing Sales Rule..." Peer review
Popular Business Setting
for Compass Broadcast Suite SM
Top Industries
- Telecommunications
Popular in
- Enterprise
Compass Broadcast Suite SM is popular in Telecommunications, and is widely used by Enterprise,
Comprehensive Insights on Compass Broadcast Suite SM Use Cases
How can Compass Broadcast Suite SM optimize your Contact List Management Workflow?
5+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Compass Broadcast Suite SM solved their business needs. Cuspera uses 107 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Case Studies
CASE STUDY Large Insurance Provider
Peers used Compass Broadcast Suite SM for call recording and contact list management
Compass Broadcast Suite SM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (8) |
| Analytics | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Custom Reports | Read Reviews (8) |
| Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for Compass Broadcast Suite SM
Top Failure Risks for Compass Broadcast Suite SM
IVR Technology Group, LLC News
IVR Technology Group Makes Western NYs Fast Track List
IVR Technology Group has been recognized as one of the fastest-growing companies in Western New York by Buffalo Business First. The company, known for its secure voice and text applications, has expanded its team and customer engagement solutions, including acquiring Argyle, a Buffalo-based technology company. They have also opened a new office and relaunched their website to highlight the growth of their Compass Automation Platform.
IVR Technology Group Continues Its Expansion With The Acquisition of New Office Space
IVR Technology Group has acquired a new 4,700 square foot office in Amherst, NY, to serve as its global headquarters. This move supports the company's growth strategy, accommodating its expanding workforce across IT, security, engineering, customer service, marketing, and sales teams. The new space aims to foster collaboration and support the company's aggressive growth plans over the next three years.
IVR Technology Group Welcomes Brent Snyder As Their New CEO
IVR Technology Group appoints Brent Snyder as CEO to drive growth in their core products, including the Compass Automation Platform and Compass Payments Suite. Snyder, with over 30 years of experience, aims to enhance customer experiences and operational efficiencies.
Bill Irvine Joins IVR Technology Group As Chief Marketing Officer
IVR Technology Group has appointed Bill Irvine as Chief Marketing Officer to enhance its branding and marketing strategies. With over 20 years of experience in B2B marketing and leadership roles in technology startups, Irvine aims to develop a digital marketing engine to drive sales. His expertise is expected to elevate IVR Technology Group's brand and support the launch of its new communications platform.
IVR Technology Group, LLC Profile
Company Name
IVR Technology Group, LLC
Company Website
https://www.ivrtechgroup.comHQ Location
65 Lawrence Bell Dr, Buffalo, New York 14221, US
Employees
11-50
Social
Financials
PRIVATE
