Commerce.AI Overview

Commerce.AI deploys artificial intelligence to transform enterprise workflows by interpreting unstructured data at scale. The platform's auto-AGENTS™ feature is central to its functionality, enabling businesses to automate tasks that involve reading, hearing, and understanding diverse data forms. This capability is particularly beneficial for teams handling large volumes of customer feedback, product reviews, or market research, as it streamlines data processing and insight generation. By integrating AI into daily operations, companies can enhance decision-making and drive innovation across various business functions. Commerce.AI's approach supports real-time intelligence, making it a valuable tool for enterprises seeking to leverage AI for competitive advantage.

Use Cases

Customers recommend Products & Pricelist Management, Market Research, Digital Marketing, as the business use cases that they have been most satisfied with while using Commerce.AI.

Other use cases:

  • Generation Of New Leads
  • Advertisement
  • Merchandising
  • Workflow Management
  • Customer Feedback Management
  • Business Development
  • Product Marketing
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Business Priorities

Enter New Markets Internationally Or Locally and Acquire Customers are the most popular business priorities that customers and associates have achieved using Commerce.AI.

Other priorities:

  • Improve Brand Engagement
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Commerce.AI Use-Cases and Business Priorities: Customer Satisfaction Data

Commerce.AI's features include SEO. and Commerce.AI support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Commerce.AI analytics capabilities include Analytics, and Custom Reports.

Commerce.AI automates enterprise workflows using generative AI to interpret unstructured data. AI capabilities include reading, hearing, seeing, and understanding information at scale.

Comprehensive Insights on Commerce.AI Use Cases

What makes Commerce.AI ideal for Products & Pricelist Management?

How does Commerce.AI facilitate Market Research?

Case Studies

CASE STUDY Anonymous

Commerce.AI's auto-MATE, powered by Azure OpenAI, helped customer service teams focus on meaningful interactions by reducing administrative work. After deploying Commerce.AI's solution, the company s...aw a return on investment within the first month. The platform improved efficiency and enhanced patient interactions. Customer leaders praised Commerce.AI for its innovation in AI and its impact on customer care.

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Insurance

CASE STUDY A leading healthcare insurance

Commerce.AI helped a leading healthcare insurance company understand patient needs. The company used auto-MATE for their contact center and Commerce.AI Voice Survey. These tools improved their unders...tanding of patient experience. The case highlights the use of AI to enhance customer insights in the insurance sector.

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Insurance

CASE STUDY A major insurance company

Commerce.AI's sentiment analysis platform helped a major insurance company track customer emotions in real time. The company used AI to spot customers likely to leave. They acted quickly to keep thes...e customers. This led to a 30% increase in customer retention. Customer lifetime value improved by 40%.

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Computer Software

CASE STUDY A SaaS company

Commerce.AI helped a SaaS company use real-time AI-powered NPS analysis. The company found key pain points and made proactive service changes. Customer loyalty went up by 40%. NPS increased by 20 poi...nts in six months. The platform enabled fast feedback and better customer experience.

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Commerce.AI Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (29)
Analytics

4.02/5 ★

Read Reviews (10)
Custom Reports

4.00/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.08/5 ★

Read Reviews (29)
Analytics

4.02/5 ★

Read Reviews (10)
Custom Reports

4.00/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for Commerce.AI

Top Failure Risks for Commerce.AI

Commerce.AI News

Partnership

PayOS Teams Up with Mastercard and Visa Intelligent Commerce, Emerges From Stealth to Power AI-Driven Payments - GlobeNewswire

PayOS has emerged from stealth and announced partnerships with Mastercard and Visa Intelligent Commerce to launch a card-native payments infrastructure for AI agents. The platform enables developers to integrate checkout, billing, and money movement into agent-driven workflows, supporting all major card networks with PCI security and processor flexibility. This collaboration aims to advance AI-powered commerce by providing secure, seamless payment capabilities for autonomous agents.

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Product

Commerce.AI Unveils auto-AGENTS

Commerce.AI launches auto-AGENTS, transforming enterprise automation with AI technology.

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Product

Commerce.AI Unveils auto-AGENTS Pioneering the Agentic AI Revolution in Real-Time Enterprise Automation - Newswire

Commerce.AI introduces auto-AGENTS, a new innovation in real-time enterprise automation, leading the way in the Agentic AI revolution.

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Commerce.AI Profile

Company Name

Commerce.AI

Company Website

https://www.commerce.ai/

HQ Location

440 N Wolfe Rd, Sunnyvale, California US

Employees

11-50

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Financials

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