Customer stories

Product Business Settings

Commerce Studio by 1440 is popular in Computer Software, Retail, and Medical Devices industries and is widely used by Small Business, Mid Market, and Large Enterprise.

Commerce Studio by 1440 Product Overview

1440 is an omnichannel engagement suite designed for Salesforce users aiming to enhance customer interactions throughout their journey. By integrating seamlessly with Salesforce, it allows teams to unify conversations, ensuring no message is overlooked. This tool is particularly useful for businesses looking to resolve issues swiftly and personalize customer experiences effortlessly. A unique feature of 1440 is its focus on transforming everyday conversations into sales opportunities, making it a valuable asset for sales and customer service teams. The suite's emphasis on maximizing the 1440 minutes in a day highlights its commitment to efficiency and effectiveness in customer engagement.

How satisfied the customers are with Commerce Studio by 1440 use-cases

Reviews

"...Be ready to learn the ins and outs of Salesforce as software...." Peer review by Morgan D, Ecommerce Manager

Commerce Studio by 1440 Customer Insights, Testimonials and Case Studies

Linda's Stuff - Retail - Medium

Commerce Studio helped Linda's Stuff, a top eBay consigner, automate manual business processes. The company struggled with slow, manual listing and data tracking using Excel and Google Sheets. Commer...ce Studio automated eBay Best Offers, returns, and listing management, saving hundreds of hours. The team now tracks performance easily and has fully automated accounting with Quickbooks. Linda's Stuff can focus on growth and multi-channel sales without adding overhead.

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Reckitt - Consumer Goods - Very Large

Reputation Studio by 1440 helped Reckitt, maker of Lysol and Air Wick, manage more customer reviews without hiring more staff. The company unified feedback from Amazon, Bazaarvoice, and Google into S...alesforce. AI-powered automation routed cases and improved response times. Reckitt met its 24-hour SLA for review responses worldwide. Teams gained deeper insights and improved customer satisfaction.

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Headlights Depot - Automotive - Medium

Commerce Studio helped Headlights Depot automate order management for 20,000 auto parts. Manual processes slowed growth and risked data security. With Commerce Studio, they integrated shipping, inven...tory, and customer management in one platform. Order processing is now faster and more accurate. Customer satisfaction scores are higher than ever. The company enjoys peace of mind with secure, cloud-based operations.

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Les Schwab - Automotive - Very Large

Reputation Studio helped Les Schwab cut review response time from 4 minutes to under 60 seconds. The team now responds to nearly all reviews, raising their response rate from 50% to 99%. Automation w...ith Salesforce and Reputation Studio increased efficiency by 92% in the first week. Les Schwab reduced 90% of the resources needed to manage online reviews. The solution pulls reviews from Google, Yelp, and Facebook into Salesforce for fast, direct responses.

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lightning

Peers used Commerce Studio by 1440 for social media analytics and order management

Commerce Studio by 1440 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.03/5

Read Reviews (1)
Analytics

4.47/5

Read Reviews (23)
Custom Reports

4.22/5

Read Reviews (18)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.03/5

Read Reviews (1)
Analytics

4.47/5

Read Reviews (23)
Custom Reports

4.22/5

Read Reviews (18)

Software Failure Risk Guidance

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for Commerce Studio by 1440

Top Failure Risks for Commerce Studio by 1440

1440 Media, Inc. Profile

Company Name

1440 Media, Inc.

Company Website

https://www.1440.io/

HQ Location

Employees

11-50

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