Comarch SQM: Reviews, Testimonials and Expert Opinions

Comarch Loyalty Management helped a major telecom operator in South-east Asia. The company needed to replace its old in-house platform to improve customer experience and enable points exchange with other brands. Comarch's solution was implemented in two stages: first, migrating from the previous sy...stem, and second, introducing a new loyalty concept. The operator serves 28.5 million mobile subscribers and employs over 23,000 people. The new platform supports better engagement and more flexible loyalty programs.

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Comarch OSS Suite helped Telefónica O₂ Germany replace its old element management systems. The new solution unified network management and allowed direct control of thousands of network elements from different vendors. Telefónica O₂ Germany gained centralized and unified control, improved network r...eliability, and full automation of fault management tasks. The system integrated seamlessly with existing tools and reduced operational costs. The platform also provided real-time network performance monitoring and a future-proof design.

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Comarch IBARD helped Orange Polska offer a cloud data backup and storage service. Orange wanted to add value for its telecom customers and boost satisfaction. They used Comarch IBARD in a white label model, fully customized for Orange. The solution provided secure, easy data backup, file sharing, a...nd team collaboration. Over 10,500 Orange customers now use the service. Orange saw higher revenue, better customer loyalty, and a stronger brand image.

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