ChannelSight® Overview

ChannelSight enhances brands' online performance by focusing on key stages of the consumer journey. It helps businesses maximize conversions through strategic insights and tools designed to optimize product visibility and engagement. Brands can make their media shoppable, driving direct interactions that lead to increased sales. Through partnerships with leading companies, ChannelSight provides tailored solutions that address specific online challenges, ensuring products reach the right audience effectively. With a focus on practical applications, businesses can see real-world improvements in their online presence and conversion rates.

Use Cases

Customers recommend Engagement Management, Campaign Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using ChannelSight®.

Other use cases:

  • International Marketing
  • Rating And Review Management
  • Lead Qualification: Technographic
  • Lead Analytics
  • Buyer Engagement
  • White Labeling
  • Content Curation
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Business Priorities

Increase Sales & Revenue and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using ChannelSight®.

Other priorities:

  • Improve Brand Engagement
  • Establish Thought Leadership
  • Enhance Customer Relationships
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Acquire Customers
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ChannelSight® Use-Cases and Business Priorities: Customer Satisfaction Data

ChannelSight® works with different mediums / channels such as Website.

Reviews

"...Brands that are looking to optimize their customer journey, reach various markets and drive online basket conversion rates...." Peer review from ChannelSight

Peer review evidence (same sources as the product rating summary)

"...ChannelSight and Recipe Guru announce partnership to help global brands and retailers translate increasing levels of recipe engagement into positive commercial outcomes ..." ChannelSight and Recipe Guru announce strategic partnership to unlock the power of recipes
"...Global eCommerce Program Manager, Schneider Electric. ..." Schneider Electric
"...We are excited to partner with ChannelSight to bring recipes from our global publishers to life...." ChannelSight and Recipe Guru announce strategic partnership to unlock the power of recipes

ChannelSight®, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ChannelSight helps brands optimize online product performance and maximize conversions throughout the consumer journey. Book a free consultation to discover ChannelSight's solutions.

ChannelSight® Customer wins, Customer success stories, Case studies

How does ChannelSight® facilitate Engagement Management?

Why is ChannelSight® the best choice for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well ChannelSight® solved their E-Commerce Software needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

 

Schneider Electric - Manufacturing - Very Large

Rueil-Malmaison, France

ChannelSight’s Where to Buy solution helped Schneider Electric boost e-commerce conversion rates to over 4x the industry average. Schneider added 68 distributors in 11 markets and saw a 2x increase i...n sales and a 2.5x increase in revenue. The solution made it easy for customers to buy online and improved the path to purchase. Schneider also increased brand loyalty by over 95% and gained more customer registrations. The company successfully shifted to a B2B2C model and turned its brand site into a sales channel.

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tado° - Consumer Electronics - Medium

Munich, Germany

ChannelSight's Where To Buy technology helped tado° boost online sales by guiding shoppers from its website to top retailers like Amazon. tado° gained deep insights into customer behavior and buying ...patterns. The solution tracked the full customer journey, revealing why visitors preferred third-party retailers. tado° launched with 11 markets and 37 retailers, improving sales conversion and market understanding. ChannelSight enabled tado° to build detailed customer personas and adapt its digital strategy.

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RKW Limited - Consumer Goods - Large

Stoke-on-Trent, UK

ChannelSight's Digital Shelf Analytics helped RKW Limited automate content compliance and ratings analysis across 4,500+ SKUs. Manual audits were not possible due to scale. ChannelSight enabled RKW t...o optimize product content and monitor retailer sites, boosting conversions and reducing customer loss. Teams used insights to improve product development and marketing. The platform's self-serve portal allowed easy data sharing and reporting across departments.

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Kids2 - Consumer Goods - Large

Atlanta, USA

ChannelSight's Where to Buy solution helped Kids2 track over 800 SKUs across 4 major US retailers. Kids2 achieved a 9.69% overall conversion rate and over 13% on Amazon. The solution gave Kids2 insig...hts into consumer behavior and retail partner performance. Kids2 also used ChannelSight's Shoppable Media landing page builder to cut landing page launch time in half. The tools improved the path to purchase and enabled better measurement of sales from digital campaigns.

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Logitech - Consumer Electronics - Very Large

Lausanne, Switzerland

ChannelSight helped Logitech give shoppers more choice and convenience online. Logitech used ChannelSight’s Where to Buy solution to connect consumers with preferred retailers like Amazon and BestBuy.... This led to higher conversion rates and improved both direct and indirect sales. ChannelSight’s insights let Logitech track marketing ROI across all channels. Logitech now makes smarter marketing investments and boosts revenue potential.

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Evergreen Garden Care - Consumer Goods - Large

Frimley, UK

ChannelSight's Where to Buy solution helped Evergreen Garden Care turn their website from an information hub into a revenue driver. Evergreen sent over 35,000 leads worth £400,000 to retail partners ...using ChannelSight. The team gained new insights into consumer journeys and sales performance. They now allocate marketing spend more efficiently and support retailer partners better. ChannelSight's support and reporting tools were key to Evergreen's digital transformation.

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lightning

Peers used ChannelSight® for engagement management and campaign management

ChannelSight® Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.99/5 ★

Read Reviews (1)
Analytics

4.02/5 ★

Read Reviews (14)
Custom Reports

3.94/5 ★

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.99/5 ★

Read Reviews (1)
Analytics

4.02/5 ★

Read Reviews (14)
Custom Reports

3.94/5 ★

Read Reviews (13)

Software Failure Risk Guidance

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for ChannelSight®

Top Failure Risks for ChannelSight®

ChannelSight News

Product

ChannelSight Launches the ChannelSight.AI Platform to Help Brands win ...

ChannelSight has launched ChannelSight.AI, a platform designed to help brands optimize their visibility and recommendations across AI tools and large language models like ChatGPT. The platform audits product discoverability, provides actionable recommendations, and is built on ChannelSight's extensive experience and data. It aims to support brands and agencies in adapting to AI-driven commerce.

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Product

ChannelSight Launches the ChannelSight.AI Platform to Help Brands win the Race for AI-Driven Discoverability

ChannelSight has launched the ChannelSight.AI platform, designed to enhance brands' AI-driven discoverability. This new platform aims to assist brands in improving their visibility and competitive edge in the digital marketplace.

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ChannelSight Profile

Company Name

ChannelSight

Company Website

https://www.channelsight.com/

HQ Location

Dublin 1

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SERIES B