CallFire IVR: Use-Cases, Insights and Reviews | 2025 Cuspera

4.33 5

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System to set up surveys, polls, reminders, payments, for inbound or outbound uses.

CallFire IVR Overview

CallFire-ivr manages phone surveys, inbound calls, and appointment reminders using an interactive voice response system. Time and money are saved with CallFire’s efficient IVR solutions.

Use Cases

Customers recommend Contacts History, Helpdesk Management, Campaign Monitoring, as the business use cases that they have been most satisfied with while using CallFire IVR.

Other use cases:

Call Recording
Market Research
Customer Feedback Management
Engagement Management
Sending & Publishing Communications

See all use cases See less use cases

CallFire IVR Use-Cases and Business Priorities: Customer Satisfaction Data

CallFire IVR works with different mediums / channels such as Phone Calls.

CallFire IVR's features include Feedback Surveys. and CallFire IVR support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also CallFire IVR analytics capabilities include Custom Reports, and Analytics.

Reviews

"When we have 10,000 volunteers who need to report in on the same day, CallFire's IVR system is a breakthrough solution for us. It just works, and we can concentrate on other things." - Adam Ruben

Popular Business Setting

for CallFire IVR

Top Industries

Non-Profit Organization Management
Information Technology and Services
Utilities

Popular in

Mid Market
Enterprise

CallFire IVR is popular in Non-Profit Organization Management, Information Technology And Services, and Utilities and is widely used by Mid Market, and Enterprise,

CallFire IVR Customer wins, Customer success stories, Case studies

What Are the key features of CallFire IVR for Contacts History?

How efficiently Does CallFire IVR manage your Helpdesk Management?

How does CallFire IVR address your Campaign Monitoring Challenges?

11 buyers and buying teams have used Cuspera to assess how well CallFire IVR solved their business needs. Cuspera uses 101 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

CUSTOMERS	TESTIMONIALS
Adam Ruben Political Director MoveOn	When we have 10,000 volunteers who need to report in on the same day, CallFire's IVR system is a breakthrough solution for us. It just works, and we can concentrate on other things. Testimonial By Adam Ruben

CUSTOMERS	TESTIMONIALS
Adam Ruben Political Director MoveOn	When we have 10,000 volunteers who need to report in on the same day, CallFire's IVR system is a breakthrough solution for us. It just works, and we can concentrate on other things. Testimonial By Adam Ruben

All Copy Products - Consumer Services

CallFire's Call Tracking solution helped All Copy Products connect website visitors to local sales reps using location-based phone numbers. The company used call tracking and recording to monitor pro...ductivity and improve response times. This led to thousands of dollars in new sales and increased profit margins. The solution is affordable, with local numbers starting at $1.75 and low per-minute costs. All Copy Products saw a strong ROI and better customer service since using CallFire.

Boldt Auction - Consumer Services

CallFire Voice Broadcast helped Boldt Auction reach more bidders across different area codes. The company had problems with their old service, which failed to connect calls and caused customer compla...ints. With CallFire, Boldt Auction sent thousands of calls, tracked every call, and avoided a lawsuit. The platform is easy to use, affordable, and reliable. Boldt Auction is satisfied after three years of service and plans to use more CallFire products.

Bob's Stores - Retail

Bob's Stores used CallFire's Voice Broadcast to contact employees during emergencies. In Hurricane Sandy, they reached 100% of employees in minutes. This helped them communicate important information... quickly. The service was efficient and easy to use.

Contractor Advertising - Marketing And Advertising

Contractor Advertising uses CallFire's Call Tracking to improve ad campaigns. They help plumbers and contractors get more clients. Call Tracking gives real-time access to call records. It helps track... ad conversions and optimize budgets. Thousands of calls go through 60 to 70 local numbers. The service is user-friendly and cost-effective.

In-Shape Health Clubs - Health, Wellness And Fitness

In-Shape Health Clubs used CallFire's Voice Broadcast to save money and improve service. They sent 430 campaigns, each with hundreds to thousands of calls. This saved hours of hand-dialing. The platf...orm is easy to use and train employees on. Costs for marketing and member communication were reduced.

Macomb County Campaign for Liberty - Non Profit Organization Management

CallFire's Voice Broadcast helped Macomb County Campaign for Liberty reach more people. Emails and mailers did not work for them. With CallFire, they sent voice messages about meetings and emergencie...s. More people attended meetings and took action. The tool was easy to use and cost very little. The group plans to try SMS next.

CallFire IVR Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	4.10/5 ★ Read Reviews (25)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.10/5 ★ Read Reviews (25)

Software Failure Risk Guidance

for CallFire IVR

Top Failure Risks for CallFire IVR

CallFire Inc. Profile

Company Name

CallFire Inc.

Company Website

https://www.callfire.com/

Year Founded

2004

HQ Location

1410 2nd St., Suite 200, Santa Monica, CA 90401, US

Employees

101-250

Social

Financials

SERIES A