CallCabinet Overview

CallCabinet delivers compliance call recording and analytics evolving with industry standards. It offers AI-powered conversation analytics and automated compliance redaction to ensure adherence to regulatory requirements. Businesses gain from its comprehensive call quality assurance tools, facilitating improved customer interactions and compliance management. The platform supports deployment across any location or platform, ensuring flexibility and global adaptability. Its call recording data migration feature streamlines transitions, while global technology partnerships enhance integration capabilities. CallCabinet's solutions cater to various industries, providing tailored compliance and analytics tools that align with specific sector needs, ultimately supporting strategic market positioning and ROI.

Use Cases

Customers recommend Call Recording, Proposal & Quote Management, Call Analytics, as the business use cases that they have been most satisfied with while using CallCabinet.

Other use cases:

  • Engagement Management
  • Social Media Analytics
  • Call Searching
  • Offer Management
  • Communication Management
  • Contacts History
  • Product Marketing
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using CallCabinet.

CallCabinet Use-Cases and Business Priorities: Customer Satisfaction Data

CallCabinet works with different mediums / channels such as Phone Calls.

CallCabinet's features include Recording, and Capture Screen. and CallCabinet support capabilities include AI Powered, Phone Support, 24/7 Support, etc. also CallCabinet analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Atmos is a world-class fully compliant cloud-based Call Recording and Quality Management solution...." Peer review from CallCabinet

Callcabinet-atmos provides cloud-native compliance call recording solutions. Business conversations are kept in full regulatory compliance.

Popular Business Setting

for CallCabinet

Top Industries

  • Media Production
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market

CallCabinet is popular in Media Production, and Marketing And Advertising, and is widely used by Small Business, and Mid Market,

Comprehensive Insights on CallCabinet Use Cases

What solutions does CallCabinet provide for Call Recording?

What solutions does CallCabinet provide for Engagement Management?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well CallCabinet solved their business needs. Cuspera uses 573 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Frequently Asked Questions(FAQ)

for CallCabinet

What are the top features of CallCabinet?

Recording, Capture screen are some of the top features of CallCabinet.

Who uses CallCabinet?

CallCabinet is used by Media Production, Marketing And Advertising among other industries.

Where is CallCabinet located?

CallCabinet is headquartered at 23123 State Road 7, STE 310B, Boca Raton, FL 33428, US.
lightning

Peers used CallCabinet for call recording and proposal & quote management

CallCabinet Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (13)
Custom Reports

4.25/5 ★

Read Reviews (52)
Analytics

4.06/5 ★

Read Reviews (35)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (13)
Custom Reports

4.25/5 ★

Read Reviews (52)
Analytics

4.06/5 ★

Read Reviews (35)

Software Failure Risk Guidance

?

for CallCabinet

Overall Risk Meter

Low Medium High

Top Failure Risks for CallCabinet

Call Cabinet Corporation News

Product

CallCabinet Conversation Analytics: Your May 2025 Update!

CallCabinet has released its May 2025 update for Conversation Analytics, enhancing AI-driven compliance call recording and analytics capabilities. The update introduces improved sentiment analysis, expanded language support, and advanced reporting features. These enhancements help businesses meet regulatory requirements and gain deeper insights from customer interactions, strengthening CallCabinets position in the conversation analytics and compliance recording market.

M&A

CallCabinet acquired by Smarsh to power future of global voice compliance, analytics

Smarsh has acquired CallCabinet, a leading provider of compliance call recording and analytics software. This acquisition expands Smarshs capabilities in voice compliance and strengthens its position in the global communications intelligence market. The integration will deliver advanced voice capture and analytics solutions to regulated industries, enhancing compliance, security, and data management for enterprise customers.

Product

CallCabinets New UI and AI-Powered Conversation Analytics

CallCabinet has upgraded its AI-driven conversation analytics platform, introducing a streamlined user interface, centralized navigation, and enhanced agent performance analytics with question-based scorecards, aiming to improve data accessibility and analytical depth for users.

Partnership

CallCabinet Now Available Through Cisco SolutionsPlus

CallCabinet's compliance call recording solutions are now available through Cisco SolutionsPlus, enhancing integration with platforms like Cisco Webex, Microsoft Teams, and Zoom.

Call Cabinet Corporation Profile

Company Name

Call Cabinet Corporation

HQ Location

23123 State Road 7, STE 310B, Boca Raton, FL 33428, US

Employees

11-50

Social

Financials

PRIVATE